Job summary
An exciting opportunity has arisen for a dedicated and enthusiastic individual, to join the Haematology Department at the Royal Gwent Hospital. The successful applicant will be able to demonstrate excellent secretarial, organisational and administrative skills.
The successful candidate will have the ability to work well as part of a team, be flexible to the needs of the service andable to demonstrate a commitment to achieving high quality standards of work. Excellent communication and interpersonal skills are required as you will liaise with staff and patients.
You will need to manage and priortise your own work load, pay attention to detail with excellent time management and keyboard skills together with experience of audio/copy/ digital dictation - G2 speech report and typing of correspondence clinic letters. A knowledge of medical terminology and secretarial procedures is also required with a desire to learn new ways of working and use initiative is necessary.
Main duties of the job
The role will involve supporting the wider administration team as a Team Secretary, plus covering the Medical Secretaries during leave. Additionally Responding to telephone enquiries, booking patients to clinics.
- This post will involve providing a comprehensive, efficient and high-quality administration service and secretarial support to the department.
- Office duties including; answering telephone calls, distribution of incoming and outgoing post, photocopying, filing, record keeping and communicating/circulating information to department members as required.
- To book outpatient appointments as required
- To be the first point of contact for the Haematology Department, requiring clear communication and liaison skills.
- Advanced keyboard skills and competency in the use of a variety of software packages such as Microsoft 365 to product letters, agendas, reports, minutes and presentations as required.
- To monitor and maintain general department requirements including office supplies, paying department bills by raising purchase orders using the ABUHB Oracle Procurement system.
About us
Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Qualifications and/or Knowledge
Essential
- Good standard of education to level of GSCE or NVQ or equivalent experience
- Knowledge of secretarial / administrative procedures and systems, some of which are non-routine, and non-routine activities, acquired through experience and training to Vocational Level 3 or equivalent demonstrable experience
- Advanced Keyboard skills
- Audio Typing
- Basic knowledge of medical terminology
- Computer literate with good understanding of software programmes.
Desirable
- Knowledge of Health Board policies and procedures
- Knowledge of WPAS & CWS systems
Experience
Essential
- Experience of working in a secretarial or administrative post
Desirable
- NHS Experience
- Experience of working as a Medical Support Secretary
Aptitude and Abilities
Essential
- Possess excellent communication /telephone skills.
- Ability to work with staff at all levels.
- Effective organisational and time management skills, able to cope with pressure during busy periods.
Desirable
Values
Essential
- Able to deal with patients and relatives in a sympathetic manner and the ability to impart information
- Be able to demonstrate tact and diplomacy when working with others
Other
Essential
- Must be able to undertake duties of the post as advertised.
- Reliable and flexible
Person Specification
Qualifications and/or Knowledge
Essential
- Good standard of education to level of GSCE or NVQ or equivalent experience
- Knowledge of secretarial / administrative procedures and systems, some of which are non-routine, and non-routine activities, acquired through experience and training to Vocational Level 3 or equivalent demonstrable experience
- Advanced Keyboard skills
- Audio Typing
- Basic knowledge of medical terminology
- Computer literate with good understanding of software programmes.
Desirable
- Knowledge of Health Board policies and procedures
- Knowledge of WPAS & CWS systems
Experience
Essential
- Experience of working in a secretarial or administrative post
Desirable
- NHS Experience
- Experience of working as a Medical Support Secretary
Aptitude and Abilities
Essential
- Possess excellent communication /telephone skills.
- Ability to work with staff at all levels.
- Effective organisational and time management skills, able to cope with pressure during busy periods.
Desirable
Values
Essential
- Able to deal with patients and relatives in a sympathetic manner and the ability to impart information
- Be able to demonstrate tact and diplomacy when working with others
Other
Essential
- Must be able to undertake duties of the post as advertised.
- Reliable and flexible
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
