Job summary
The Professional Support and Wellbeing Service (PSW) is dedicated to helping doctors fulfil their career potential and meet their training needs and expectations.
The PSW aim to support educators to identify early warning signs amongst their trainees, develop understanding of resilience and well-being amongst both trainees and educators, increase educator awareness of concerns amongst trainees and improve understanding of when and where to escalate these concerns. It is recognised that there are times when trainees would benefit from increased and specialist support, beyond that which their clinical and educational supervisor can provide.
The PSW is able to provide this support for both trainees and their educators.
Main duties of the job
An exciting opportunity has arisen for the role of Clinical Case Manager within the PSW Clinical team. The successful candidate will work with a team of dedicated clinical and non-clinical staff within the PSW, including the Clinical Lead for the PSW.
Key responsibilities will include:
- meeting with trainees who have been triaged and allocated to them by the PSW team
- participating in strategic/operational PSW meetings
- promoting the PSW
About us
On 1 April 2023 Health Education England became part of the new NHS England. Our people are our most important asset; recruiting and retaining the best talent remains crucial to our success. We continue to recruit externally where we cannot fill vacancies internally. We hope you choose to join us but please be aware that some roles may be subject to change in the future. We want to attract and retain highly skilled people to enable us to work with our partners to plan, recruit, educate and train the health workforce. Please note, some supporting documentation attached to this vacancy refers to the legacy organisation, previously known as Health Education England, now NHS England. Work is continuing to harmonise the new NHS England recruitment service and any reference to Health Education England will be updated in due course. More information about the transition to the new NHS England is available here.
Job description
Job responsibilities
This role will be an integral member of the PSW. The post holder will need to demonstrate:
- knowledge and experience of working with doctors/dentists in training who have differing needs
- ability to sensitively manage complexity and uncertainty
- excellent communication and interpersonal skills and;
- demonstrate the values of the NHS constitution in all avenues of their work.
The post holder will be expected to commit to 1 PA on average per week.
This is a varied role that provides the opportunity to work closely with senior educators and the administration team at HEE.
You can find further details about the job, organisational structure, recruitment profile, expected outcomes and benefits information in the attached job description and other supporting documents.
If you like what you have read and think you have the skills and experience, we need then don't delay, apply today! We get lots of applications for our roles and so we sometimes have to close our posts early. Don't miss out!
SecondmentsApplicants from within the NHS will be offered on a secondment basis only,agreement should be obtained from their employer prior to submitting the application
Job description
Job responsibilities
This role will be an integral member of the PSW. The post holder will need to demonstrate:
- knowledge and experience of working with doctors/dentists in training who have differing needs
- ability to sensitively manage complexity and uncertainty
- excellent communication and interpersonal skills and;
- demonstrate the values of the NHS constitution in all avenues of their work.
The post holder will be expected to commit to 1 PA on average per week.
This is a varied role that provides the opportunity to work closely with senior educators and the administration team at HEE.
You can find further details about the job, organisational structure, recruitment profile, expected outcomes and benefits information in the attached job description and other supporting documents.
If you like what you have read and think you have the skills and experience, we need then don't delay, apply today! We get lots of applications for our roles and so we sometimes have to close our posts early. Don't miss out!
SecondmentsApplicants from within the NHS will be offered on a secondment basis only,agreement should be obtained from their employer prior to submitting the application
Person Specification
Skills and Abilities
Essential
- Demonstrable leadership skills
- Excellent communication, counselling & liaison skills - readiness to listen and empathise
- Excellent organisational and time management skills
Desirable
- Ability to rapidly establish working relationships within a multi-disciplinary teams
Qualifications and Training
Essential
- Primary clinical healthcare qualification
- Membership/Fellowship of a Royal College, Faculty, professional association and/or regulatory body
Desirable
- Educational Qualification (such as a PG Certificate, Diploma or masters in Medical Education)
Experience and Knowledge
Essential
- Experience working with learners or doctors/dentists in training in an educational context and awareness of dealing with trainees who are failing to progress or otherwise require additional support
- Understanding of developments involving relevant Royal Colleges/Faculties/professional bodies, related NHS organisations and regulatory bodies
- Have up to date knowledge of the challenges facing doctors/dentists in training both inside work and outside within the East of England (acknowledging that every trainee is different)
- Active involvement in and up to date with own appraisal process
- An awareness of the PSW and what we do to support trainees
Desirable
- Previous or current appointment as a leader in healthcare education or senior educational role in the relevant college or specialty school
- Understanding of current health, social care and education policy
Person Specification
Skills and Abilities
Essential
- Demonstrable leadership skills
- Excellent communication, counselling & liaison skills - readiness to listen and empathise
- Excellent organisational and time management skills
Desirable
- Ability to rapidly establish working relationships within a multi-disciplinary teams
Qualifications and Training
Essential
- Primary clinical healthcare qualification
- Membership/Fellowship of a Royal College, Faculty, professional association and/or regulatory body
Desirable
- Educational Qualification (such as a PG Certificate, Diploma or masters in Medical Education)
Experience and Knowledge
Essential
- Experience working with learners or doctors/dentists in training in an educational context and awareness of dealing with trainees who are failing to progress or otherwise require additional support
- Understanding of developments involving relevant Royal Colleges/Faculties/professional bodies, related NHS organisations and regulatory bodies
- Have up to date knowledge of the challenges facing doctors/dentists in training both inside work and outside within the East of England (acknowledging that every trainee is different)
- Active involvement in and up to date with own appraisal process
- An awareness of the PSW and what we do to support trainees
Desirable
- Previous or current appointment as a leader in healthcare education or senior educational role in the relevant college or specialty school
- Understanding of current health, social care and education policy
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
