Job summary
Provide a highly professional first point of contact and administrative support to the Practice and Community / Cluster integrated teams, under the direction of the Caerphilly Management Team and NCN Leads (East and South Caerphilly). Therefore, ensuring activities are well coordinated and that administration systems are applied and managed. This will ensure effective and responsive MDT processes are in place to provide the best quality holistic care for our Population/Patients.
The role will also support the development and maintenance of office systems to support outcome measures and evaluation.
This post is fixed term/secondment for 12 months to meet the needs of the service.
If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
Main duties of the job
They will work to coordinate an internal hub of expertise to support a multidisciplinary approach to patient-centred care with the key objectives of:
- Improve patient outcomes due to early intervention.
- Improve patient experience: individuals referred/signposted to the right service, first time (avoiding duplication; fewer handoffs between services)
- Reducing reliance on GP appointments; supporting sustainability of GP surgeries by reducing the number of individuals returning frequently to the practice and ultimately releasing capacity.
- Supporting the prevention of admission and re-admission via discharge calls and "what matters at home" conversation
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
The main responsibilities is tobe a central person providing admin support to the MDT themselves, the practices and the meetings.
They will work to coordinate an internal hub of expertise to support a multidisciplinary approach to patient-centred care with the key objectives of:
- Improve patient outcomes due to early intervention.
- Improve patient experience: individuals referred/signposted to the right service, first time (avoiding duplication; fewer handoffs between services)
- Reducing reliance on GP appointments; supporting sustainability of GP surgeries by reducing the number of individuals returning frequently to the practice and ultimately releasing capacity.
- Supporting the prevention of admission and re-admission via discharge calls and what matters at home conversation
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
The main responsibilities is tobe a central person providing admin support to the MDT themselves, the practices and the meetings.
They will work to coordinate an internal hub of expertise to support a multidisciplinary approach to patient-centred care with the key objectives of:
- Improve patient outcomes due to early intervention.
- Improve patient experience: individuals referred/signposted to the right service, first time (avoiding duplication; fewer handoffs between services)
- Reducing reliance on GP appointments; supporting sustainability of GP surgeries by reducing the number of individuals returning frequently to the practice and ultimately releasing capacity.
- Supporting the prevention of admission and re-admission via discharge calls and what matters at home conversation
Person Specification
Qualifications / Knowledge
Essential
- Meets all essential criteria as per attached job description/person specification
Desirable
- Meets all desirable criteria as per attached job description/person specification
Experience
Essential
- Meets all essential criteria as per attached job description/person specification
Desirable
- Meets all desirable criteria as per attached job description/person specification
Aptitude and Abilities
Essential
- Meets all essential criteria as per attached job description/person specification
Desirable
- Meets all desirable criteria as per attached job description/person specification
Values
Essential
- Meets all essential criteria as per attached job description/person specification
Other
Essential
- Meets all essential criteria as per attached job description/person specification
Person Specification
Qualifications / Knowledge
Essential
- Meets all essential criteria as per attached job description/person specification
Desirable
- Meets all desirable criteria as per attached job description/person specification
Experience
Essential
- Meets all essential criteria as per attached job description/person specification
Desirable
- Meets all desirable criteria as per attached job description/person specification
Aptitude and Abilities
Essential
- Meets all essential criteria as per attached job description/person specification
Desirable
- Meets all desirable criteria as per attached job description/person specification
Values
Essential
- Meets all essential criteria as per attached job description/person specification
Other
Essential
- Meets all essential criteria as per attached job description/person specification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
