Cardiff and Vale University Health Board

Receptionist/Co-ordinator

The closing date is 24 July 2025

Job summary

Clinical Engineering are looking for a keen individual to work within our administrative team to provide co-ordination and organisational support for the department. The work will be split between our main helpdesk office and providing support for the rest of the admin team.

Clinical Engineering (CE) provide medical equipment managment to Cardiff and Vale UHB, our administration team provide an essential link between the clinical teams in CVUHB and our technical staff.

There is a strong family atmosphere in CE and all staff try hard to maintain a friendly and supportive enviroment in line with CVUHB values. We value our staff and are keen to challenge and develop people.

Main duties of the job

You will be working closely with the technical staff, dealing with customers and staff from other hospital departments. Being based in the main office taking requests over the phone for equipment repairs will be a major role of the job. In addition inputting data and general clerical duties will be an essential part of the work.

Qualification requirements will be GCSE English and Maths, RSA typing 1 or 2, NVQ level 2 in admin/ customer support, or equivalent .

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.

Our mission is "Living Well, Caring Well, Working Together", and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.

Details

Date posted

21 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,433 to £26,060 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

001-AC149-0725

Job locations

Clinical Engineering

20 Field Way

Cardiff

CF14 4HY


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

English

Essential

  • Qualifications or equivalence

Desirable

  • Experience

Skills

Essential

  • Using Microsoft Packages
  • Good communication skills
  • Dealing with the public and professional staff

Special knowledge

Essential

  • Knowledge of hospital environment and equipment

Personal Qualities

Essential

  • Working on own initiative
  • Excellent communication and interpersonnel skills
Person Specification

English

Essential

  • Qualifications or equivalence

Desirable

  • Experience

Skills

Essential

  • Using Microsoft Packages
  • Good communication skills
  • Dealing with the public and professional staff

Special knowledge

Essential

  • Knowledge of hospital environment and equipment

Personal Qualities

Essential

  • Working on own initiative
  • Excellent communication and interpersonnel skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cardiff and Vale University Health Board

Address

Clinical Engineering

20 Field Way

Cardiff

CF14 4HY


Employer's website

https://cavuhb.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Cardiff and Vale University Health Board

Address

Clinical Engineering

20 Field Way

Cardiff

CF14 4HY


Employer's website

https://cavuhb.nhs.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Contracts and Projects Team Leader

Rhydian Ball

rhydian.ball@wales.nhs.uk

02921845678

Details

Date posted

21 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,433 to £26,060 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

001-AC149-0725

Job locations

Clinical Engineering

20 Field Way

Cardiff

CF14 4HY


Supporting documents

Privacy notice

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