Job summary
We areseeking an enthusiastic and motivated individual, who shares our core values, to work as a Physiotherapy Administration and Clerical support officer within our Outpatient Physiotherapy service. The role will primarily work in our centralised administration hub at Cardiff Royal Infirmary. They may also provide occasional support to our other Physiotherapy outpatient departments in the University Hospital of Wales and Barry Hospital. The post holder will be part of a friendly and supportive team working in a busy Outpatient service. Good communication and interpersonal skills are essential for this post. Previous experience of working in a clerical role is advantageous and we offer a full induction programme, on the job training, regular appraisal and opportunities for development.
Main duties of the job
The successful applicants will provide administration and clerical support to the Outpatient Physiotherapy service, these duties include, call handling, working with data entry processes, waiting list management, reception desk roles, as well as contributing to the general running of the departments.
We are searching for someone who shares our values that:
Post holders will be expected at all times to behave in accordance with our values demonstrating commitment to the delivery of high quality services to patients.
For further details on these aspects of the job role please see job description and person specification.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
Cardiff and Vale University Health Boardis one of the largest Integrated Health Boards in the UK, employing over 15,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.
Our mission is "Caring for People, Keeping People Well",and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
Essential
- Meets all essential criteria as per attached job description/person specification
Desirable
- Meets all desirable criteria as per attached job description/person specification
Experience
Essential
- Meets all essential criteria as per attached job description/person specification
Desirable
- Meets all desirable criteria as per attached job description/person specification
Skills
Essential
- Meets all essential criteria as per attached job description/person specification
Desirable
- Meets all desirable criteria as per attached job description/person specification
Special Knowledge
Essential
- Meets all essential criteria as per attached job description/person specification
Desirable
- Meets all desirable criteria as per attached job description/person specification
Personal Qualities
Essential
- Meets all essential criteria as per attached job description/person specification
Desirable
- Meets all desirable criteria as per attached job description/person specification
Person Specification
Qualifications
Essential
- Meets all essential criteria as per attached job description/person specification
Desirable
- Meets all desirable criteria as per attached job description/person specification
Experience
Essential
- Meets all essential criteria as per attached job description/person specification
Desirable
- Meets all desirable criteria as per attached job description/person specification
Skills
Essential
- Meets all essential criteria as per attached job description/person specification
Desirable
- Meets all desirable criteria as per attached job description/person specification
Special Knowledge
Essential
- Meets all essential criteria as per attached job description/person specification
Desirable
- Meets all desirable criteria as per attached job description/person specification
Personal Qualities
Essential
- Meets all essential criteria as per attached job description/person specification
Desirable
- Meets all desirable criteria as per attached job description/person specification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
