Receptionist/Administrator

Job summary

The Children, Young People and Family Health Services Directorate, has a number of exciting opportunities for motivated and enthusiastic individuals to join us to support reception / administration duties. We have the following roles available:

37.5 Hours - Reception/Administrator26.25 Hours - Receptionist/Administrator

The successful applicants should have a proactive and friendly attitude and be able to demonstrate administrative / receptionist experience and be able to meet the main duties of the role. Excellent customer service skills and experience are essential for these roles.

It's important that you are an excellent communicator with experience of working in a busy environment. Applicants will be expected to be organised and efficient and have the abilityto prioritise requests and to deal with conflicting demands. A high level of attention to detailsupported by relevant ICT skills is essential and proven skills and experience of providingprevious administrative / reception support to large teams.

If this sounds like you and you want to join us in delivery high quality services to children and

Main duties of the job

To provide a comprehensive reception, clerical and administration support service toidentified services within the Children, Young People and Family Health Servicesdirectorate. This will include dealing with queries from service users, inputting andupdating data relating to Children, young people and families (CYP&F) and workingwith clinicians and partners for effective service delivery.

The post holder will be the initial point of contact for both staff and the generalpublic, ensuring the security and safety of the service's reception areas. The postholder will be responsible for welcoming clients and visitors to the service which willinclude booking them in on the electronic patient record system.

The post holder will also be an integral member of the administration team,supporting the manager and the administrative function as required.

The post holder will project a professional image of the business through demonstrating excellent customer care in all activities and will also provide support to a variety of members of staff (both clinical and non-clinical) working within the base.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.

Our mission is "Living Well, Caring Well, Working Together", and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.