Job summary
The Cardiothoracic Directorate is a busy and growing service based at University Hospital of Wales and University Hospital Llandough.
We are looking for a capable and enthusiastic individual to work alongside our Heart Failure Specialist Nursing Team within the Cardiology Department. The applicant should have the essential requirements outlined in the personal specification , with excellent communication and organisational skills, ability to work with minimum supervision and the ability to prioritise their own workload. Excellent audio typing/typing skills is also an essential requirement for this role.
Main duties of the job
- To provide a high standard of administration support to the Heart Failure Specialist Nursing Team and wider cardiology clinical teams as and when required.
- Typing of clinical letters including clinic letters, urgent medication letters, result letters etc to a high standard.
- Retrieval and filing of medical notes as required.
- Receiving and opening of mail and taking appropriate action
- To support the Medical Secretarial Team in providing a comprehensive service to the consultants and clinical teams.
- To provide cross-cover across the cardiology department as and when required
- Photocopying and scanning as required
- Answering the telephone and liaising with the heart failure team to resolve patient queries efficiently and effectively
- Maintaining accurate filing systems
- Liaising with medical records to organise follow-up appointments
- Liaising with other departments both internal and external to the Health Board
- Assisting with any other administration duties as required
- Support with data collection
The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply.
About us
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 15,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services.
Our mission is"Caring for People, Keeping People Well",and our vision is that every person's chance of leading a healthy life should be equal. As an organisation we are unashamedly ambitious for our population's health, rising to the challenges of today and tomorrow through our 10-year strategy, Shaping our Future Wellbeing. We are contributing to a healthier Wales with great emphasis placed on innovation and improvement, learning from around the world and leading the way in clinical research. Partnership working is strong at Cardiff and Vale, and we work closely with our staff and our community.
Cardiff, the thriving Welsh capital, is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Qualifications
Essential
- Good standard of general education and English Grammar
- RSA 2 or equivalent qualification in audio typing/word processing or equivalent experience
Desirable
- RSA 3 or equivalent qualification in typing/word processing or working towards AMSPAR Diploma
Experience
Essential
- Previous experience as audio typist/secretary/admin assistant with working knowledge of Microsoft Office
- Good understanding of the need for accurate data capture and reporting
Desirable
- Previous NHS/Healthcare environment experience
- Previous experience of dealing with the public on sensitive issues
Skills
Essential
- Excellent keyboard skills
- Excellent communication, interpersonal and organisation skills
- Good telephone manner
- Able to function efficiently under pressure and meet deadlines
Desirable
- Ability to use UHB intranet and email systems
Special Knowledge
Essential
- Ability to learn the UHB Database for patient tracking/results reporting systems
Desirable
- Knowledge of hospital systems
- Knowledge of medical terminology
Personal Qualities
Essential
- Flexible approach to work, adaptable, friendly, personable
- Able to communicate effectively with persons from all walks of life
- Ability to work as part of a team in an extremely busy environment
- Pleasant and sympathetic manner
Desirable
Person Specification
Qualifications
Essential
- Good standard of general education and English Grammar
- RSA 2 or equivalent qualification in audio typing/word processing or equivalent experience
Desirable
- RSA 3 or equivalent qualification in typing/word processing or working towards AMSPAR Diploma
Experience
Essential
- Previous experience as audio typist/secretary/admin assistant with working knowledge of Microsoft Office
- Good understanding of the need for accurate data capture and reporting
Desirable
- Previous NHS/Healthcare environment experience
- Previous experience of dealing with the public on sensitive issues
Skills
Essential
- Excellent keyboard skills
- Excellent communication, interpersonal and organisation skills
- Good telephone manner
- Able to function efficiently under pressure and meet deadlines
Desirable
- Ability to use UHB intranet and email systems
Special Knowledge
Essential
- Ability to learn the UHB Database for patient tracking/results reporting systems
Desirable
- Knowledge of hospital systems
- Knowledge of medical terminology
Personal Qualities
Essential
- Flexible approach to work, adaptable, friendly, personable
- Able to communicate effectively with persons from all walks of life
- Ability to work as part of a team in an extremely busy environment
- Pleasant and sympathetic manner
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
