Clinic Co-ordinator/Admin Support

Job summary

An exciting opportunity has arisen for an Clinic Co-ordinator/Admin Support within the Adult Mental Health Directorate. The successful candidate will be high performing, experienced administrative worker with the ability to provide a comprehensive Clinic Co-ordination and administrative support to the Medical and Nurse Led clinics. The post-holder will be based at the North East Community Mental Health Team (Pentwyn Health Centre).

Applicants will need to be highly organised, adaptable and able to work on your own initiative and prioritise your workload. The role includes a high level of communication with patients and their families and professionals from varying disciplines, so attention to detail and an excellent telephone manner is essential. Previous experience of working within a similar environment will be advantageous. Applicants must have an understanding of the current waiting list targets set by the Welsh Assembly Government and your responsibility in helping to achieve them.

This is an excellent opportunity for the successful candidate to develop themselves in a friendly, busy and challenging community mental health team.

Main duties of the job

To provide an efficient and effective reception and perform to a high standard the clerical duties associated with the co-ordination of outpatient clinics for members of the team. To oversee all aspects of the preparation and delivery of the clinic. To deal with people who have mental health problems with patience and understanding.

This post requires a person who is both reliable and efficient with proven organisational and communication skills. The post holder must ensure confidentiality and discretion in all work related areas at all time.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 15,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services.

Our mission is "Caring for People, Keeping People Well",and our vision is that every person's chance of leading a healthy life should be equal. As an organisation we are unashamedly ambitious for our population's health, rising to the challenges of today and tomorrow through our 10-year strategy, Shaping our Future Wellbeing. We are contributing to a healthier Wales with great emphasis placed on innovation and improvement, learning from around the world and leading the way in clinical research. Partnership working is strong at Cardiff and Vale, and we work closely with our staff and our community.

Cardiff, the thriving Welsh capital, is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.