Job summary
Aneurin Bevan University Health Board has an exciting opportunity to join our Facilities team at St Cadocs Hospital as a Business Support Administrator.
As a member of the Minor Works Team, the post holder will provide efficient, effective and confidential administrative and telephony support for the Minor Works Team. The post holder will provide general administrative support contributing to the efficient operation of the Minor Works Team.
The post holder will be instrumental in providing administrative support to the Minor Works Office and the Minor Works Manager and supervisors, including diary management and general office administrative duties, with the opportunity for development of additional Business administration skills.
The post holder will be expected to work flexibly in order to ensure the smooth running of the responsible department.
Main duties of the job
- Ensuring the designated administrative workload is carried out efficiently and effectively. This will include prioritising own workload and evaluating ongoing activity to ensure targets are met.
- Use excellent interpersonal and communication skills in verbal and written interactions.
- Maintain an efficient and effective filing system, both personally and across the shared drive.
- Act as a point of contact for telephone calls and queries for the Minor Works Team as required, ensuring that effective systems are in place to deal with and forward to the relevant member of the team appropriately.
- Ensure provision and maintenance of suitable audio, visual, electronic equipment, reporting faults as necessary.
- To work within the Governance and Health and Safety standards of the Directorate and Organisation.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Qualifications and/or Knowledge
Essential
- 5 GCSEs or equivalent including English Language
- Knowledge of administrative procedures and systems
- Good general education
- Use and knowledge of IT packages and applications, including Microsoft Office
Desirable
- Knowledge of relevant organisational policies
- RSA 3 or equivalent typing skill
- ECDL core modules or equivalent, or willing to work towards
- Advanced keyboard skills
Experience
Essential
- Experience of using a variety of Microsoft Office products, including Outlook
- Experience of working in a busy administrative environment
- Experience of providing secretarial and administrative support
- Knowledge of the full range of administrative and organisational policies and procedures, acquired through training and relevant experience
Desirable
- Previous NHS experience
- Business Support experience, including preparation of agendas, collation of reports and minute taking
- Experience of electronic diary management
- Experience of providing secretarial and administrative support to a senior manager
- Experience of online applications (including Oracle, ESR).
Aptitude and Abilities
Essential
- Excellent communication skills, with highly developed interpersonal skills
- Excellent organisational skills
- Professional telephone manner
- Ability to plan and prioritise workload effectively
- Attention to detail
- High regard of confidentiality and ability to apply a sensitive approach
- Highly motivated
- Able to work well independently and in a team
- Discrete
- Pleasant, Approachable, Friendly and outgoing
- Committed to high quality service
Desirable
- Ability to speak Welsh
- Ability to use own initiative
Other
Essential
- Excellent time management
- Flexible to meet demands of the division
Person Specification
Qualifications and/or Knowledge
Essential
- 5 GCSEs or equivalent including English Language
- Knowledge of administrative procedures and systems
- Good general education
- Use and knowledge of IT packages and applications, including Microsoft Office
Desirable
- Knowledge of relevant organisational policies
- RSA 3 or equivalent typing skill
- ECDL core modules or equivalent, or willing to work towards
- Advanced keyboard skills
Experience
Essential
- Experience of using a variety of Microsoft Office products, including Outlook
- Experience of working in a busy administrative environment
- Experience of providing secretarial and administrative support
- Knowledge of the full range of administrative and organisational policies and procedures, acquired through training and relevant experience
Desirable
- Previous NHS experience
- Business Support experience, including preparation of agendas, collation of reports and minute taking
- Experience of electronic diary management
- Experience of providing secretarial and administrative support to a senior manager
- Experience of online applications (including Oracle, ESR).
Aptitude and Abilities
Essential
- Excellent communication skills, with highly developed interpersonal skills
- Excellent organisational skills
- Professional telephone manner
- Ability to plan and prioritise workload effectively
- Attention to detail
- High regard of confidentiality and ability to apply a sensitive approach
- Highly motivated
- Able to work well independently and in a team
- Discrete
- Pleasant, Approachable, Friendly and outgoing
- Committed to high quality service
Desirable
- Ability to speak Welsh
- Ability to use own initiative
Other
Essential
- Excellent time management
- Flexible to meet demands of the division
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
