Job summary
The post holder will oversee and ensure provision of all Clerical Officer duties within the Radiology Directorate to provide an efficient and effective service to the Directorate and the University Health Board.
The successful candidate will be supported to thrive in a busy and varied role and will work with the A&C staff in both University Hospital of Wales (UHW) and University Hospital Llandough (UHL) to ensure supervisory cover is maintained at all times. The cross site cover is expected to be a 1 week in 4 rotation to UHL. Monday- Friday 8.30 - 17.00.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
- To supervise the day to day running of all reception and clerical areas, to ensure a smooth and efficient service reprioritise the allocation of staff and work as need.
- Will be responsible for the day to day supervision, induction and overall training of staff on RADI.S. and PMS.
- Ensure the rota is covered and runs smoothly including covering late evenings, nights and weekends, including cover for annual leave, and absence for all reception and clerical areas.
- Provide support to ensure the smooth running of the On-Call rota
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.
Our mission is "Living Well, Caring Well, Working Together", and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Skill
Essential
- Excellent Communication skills Excellent data entry/ keyboard skills Experience of using computer packages such as Excel and Word Organised and methodical Attention to detail Excellent telephone manner Ability to manage own workload
Experience
Essential
- Previous administrative and clerical experience preferably working in a hospital based role or related service within the NHS
Desirable
- Experience of working in a supervisory role
Qualifications
Essential
- 5 GCSE, NVQ Level 3 or appropriate previous experience.
Special Knowledge
Essential
- Understanding of NHS waiting times targets and pathways Understanding of UHB Policies Awareness of GDPR/Data Protection Act
Desirable
- Understanding of Medical terminology
Personal Qualities
Essential
- Flexible and adaptable to change. Courteous and friendly. Able to cope under pressure and meet deadlines effectively. Ability to work independently and to delegate work to team. Able to multi task
Desirable
- Able to liaise with members of the public / other organisations and General Practitioners. Capable of dealing with sensitive and confidential documents and situations
Other
Essential
- Ability to travel in a timely manner
Desirable
Person Specification
Skill
Essential
- Excellent Communication skills Excellent data entry/ keyboard skills Experience of using computer packages such as Excel and Word Organised and methodical Attention to detail Excellent telephone manner Ability to manage own workload
Experience
Essential
- Previous administrative and clerical experience preferably working in a hospital based role or related service within the NHS
Desirable
- Experience of working in a supervisory role
Qualifications
Essential
- 5 GCSE, NVQ Level 3 or appropriate previous experience.
Special Knowledge
Essential
- Understanding of NHS waiting times targets and pathways Understanding of UHB Policies Awareness of GDPR/Data Protection Act
Desirable
- Understanding of Medical terminology
Personal Qualities
Essential
- Flexible and adaptable to change. Courteous and friendly. Able to cope under pressure and meet deadlines effectively. Ability to work independently and to delegate work to team. Able to multi task
Desirable
- Able to liaise with members of the public / other organisations and General Practitioners. Capable of dealing with sensitive and confidential documents and situations
Other
Essential
- Ability to travel in a timely manner
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
