Job summary
To carry out illustration and graphic techniques to the highest professional standards, using the Adobe Creative Cloud software to produce illustrations, social media graphics, animations, 3D artwork, and graphic design materials for patient education, staff and public information. Ensure that all material is produced to a high quality whilst meeting time and budgetary constraints.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
See Job Description and Person Specification for this role.
Communication and relationshipsWork with clients to solve complex design problems by communicating the potential issues that may arise and work to resolve these. Understand that different audiences have different needs and ensure that work is appropriate to a given audience.Produce design solutions in a timely manner, in a busy environment, often with conflicting priorities.Advise clients on the best methods to meet their graphic design needs to give both a high- quality finished product and be the best use of resources. This includes choosing from multiple options in order to select the best one for solving a complex design problem.Liaise with internal and external printers in order to complete print jobs in a timely manner. Discuss timescales with clients for their work in advance. This can also involve discussing specialist print finishes and prices. Communicating by email, virtually, by phone or face-to-face.Use tact and diplomacy when clients make unachievable requests or requests for unrealistic deadlines. Persuasion skills are needed in order for the client to accept an alternative method and negotiate a more realistic and achievable deadline. Work with the client in order to come to an agreeable solution.Give advice and support to more junior staff, new staff and work experience candidates, in the procedures of the department and graphic design software.
About us
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 15,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services.
Our mission is "Caring for People, Keeping People Well",and our vision is that every person's chance of leading a healthy life should be equal. As an organisation we are unashamedly ambitious for our population's health, rising to the challenges of today and tomorrow through our 10-year strategy, Shaping our Future Wellbeing. We are contributing to a healthier Wales with great emphasis placed on innovation and improvement, learning from around the world and leading the way in clinical research. Partnership working is strong at Cardiff and Vale, and we work closely with our staff and our community.
Cardiff, the thriving Welsh capital, is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.
Job description
Job responsibilities
Communication and relationshipsWork with clients to solve complex design problems by communicating the potential issues that may arise and work to resolve these. Understand that different audiences have different needs and ensure that work is appropriate to a given audience.Produce design solutions in a timely manner, in a busy environment, often with conflicting priorities.Advise clients on the best methods to meet their graphic design needs to give both a high- quality finished product and be the best use of resources. This includes choosing from multiple options in order to select the best one for solving a complex design problem.Liaise with internal and external printers in order to complete print jobs in a timely manner. Discuss timescales with clients for their work in advance. This can also involve discussing specialist print finishes and prices. Communicating by email, virtually, by phone or face-to-face.Use tact and diplomacy when clients make unachievable requests or requests for unrealistic deadlines. Persuasion skills are needed in order for the client to accept an alternative method and negotiate a more realistic and achievable deadline. Work with the client in order to come to an agreeable solution.Explain to clients that the Welsh Language Act makes it a legal requirement for patient communication to be in both Welsh and English.Give advice and support to more junior staff, new staff and work experience candidates, in the procedures of the department and graphic design software.Communicate with the section when presenting work at critique sessions and assist in the presentations to work experience groups that visit the department.
Knowledge, training and experienceUnderstanding how to use the design software and be able to setup files for the applicable use e.g. print vs web. This involves using the software in a way as to ensure that an appropriate design solution is reached.Time management skills are needed in order to prioritise tasks effectively.An understanding of, but not limited to; Copyright, Data Protection & GDPR, Welsh Language Act, NHS Identity Guidelines, in order to mitigate any potential issues.Completing job sheets and time sheets. Updating records accurately with job information to allow jobs to be tracked quickly and easily.Knowledge of current trends in the profession. This is important so as to keep abreast of new software and design skills that are needed.
Analytical and judgmental skillsMake judgments on the most appropriate design solution to ensure it is of high quality and the best use of resources.Interpret the client's requirements and produce a design solution by choosing from a range of options utilising multiple different technologies to complete the job.Make judgments on what can be completed in a given time, in order to ensure there is enough time to complete the work to a high standard.Prioritise the jobs into deadline order, ensuring all jobs meet the agreed deadline. This also involves fault finding and trouble-shooting if there are technological issues or skill limitations.Flexible attitude to be able to work on another designer's project due to workload or absence.
Planning and organisationOrganise own time, arranging workload to meet all the deadlines. Communicate with the client from start to finish, discussing the job, ensuring an understanding of the brief, designing the solution and managing the time to meet the agreed deadline.When needed, communicate with clients to arrange a meeting to discuss what they need. This may be one other person or a group of people. This involves discussing what is needed, anything that needs to be organised prior to starting and agreeing a deadline.Communicate with outside printers to discuss what is needed from a print job and resolve any problems with jobs. Sometimes colours may not output as intended, so this requires knowledge to use the correct colour and Pantone reference and correctly use RGB or CMYK setup as appropriate.On occasion there may be a need to help more junior staff organise their time when they have conflicting priorities in the absence of more senior staff.
