Booking Administrative Support

Job summary

This role supports clinical nurse specialists within General Surgery, across Aneurin Bevan University Health Board booking patients into appointments, typing clinic letters and providing administrative support to the wider team.

We require someone who has excellent communication, administrative, clerical and IT skills to become a member of this dynamic team. You will need to demonstrate the ability to prioritise your own workload and show initiative to ensure that lean working is carried out across the service.

Knowledge of internal NHS systems such as WPAS, CWS, G2 and MedSecs is desirable, but training can be provided to the successful candidate

We support flexible working arrangements.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Main duties of the job

To provide a quality service to the Directorate, ensuring all hip and knee and other follow-up appointments are booked correctly and efficiently in a timely manner in accordance with Health Board's Policies and Procedures and to ensure that all outcomes are recorded.

To provide comprehensive and efficient secretarial and administrative support to the General Surgery team. To perform accurately any function requested of them to assist the department to run efficiently, with appropriate training.

To manage own workload to defined departmental policies and procedures, a manager will be available for reference when required.

About us

Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.