Senior Communication and Engagement Officer

Job summary

This post is fixed term for 31st March 2026 due to - meet the needs of the service

Cardiff and Vale UHB has a vacancy for a creative and skilled communications professional to join its Communications Team on a fixed term basis until end March 2026, to lead on internal and external communications for the following programmes of work:

• The role out of the new electronic Prescribing and Medicines Administration (ePMA) system. This is an exciting part of the Health Boards digital transformation programme and will make the prescribing, dispensing and administration of medicines easier, safer, more efficient and effective, for patients and professionals and is one of the biggest changes to hospital medicines and prescribing since the birth of the NHS.
• The work of the Cardiff Joint Research Office which is a partnership between Cardiff and Vale University Health Board and Cardiff Universityto support the development, set up and approvals for health research in Cardiff.

The successful candidate will be required to produce effective communications for a wide range of audiences and have knowledge of social media; modern methods of digital communication and internal staff engagement. Excellent relationships with partner organisations will also be fundamental to the role.

The post holder will be based with the Communications and Engagement Team at Woodland House, Maes y Coed Road, Cardiff.

Main duties of the job

• Support the Head of Communications and Engagement in the provision of communications and engagement services within Cardiff and Vale University Health Board.
• Represent the Head of Communications and Engagement at Executive Board meetings and meetings with other members of senior management - offering strategic advice over appropriate responses to lines of enquiry and working with senior managers to develop and issue media messages.
• Support the Head of Communications and the Executive Board within the organisation to share corporate objectives and to actively promote the University Health Board values and services amongst the internal workforce, service users, external partners and stakeholders.
• Have a vital role in establishing and communicating key messages to safeguard the University Health Board reputation, limit adverse publicity and promote a positive image to increase public and stakeholder understanding of the University Health Board's objectives and services.
• Support any change programmes to existing University Health Board service provision, and any supporting public consultation.
• Introduce, monitor and evaluate the effectiveness of the University Health Board external profile amongst media and key stakeholders, and making improvements where appropriate.

The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply.

About us

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 15,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services.

Our mission is "Caring for People, Keeping People Well",and our vision is that every person's chance of leading a healthy life should be equal. As an organisation we are unashamedly ambitious for our population's health, rising to the challenges of today and tomorrow through our 10-year strategy, Shaping our Future Wellbeing. We are contributing to a healthier Wales with great emphasis placed on innovation and improvement, learning from around the world and leading the way in clinical research. Partnership working is strong at Cardiff and Vale, and we work closely with our staff and our community.

Cardiff, the thriving Welsh capital, is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.