Physical skillsCreating artwork using keyboard and mouse. Accurate keyboard skills are required for using the design software. This ensures that the software keyboard shortcuts can be used correctly to avoid inaccuracies. The job requires high-level hand/eye coordination to use the software accurately.Use of computers and specialist software. The job requires high-level hand/eye coordination to use the software accurately.May involve needing to collect print orders from visiting suppliers or as requested by the Head of Graphics and Print from the Print Unit.Undertake first line maintenance and troubleshooting of computer equipment.
Policy and service developmentComment on policies within the graphics section where efficiency or quality can be improved and participate in the amendment of policies within the graphic section e.g. if there is changes to workflow.
Human resourcesAssist in communicating with junior staff and work experience candidates when necessary. Explain job role is and can show examples of work on screen.Occasional supervision of work experience personnel if they are undertaking a set task in order to ensure they are supported when in the department. Provide feedback to help with their development.
Information resourcesCompleting job sheets and time sheets. Updating records accurately with job information to allow jobs to be tracked quickly and easily.Responsible for saving work regularly and backing up work to the external hard drives and server space.Send digital files to the print unit and external print agencies for printing, ensuring they have been correctly setup.Ensure that all material is produced to a high quality whilst meeting time and budgetary constraints.
Mental effectInterpret the clients brief and advise on most efficient/ cost-effective methods of production and legal policies which may affect the job. Sometimes what the client needs is not achievable within the requested budget or deadline. In this case, work with the client to explain these issues and offer agreeable solutions.Respond to clients queries either by phone, email or at the reception desk, this may include frequent interruptions and ability to work with unpredictable work pattern and fluid deadlines.Ensuring artwork is set up correctly for print and all information is accurate. This is important as incorrect setup can result in problems with printing, meaning that the output will not look as anticipated.Organise deadlines with suppliers to ensure work is completed on time.
Emotional effortPotentially having to explain to clients that their work has been delayed, or there has been a printing issue/delay.Dealing with IT issues when there is a tight deadline to be met.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
Communication and relationshipsWork with clients to solve complex design problems by communicating the potential issues that may arise and work to resolve these. Understand that different audiences have different needs and ensure that work is appropriate to a given audience.Produce design solutions in a timely manner, in a busy environment, often with conflicting priorities.Advise clients on the best methods to meet their graphic design needs to give both a high- quality finished product and be the best use of resources. This includes choosing from multiple options in order to select the best one for solving a complex design problem.Liaise with internal and external printers in order to complete print jobs in a timely manner. Discuss timescales with clients for their work in advance. This can also involve discussing specialist print finishes and prices. Communicating by email, virtually, by phone or face-to-face.Use tact and diplomacy when clients make unachievable requests or requests for unrealistic deadlines. Persuasion skills are needed in order for the client to accept an alternative method and negotiate a more realistic and achievable deadline. Work with the client in order to come to an agreeable solution.Explain to clients that the Welsh Language Act makes it a legal requirement for patient communication to be in both Welsh and English.Give advice and support to more junior staff, new staff and work experience candidates, in the procedures of the department and graphic design software.Communicate with the section when presenting work at critique sessions and assist in the presentations to work experience groups that visit the department.
Knowledge, training and experienceUnderstanding how to use the design software and be able to setup files for the applicable use e.g. print vs web. This involves using the software in a way as to ensure that an appropriate design solution is reached.Time management skills are needed in order to prioritise tasks effectively.An understanding of, but not limited to; Copyright, Data Protection & GDPR, Welsh Language Act, NHS Identity Guidelines, in order to mitigate any potential issues.Completing job sheets and time sheets. Updating records accurately with job information to allow jobs to be tracked quickly and easily.Knowledge of current trends in the profession. This is important so as to keep abreast of new software and design skills that are needed.
Analytical and judgmental skillsMake judgments on the most appropriate design solution to ensure it is of high quality and the best use of resources.Interpret the client's requirements and produce a design solution by choosing from a range of options utilising multiple different technologies to complete the job.Make judgments on what can be completed in a given time, in order to ensure there is enough time to complete the work to a high standard.Prioritise the jobs into deadline order, ensuring all jobs meet the agreed deadline. This also involves fault finding and trouble-shooting if there are technological issues or skill limitations.Flexible attitude to be able to work on another designer's project due to workload or absence.
Planning and organisationOrganise own time, arranging workload to meet all the deadlines. Communicate with the client from start to finish, discussing the job, ensuring an understanding of the brief, designing the solution and managing the time to meet the agreed deadline.When needed, communicate with clients to arrange a meeting to discuss what they need. This may be one other person or a group of people. This involves discussing what is needed, anything that needs to be organised prior to starting and agreeing a deadline.Communicate with outside printers to discuss what is needed from a print job and resolve any problems with jobs. Sometimes colours may not output as intended, so this requires knowledge to use the correct colour and Pantone reference and correctly use RGB or CMYK setup as appropriate.On occasion there may be a need to help more junior staff organise their time when they have conflicting priorities in the absence of more senior staff.
