Cardiff and Vale University Health Board

Directorate Support Officer

The closing date is 22 April 2026

Job summary

An exciting opportunity has arisen for a Directorate Support Officer within the Radiology, Medical Physics and Clinical Engineering Directorate providing administrative duties providing adminstrative support for the Clinical Director in Radiology and other Senior management colleagues across the Directorate. The role will be situated with the Directorate team and work alongside other co-ordinator roles. Carrying out typing duties associated with management of correspondence, reports, statistics, minute taking and other official correspondence and related clerical work as well as managing and responding to emails.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Main duties of the job

To provide an efficient, comprehensive directorate support & administrative duties for departments within Radiology, Medical Physics and Clinical Engineering (RMPCE), ensuring high standards at all times and in conjunction with department leads.

o To work as part of the RMPCE Team providing support to the Directorate Management Team and lead clinicians within the department where appropriate.

o Liaise with and schedule meetings for staff, working alongside the Co-ordinating team.

o Use a number of IT systems for data entry and report generation.

o Liaise effectively with other UHB admin and clinical staff and communicate with staff, patients and relatives to answer queries and resolve concerns.

About us

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.

Our mission is "Living Well, Caring Well, Working Together", and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.

Details

Date posted

15 April 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,819 to £31,626 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

001-AC126-0426

Job locations

University Hospital of Wales

Heath Park

Cardiff

CF14 4XW


Job description

Job responsibilities

Providing an efficient, comprehensive directorate support & administrative duties for departments within Radiology, Medical Physics and Clinical Engineering (RMPCE), ensuring high standards at all times and in conjunction with department leads. Working as part of the RMPCE Team providing support to the Directorate Management Team and lead clinicians within the department where appropriate.Scheduling meetings for staff, working alongside the Co-ordinating team utilisinga number of IT systems for data entry and report generation. Liaising effectively with other UHB admin and clinical staff and communicate with staff, patients and relatives to answer queries and resolve concerns. Carrying out typing duties associated with management correspondence, reports, statistics, minute taking and other official correspondence or related clerical work.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description

Job responsibilities

Providing an efficient, comprehensive directorate support & administrative duties for departments within Radiology, Medical Physics and Clinical Engineering (RMPCE), ensuring high standards at all times and in conjunction with department leads. Working as part of the RMPCE Team providing support to the Directorate Management Team and lead clinicians within the department where appropriate.Scheduling meetings for staff, working alongside the Co-ordinating team utilisinga number of IT systems for data entry and report generation. Liaising effectively with other UHB admin and clinical staff and communicate with staff, patients and relatives to answer queries and resolve concerns. Carrying out typing duties associated with management correspondence, reports, statistics, minute taking and other official correspondence or related clerical work.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

Essential

  • Vocational Qulaification Level 3 or Previous secretarial or adminstrtive experience

Desirable

  • Knowledge of data protection and GDPR

Experience

Essential

  • Working in office environment / with general public
  • Experience of computer or IT systems

Desirable

  • Previous healthcare experience

Skills

Essential

  • Communication skills
  • Prioritisation and organisational skills

Desirable

  • Empathy

Specialist skills

Essential

  • Knowledge of medical terminology and imaging targets

Desirable

  • Knowledge of the Directorate
Person Specification

Qualifications

Essential

  • Vocational Qulaification Level 3 or Previous secretarial or adminstrtive experience

Desirable

  • Knowledge of data protection and GDPR

Experience

Essential

  • Working in office environment / with general public
  • Experience of computer or IT systems

Desirable

  • Previous healthcare experience

Skills

Essential

  • Communication skills
  • Prioritisation and organisational skills

Desirable

  • Empathy

Specialist skills

Essential

  • Knowledge of medical terminology and imaging targets

Desirable

  • Knowledge of the Directorate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cardiff and Vale University Health Board

Address

University Hospital of Wales

Heath Park

Cardiff

CF14 4XW


Employer's website

https://cavuhb.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Cardiff and Vale University Health Board

Address

University Hospital of Wales

Heath Park

Cardiff

CF14 4XW


Employer's website

https://cavuhb.nhs.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Service Manager, RMPCE

Sian Hewson

sian.hewson@wales.nhs.uk

02921847415

Details

Date posted

15 April 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,819 to £31,626 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

001-AC126-0426

Job locations

University Hospital of Wales

Heath Park

Cardiff

CF14 4XW


Supporting documents

Privacy notice

Cardiff and Vale University Health Board's privacy notice (opens in a new tab)