Job summary
The Cardiothoracic Directorate is a busy and growing service based at University Hospital of Wales and University Hospital Llandough.
We are looking for a capable and enthusiastic individual to work alongside our Cardiothoracic Lead Nurse Team . The applicant should have the essential requirements outlined in the personal specification , with excellent communication and organisational skills, ability to work with minimum supervision and the ability to prioritise their own workload. Excellent audio typing/typing skills is also an essential requirement for this role.
The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply
Main duties of the job
- To provide a high standard of administration support to the Cardiothoracic Nursing Team and wider cardiology clinical teams as and when required.
- Retrieval and filing of medical notes as required.
- Receiving and opening of mail and taking appropriate action
- To support the Cardiothoracic Nursing Team in providing a comprehensive service to the consultants and clinical teams.
- To provide cross-cover across the cardiology department as and when required
- Photocopying and scanning as required
- Answering the telephone and liaising with the Cardiothoracic Nursing Team to resolve patient queries efficiently and effectively
- Maintaining accurate filing systems
- Liaising with medical records as and when needed.
- Liaising with other departments both internal and external to the Health Board
- Assisting with any other administration duties as required
- Support with data collection
About us
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 15,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focused on the health and care needs of our local population whilst working with our partners to develop regional services.
Our mission is"Caring for People, Keeping People Well",and ourvision is that every person's chance of leading a healthy life should be equal. As an organisation we are unashamedly ambitious for our population's health, rising to the challenges of today and tomorrow through our 10-year strategy, Shaping our Future Wellbeing. We are contributing to a healthier Wales with great emphasis placed on innovation and improvement, learning from around the world and leading the way in clinical research. Partnership working is strong at Cardiff and Vale, and we work closely with our staff and our community.
Cardiff, the thriving Welsh capital, is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Qualifications
Essential
- GCSE's or Equivalent Good literacy and numeracy skills
Desirable
- NVQ Level 2 or equivalent European Computer Driving License (ECDL) or equivalent
Experience
Essential
- Previous experience of using software packages such as Microsoft Office i.e. Word, Excel, PowerPoint, Outlook
- Experience of Data Inputting and Retrieval
Desirable
- Previous experience in community sector, social care or NHS
- Previous experience of telephone based communication
Skills
Essential
- Effective communication skills both written and verbal
- Demonstrates ability to undertake a wide range of basic administrative tasks
- Ability to work autonomously and as part of a team
- Proactive approach
- Ability to problem solve and prioritise
- Willingness to further develop IT and clerical skills and knowledge
- Ability to attend training away from the workplace
- Able to work on own initiative
Desirable
- Ability to contribute to the continuous improvement of systems and processes
SPECIAL KNOWLEDGE
Essential
- Customer care skill & knowledge
Desirable
PERSONAL QUALITIES
Essential
- Approachable
- Ability to work under pressure
- Ability to work under own initiative
OTHER
Essential
- Ability to travel across sites
Person Specification
Qualifications
Essential
- GCSE's or Equivalent Good literacy and numeracy skills
Desirable
- NVQ Level 2 or equivalent European Computer Driving License (ECDL) or equivalent
Experience
Essential
- Previous experience of using software packages such as Microsoft Office i.e. Word, Excel, PowerPoint, Outlook
- Experience of Data Inputting and Retrieval
Desirable
- Previous experience in community sector, social care or NHS
- Previous experience of telephone based communication
Skills
Essential
- Effective communication skills both written and verbal
- Demonstrates ability to undertake a wide range of basic administrative tasks
- Ability to work autonomously and as part of a team
- Proactive approach
- Ability to problem solve and prioritise
- Willingness to further develop IT and clerical skills and knowledge
- Ability to attend training away from the workplace
- Able to work on own initiative
Desirable
- Ability to contribute to the continuous improvement of systems and processes
SPECIAL KNOWLEDGE
Essential
- Customer care skill & knowledge
Desirable
PERSONAL QUALITIES
Essential
- Approachable
- Ability to work under pressure
- Ability to work under own initiative
OTHER
Essential
- Ability to travel across sites
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
