Support Clinic Coordinator

Job summary

The University Dental Hospital is looking for an enthusiastic, hard working and caring individual to join our reception team in Ysbyty Cwm Cynon in Mountain Ash to support the education of our undergraduate students. The post is a generic role and it will cover five days where the candidate will need to be flexible with the working hours within the week and when required will also be working at the University Dental Hospital in Cardiff.

Main duties of the job

The main duties of the post will be to arrange and cancel appointments for patients attending the dental clinics on our electronic dental record system, Salud. The post holder will also carryout a range of reception duties including scanning, answering telephones and taking queries.

Knowledge of using patient management systems would be an advantage but full training will be provided. Good IT skills will also be an advantage.

During quiet times the post holder maybe required to work in the University Dental Hospital supporting the student clinics.

About us

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 15,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services.

Our mission is"Caring for People, Keeping People Well",and ourvision is that every person's chance of leading a healthy life should be equal. As an organisation we are unashamedly ambitious for our population's health, rising to the challenges of today and tomorrow through our 10-year strategy, Shaping our Future Wellbeing. We are contributing to a healthier Wales with great emphasis placed on innovation and improvement, learning from around the world and leading the way in clinical research. Partnership working is strong at Cardiff and Vale, and we work closely with our staff and our community.

Cardiff, the thriving Welsh capital, is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline. Whether city life or rural living, Cardiffand the Vale offers the best of both worlds.