Cardiff and Vale University Health Board

Clinic Co-ordinator - Paediatrics

The closing date is 28 August 2025

Job summary

The Child Health Department is looking to appointment and enthusiastic Clinic Co-ordinator to support the delivery of services within our department.

The successful post holder will be a highly motivated team player with previous reception experience with sound administrative skills. Computer literacy is essential for the role. You will be self-motivated and organised and have a flexible approach to work. You will have excellent verbal and written communication skills. A clear understanding of confidentiality issues and being able to work to deadlines is also required. The role will include general database work and administrative duties including cover for colleagues within the Child Health Outpatients Department at times of service need.

If you are interested in joining a highly motivated team that strives to deliver a patient focused, high quality service then we would like to hear from you.

Main duties of the job

The main responsibility of this role is to ensure the organisation and delivery of patient's information to a high standard and in a timely manner.

You will work closely with administrative staff, Consultants and other Medical Staff to provide a comprehensive Clinic Co-ordinator/outpatient service and support the administrative aspects of the role.

You will work as part of an integral outpatients team within a busy department.

The ability to speak Welsh is desirable for this role. Welsh and/or English speakers are equally welcome to apply.

About us

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.

Our mission is "Living Well, Caring Well, Working Together", and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.

Details

Date posted

21 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,313 to £26,999 a year per annum, pro rata.

Contract

Permanent

Working pattern

Full-time

Reference number

001-AC172-0825

Job locations

Children's Hospital for Wales

Heath Park

Cardiff

CF14 4XW


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Qualifications

Essential

  • Sound educational background

Desirable

  • Educated to GCSE standard or equivalent

Experience

Essential

  • Experience required of working within an office environment

Desirable

  • Previous experience of working in the NHS or similar environment
  • Knowledge of PMS and data entry

Skills

Essential

  • Excellent telephone manner
  • Good communication skills

Desirable

  • Experience of working with members of the public
  • Welsh speaker
Person Specification

Qualifications

Essential

  • Sound educational background

Desirable

  • Educated to GCSE standard or equivalent

Experience

Essential

  • Experience required of working within an office environment

Desirable

  • Previous experience of working in the NHS or similar environment
  • Knowledge of PMS and data entry

Skills

Essential

  • Excellent telephone manner
  • Good communication skills

Desirable

  • Experience of working with members of the public
  • Welsh speaker

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cardiff and Vale University Health Board

Address

Children's Hospital for Wales

Heath Park

Cardiff

CF14 4XW


Employer's website

https://cavuhb.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Cardiff and Vale University Health Board

Address

Children's Hospital for Wales

Heath Park

Cardiff

CF14 4XW


Employer's website

https://cavuhb.nhs.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Paediatric Outpatients Access facilitator

Mo Fletcher

mo.fletcher@wales.nhs.uk

02921847845

Details

Date posted

21 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,313 to £26,999 a year per annum, pro rata.

Contract

Permanent

Working pattern

Full-time

Reference number

001-AC172-0825

Job locations

Children's Hospital for Wales

Heath Park

Cardiff

CF14 4XW


Supporting documents

Privacy notice

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