Physical skillsCreating artwork using keyboard and mouse. Accurate keyboard skills are required for using the design software. This ensures that the software keyboard shortcuts can be used correctly to avoid inaccuracies. The job requires high-level hand/eye coordination to use the software accurately.Use of computers and specialist software. The job requires high-level hand/eye coordination to use the software accurately.May involve needing to collect print orders from visiting suppliers or as requested by the Head of Graphics and Print from the Print Unit.Undertake first line maintenance and troubleshooting of computer equipment.
Policy and service developmentComment on policies within the graphics section where efficiency or quality can be improved and participate in the amendment of policies within the graphic section e.g. if there is changes to workflow.
Human resourcesAssist in communicating with junior staff and work experience candidates when necessary. Explain job role is and can show examples of work on screen.Occasional supervision of work experience personnel if they are undertaking a set task in order to ensure they are supported when in the department. Provide feedback to help with their development.
Information resourcesCompleting job sheets and time sheets. Updating records accurately with job information to allow jobs to be tracked quickly and easily.Responsible for saving work regularly and backing up work to the external hard drives and server space.Send digital files to the print unit and external print agencies for printing, ensuring they have been correctly setup.Ensure that all material is produced to a high quality whilst meeting time and budgetary constraints.
Mental effectInterpret the clients brief and advise on most efficient/ cost-effective methods of production and legal policies which may affect the job. Sometimes what the client needs is not achievable within the requested budget or deadline. In this case, work with the client to explain these issues and offer agreeable solutions.Respond to clients queries either by phone, email or at the reception desk, this may include frequent interruptions and ability to work with unpredictable work pattern and fluid deadlines.Ensuring artwork is set up correctly for print and all information is accurate. This is important as incorrect setup can result in problems with printing, meaning that the output will not look as anticipated.Organise deadlines with suppliers to ensure work is completed on time.
Emotional effortPotentially having to explain to clients that their work has been delayed, or there has been a printing issue/delay.Dealing with IT issues when there is a tight deadline to be met.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
Essential
- Possess a 1st degree in graphic design or equivalent experience
Desirable
- Post graduate qualification in a relevant discipline
Experience
Essential
- Demonstrate post qualification experience as a practicing graphic designer
Desirable
- Experience of liaising and negotiating
Skills
Essential
- Demonstrate excellent design skills using mainly Adobe Photoshop, Adobe Illustrator, Adobe InDesign and Adobe After Effects. Demonstrate creativity in the interpretation of client briefs. Demonstrate excellent organisational skills. Demonstrate skills in web-based software and design. Demonstrate skills in animation and motion graphics.
Special Knowledge
Essential
- Demonstrate knowledge and understanding of current trends in graphic design. Demonstrate excellent knowledge of pre-press. Knowledge of appropriate legislation surrounding copyright and data protection.
Desirable
- Demonstrate knowledge of other specialties within the profession; video, photography, print. Demonstrate skills and understanding of the special requirements and conventions of communicating scientific, technical and medical information to both experts and patients. Basic understanding of computer coding.
Personal Qualities
Essential
- Demonstrate excellent communication. Show effective organisational abilities. Demonstrate ability to work under own initiative and as a member of a team.
Desirable
- Show a desire for personal development and further qualifications.
Other
Essential
- Willingness to be flexible with working hours if required.
Desirable
Person Specification
Qualifications
Essential
- Possess a 1st degree in graphic design or equivalent experience
Desirable
- Post graduate qualification in a relevant discipline
Experience
Essential
- Demonstrate post qualification experience as a practicing graphic designer
Desirable
- Experience of liaising and negotiating
Skills
Essential
- Demonstrate excellent design skills using mainly Adobe Photoshop, Adobe Illustrator, Adobe InDesign and Adobe After Effects. Demonstrate creativity in the interpretation of client briefs. Demonstrate excellent organisational skills. Demonstrate skills in web-based software and design. Demonstrate skills in animation and motion graphics.
Special Knowledge
Essential
- Demonstrate knowledge and understanding of current trends in graphic design. Demonstrate excellent knowledge of pre-press. Knowledge of appropriate legislation surrounding copyright and data protection.
Desirable
- Demonstrate knowledge of other specialties within the profession; video, photography, print. Demonstrate skills and understanding of the special requirements and conventions of communicating scientific, technical and medical information to both experts and patients. Basic understanding of computer coding.
Personal Qualities
Essential
- Demonstrate excellent communication. Show effective organisational abilities. Demonstrate ability to work under own initiative and as a member of a team.
Desirable
- Show a desire for personal development and further qualifications.
Other
Essential
- Willingness to be flexible with working hours if required.
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
