Cardiff and Vale University Health Board

Patient Administration Support Officer

Information:

This job is now closed

Job summary

Health Records within University Hospital of Wales are looking to recruit in the Access to Records department.

This is a fast paced department, dealing with various directorates, patients and a variety of other departments and external stakeholders.

Main duties of the job

An excellent opportunity has arisen in health records.

The applicants will need excellent interpersonal skills, be able to communicate with tact and diplomacy, whilst providing a professional service.

You must have the ability to work in a busy environment and be confident in liaising and meeting with all grades of healthcare staff and patients.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

Cardiff and Vale University Health Boardis one of the largest Integrated Health Boards in the UK, employing over 15,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services.

Our mission is"Caring for People, Keeping People Well",and our vision is that every person's chance of leading a healthy life should be equal. As an organisation we are unashamedly ambitious for our population's health, rising to the challenges of today and tomorrow through our 10-year strategy, Shaping our Future Wellbeing. We are contributing to a healthier Wales with great emphasis placed on innovation and improvement, learning from around the world and leading the way in clinical research. Partnership working is strong at Cardiff and Vale, and we work closely with our staff and our community.

Cardiff, the thriving Welsh capital, is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.

Details

Date posted

18 September 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£23,159 to £24,701 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

001-AC332-0924

Job locations

University Hospital Wales

Heath Park

Cardiff

CF64 2XX


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

Essential

  • Good general education

Desirable

  • ECDL

Experience

Essential

  • Health records experience

Desirable

  • Customer service experience.

Skills

Essential

  • Able to work as part of a team
  • Working knowledge of data protection legislation
  • Good communication skills

Desirable

  • Ability to speak Welsh
Person Specification

Qualifications

Essential

  • Good general education

Desirable

  • ECDL

Experience

Essential

  • Health records experience

Desirable

  • Customer service experience.

Skills

Essential

  • Able to work as part of a team
  • Working knowledge of data protection legislation
  • Good communication skills

Desirable

  • Ability to speak Welsh

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cardiff and Vale University Health Board

Address

University Hospital Wales

Heath Park

Cardiff

CF64 2XX


Employer's website

https://cavuhb.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Cardiff and Vale University Health Board

Address

University Hospital Wales

Heath Park

Cardiff

CF64 2XX


Employer's website

https://cavuhb.nhs.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Assistant Health Records Manager

Karen Holmes

karen.holmes@wales.nhs.uk

02920746530

Details

Date posted

18 September 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£23,159 to £24,701 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

001-AC332-0924

Job locations

University Hospital Wales

Heath Park

Cardiff

CF64 2XX


Supporting documents

Privacy notice

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