Service Improvement Manager

Job summary

Can you Contribute?

Your Role- 'an improvement leader who will support organisational system wide change'.

We have an exciting opportunity for a Service Improvement enthusiasttoapply for the post of Service Improvement Manager within the Improvement and Implementation team.

As a core part of the Improvement & Implementation team, Service Improvement Managers are at the heart of a group created to autonomously work on some of the manyimprovement projectsthat need to be deliveredin line with organisational priorities, activelychampion changeand support the development ofimprovement capabilitythroughtraining and mentoringindividuals and teams

Who You Are:To be successful in this role you have experience ofimplementing improvement and/or transformation projectswithin systems, a good knowledge of service improvement tools and techniques, and an appropriate educational background.Typically:

• Qualified to Degree level or demonstrable equivalent experience
• Competent, relevant experience
• Data handling skills, as well as developed MS Excel skills.
• Recognised training in Continuous Improvement e.g. Lean, Six Sigma, Model for Improvement at an appropriate level

Main duties of the job

The Improvement and Implementation Team is a multi-disciplinary team of clinicians, educators and operational managers with skills in both continuous quality improvement and project implementation. Our mission is tosupport everyone to improve and transform serviceswith the vision that'everyone can make it better'.The team develops improvement & implementation capability whilst supporting the delivery of several specific, complex, UHB system wide and service specific improvement and transformation programmes. These programmes contribute to the UHB achieving key elements of its transformational change vision aimed at reducing harm, waste and variation.

To meet our dynamic requirements, you would be working withprocess improvement methodologiesand projects,gathering and interpreting dataand working with multi disciplinary teams at all levels throughout the organisation.

JOB PURPOSE

To manage and drive the development and implementation of cross-organisation, complex, improvement programmes. These will include managing operational efficiency projects and, when appropriate, to support Clinical Board strategy development working closely with Clinical Board Teams and Clinicians.

The post holder will support capacity & capability building across the organisation through improvement skills training, one to one knowledge transfer & coaching.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 15,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services.

Our mission is "Caring for People, Keeping People Well",and our vision is that every person's chance of leading a healthy life should be equal. As an organisation we are unashamedly ambitious for our population's health, rising to the challenges of today and tomorrow through our 10-year strategy, Shaping our Future Wellbeing. We are contributing to a healthier Wales with great emphasis placed on innovation and improvement, learning from around the world and leading the way in clinical research. Partnership working is strong at Cardiff and Vale, and we work closely with our staff and our community.

Cardiff, the thriving Welsh capital, is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.