Job summary
An exciting opportunity has arisen for a Band 4 Medical Secretary to join the Chronic Pain team based at the University Hospital of Wales, Cardiff.
The post holder will provide a comprehensive secretarial service to our Chronic Pain Consultant Anaesthetists, Acute Pain Nurse and Junior Doctors in training. As an experienced Medical Secretary you will have excellent communication skills, interpersonal skills and the ability to work both on your own initiative and as part of a team.
We are searching for a Medical Secretary to share our values that include caring for the people we serve and the people we work work with, we trust one another, respect each other, take personal responsibility, treat people with kindness and we act with integrity. This is a great opportunity for you to be part of an exciting Directorate.
The successful applicant will demonstrate excellent communication skills and an ability to maintain sympathetic and professional conduct when dealing with vulnerable or anxious patients or relatives.
Main duties of the job
The successful candidate will provide a comprehensive medical secretarial support to the Chronic Pain Service.
Duties will include digital audio typing, word-processing, maintaining databases, organising Consultant diaries, co-ordinating meetings/conferences, placing requisition orders using the Oracle ordering system, answering the telephone, minute taking, filing, photocopying, scanning and typing of other correspondence relating to health professionals, patients, clients and carers.
The post holder will, at times, be the first point of contact for staff and service users.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 15,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services.
Our mission is"Caring for People, Keeping People Well",and ourvision is that every person's chance of leading a healthy life should be equal. As an organisation we are unashamedly ambitious for our population's health, rising to the challenges of today and tomorrow through our 10-year strategy, Shaping our Future Wellbeing. We are contributing to a healthier Wales with great emphasis placed on innovation and improvement, learning from around the world and leading the way in clinical research. Partnership working is strong at Cardiff and Vale, and we work closely with our staff and our community.
Cardiff, the thriving Welsh capital, is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline. Whether city life or rural living, Cardiffand the Vale offers the best of both worlds.
Job description
Job responsibilities
You will be able to find a full job description and Personal Specification attached within the supporting documents.
Job description
Job responsibilities
You will be able to find a full job description and Personal Specification attached within the supporting documents.
Person Specification
Qualifications
Essential
- Good standard of general education and English grammar
- NVQ 3 or equivalent experience
- AMSPAR Diploma or equivalent experience
Experience
Essential
- Significant medical secretary experience
- Knowledge of a wide range of secretarial procedures with a good working knowledge of Microsoft Office
- Wide understanding of medical terminology
- Good understanding of need for accurate data capture and reporting
Desirable
- Experience of working in the NHS
- Knowledge of the Patient Management System (PMS), UHB Intranet, Email, Results Reporting
Skills
Essential
- Excellent organisational skills
- Able to function efficiently under pressure and meet deadlines
- Able to concentrate for prolonged periods of time on detailed information
- Excellent written and oral communication skills
- Ability to prioritise workload
Desirable
- Pleasant and sympathetic manner
Personal Qualities
Essential
- Able to work unsupervised and use own initiative, often required to act independently
- Self-motivated with ability to manage own workload
- Conscientious with good attention to detail
- Good interpersonal skills
- Committed to providing a quality service
Desirable
- Flexible regarding role and working hours
- Tactful and diplomatic
Person Specification
Qualifications
Essential
- Good standard of general education and English grammar
- NVQ 3 or equivalent experience
- AMSPAR Diploma or equivalent experience
Experience
Essential
- Significant medical secretary experience
- Knowledge of a wide range of secretarial procedures with a good working knowledge of Microsoft Office
- Wide understanding of medical terminology
- Good understanding of need for accurate data capture and reporting
Desirable
- Experience of working in the NHS
- Knowledge of the Patient Management System (PMS), UHB Intranet, Email, Results Reporting
Skills
Essential
- Excellent organisational skills
- Able to function efficiently under pressure and meet deadlines
- Able to concentrate for prolonged periods of time on detailed information
- Excellent written and oral communication skills
- Ability to prioritise workload
Desirable
- Pleasant and sympathetic manner
Personal Qualities
Essential
- Able to work unsupervised and use own initiative, often required to act independently
- Self-motivated with ability to manage own workload
- Conscientious with good attention to detail
- Good interpersonal skills
- Committed to providing a quality service
Desirable
- Flexible regarding role and working hours
- Tactful and diplomatic
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
