Job summary
The ideal candidate must be dynamic, resilient and have a flexible approach to working, along with excellent communication and organisational skills.
Experience in the training / delivery / support of digital technologies is essential as well as experience with Digital implementation projects. The role will act as a first-line system administrator and trainer for many patient systems.
The role will contribute to the delivery of local and national IT strategies at all levels across the Health Board. This will be through the training, support and implementation of a range of digital projects - in co-operation with the Implementation Team Manager - to drive service efficacy. Training and support will be focused on releasing benefits envisaged in the strategies and business plans from both the NHS Wales Informatics Service and Cardiff and Vale UHB Digital Services.
Main duties of the job
The successful candidate will be an excellent communicator and proven IT Trainer, you will demonstrate the ability to successfully work in a team that operates within tightly defined timescales and deliver outcomes to meet the team and organisational targets. You will also be a team player and do whatever it takes to get the job done.
Training - Provide advice, instruction and training in all settings (one-to-one, training room and larger seminar rooms). Develop and delivery of Digital training provision for the Health Board. Assist the Senior IT Training and Implementation Officer to facilitate the rolling programme of training, devise new training documentation in response to Health Board and service demands
About us
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.
Our mission is "Living Well, Caring Well, Working Together", and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.
Job description
Job responsibilities
Support - Contribute to the running of Digital support functions and optimising efficiency for a wide range of local and national systems. Provide training and support on a range of systems, process and Welsh Government rules that may be highly complicated and/or sensitive, relaying skills advice, support and training as necessary. Support the Implementations Team Manager and key stakeholders during the go-live phase of major systems implementation. Identify weaknesses or additional / specific needs and provide further support and assistance to those users who require it.
Project - Assist Project Management Office in completing Business Analysis for new project requests. Meeting with requesters and key stakeholders in order to complete a comprehensive project brief for delivery to the Project Management Office. See JD for further details
Job description
Job responsibilities
Support - Contribute to the running of Digital support functions and optimising efficiency for a wide range of local and national systems. Provide training and support on a range of systems, process and Welsh Government rules that may be highly complicated and/or sensitive, relaying skills advice, support and training as necessary. Support the Implementations Team Manager and key stakeholders during the go-live phase of major systems implementation. Identify weaknesses or additional / specific needs and provide further support and assistance to those users who require it.
Project - Assist Project Management Office in completing Business Analysis for new project requests. Meeting with requesters and key stakeholders in order to complete a comprehensive project brief for delivery to the Project Management Office. See JD for further details
Person Specification
Qualifications
Essential
- Training qualification, degree, diploma or equivalent experience at relevant level.
- Extensive training experience - deliver advice, instruction and training on a wide range of training solutions from one-to-one, classroom groups, large scale seminar presentations
Desirable
- Expert knowledge to support local and national systems used by the Health Board and the Welsh Government (RTT) rules that unpin them to facilitate effective and accurate systems training and support.
Essential
Essential
- Proven track record in training, support, project and change management
Desirable
- - Project Experience - Articulate and professional when dealing with Health Board Managers, Clinicians and service users
Person Specification
Qualifications
Essential
- Training qualification, degree, diploma or equivalent experience at relevant level.
- Extensive training experience - deliver advice, instruction and training on a wide range of training solutions from one-to-one, classroom groups, large scale seminar presentations
Desirable
- Expert knowledge to support local and national systems used by the Health Board and the Welsh Government (RTT) rules that unpin them to facilitate effective and accurate systems training and support.
Essential
Essential
- Proven track record in training, support, project and change management
Desirable
- - Project Experience - Articulate and professional when dealing with Health Board Managers, Clinicians and service users
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
