Administrative Assistant

Cardiff and Vale University Health Board

The closing date is 01 April 2025

Job summary

The post holder will oversee and ensure provision of administrative, patient booking and reception duties within the Medical Physics department in order to provide an efficient and effective service to the Directorate and the University Health Board.

Main duties of the job

The Medical Physics Directorate within Cardiff and Vale UHB are seeking to recruit an enthusiastic and highly motivated individual to join their Administrative and Clerical team.

The post holder will work Monday to Friday 08:30 to 16:30 with a half hour lunch. The role requires the need for a degree of flexibility as you may be asked to work outside of these days/times for short periods if the service demands.

The duties will include working at one of the reception areas, which includes the DVT Clinic and Bone Density scans. All roles will require accurate data entry onto the Radiology Information System (RADIS).

It is essential that you have a good standard of general education and experience of dealing with the public both face-to-face and via the telephone.

Not only is this a busy and challenging specialty but the post holder will also be joining a friendly and dedicated team in Medical Physics.

The post holder will be based at the University Hospital of Wales.

We are looking for an individual who can demonstrate the core values of Cardiff and Vale UHB: - We care about the people we serve and the people we work with- We trust and respect each other- We take personal responsibility- We treat people with kindness- We act with integrity

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.

Our mission is "Living Well, Caring Well, Working Together", and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.

Date posted

25 March 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,433 to £26,060 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

001-AC044-0325

Job locations

University Hospital of Wales

Heath Park

Cardiff

CF14 4XW


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Qualifications

Essential

  • Minimum 5 GCSEs (including Maths and English) Or NVQ Level 3 or appropriate previous experience

Experience

Essential

  • Previous administrative and clerical experience, preferably working in a hospital based role or related service within the NHS

Skills

Essential

  • Excellent communication skills
  • Excellent data entry/ keyboard skills
  • Experience of using computer packages such as Excel and Word
  • Organised and methodical
  • Attention to detail
  • Excellent telephone manner
  • Ability to manage own workload

Special Knowledge

Essential

  • Understanding of NHS waiting times targets and pathways
  • Understanding of UHB policies and procedures
  • Awareness of GDPR

Personal Qualities

Essential

  • Flexible approach and adaptable to change
  • Courteous and friendly
  • Able to cope under pressure and meet deadlines effectively
  • Ability to work independently and to delegate work to team
  • Able to multi-task
Person Specification

Qualifications

Essential

  • Minimum 5 GCSEs (including Maths and English) Or NVQ Level 3 or appropriate previous experience

Experience

Essential

  • Previous administrative and clerical experience, preferably working in a hospital based role or related service within the NHS

Skills

Essential

  • Excellent communication skills
  • Excellent data entry/ keyboard skills
  • Experience of using computer packages such as Excel and Word
  • Organised and methodical
  • Attention to detail
  • Excellent telephone manner
  • Ability to manage own workload

Special Knowledge

Essential

  • Understanding of NHS waiting times targets and pathways
  • Understanding of UHB policies and procedures
  • Awareness of GDPR

Personal Qualities

Essential

  • Flexible approach and adaptable to change
  • Courteous and friendly
  • Able to cope under pressure and meet deadlines effectively
  • Ability to work independently and to delegate work to team
  • Able to multi-task

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cardiff and Vale University Health Board

Address

University Hospital of Wales

Heath Park

Cardiff

CF14 4XW


Employer's website

https://cavuhb.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Cardiff and Vale University Health Board

Address

University Hospital of Wales

Heath Park

Cardiff

CF14 4XW


Employer's website

https://cavuhb.nhs.wales/ (Opens in a new tab)

For questions about the job, contact:

Senior Clinical Technologist

David Cowan

David.Cowan@wales.nhs.uk

02921844810

Date posted

25 March 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,433 to £26,060 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

001-AC044-0325

Job locations

University Hospital of Wales

Heath Park

Cardiff

CF14 4XW


Supporting documents

Privacy notice

Cardiff and Vale University Health Board's privacy notice (opens in a new tab)