NHS Business Services Authority

Finance Assistant

The closing date is 12 August 2025

Job summary

If you have good communication skills, like numbers, and are interested in a role that can make a difference, the NHS Business Services Authority (NHSBSA) have the opportunity for you!

You will need to be able to analyse financial information, like detail, and be a team player. As part of the Financial Operations team, you will provide key support in delivering the objectives of the team. You will deliver a high-quality customer service and support in providing a range of financial and reporting services for the department and our stakeholders. You will need to be supportive, driven and always looking for ways to improve our performance!

What do we offer? o 27 days leave (increasing with length of service) plus 8 bank holidays o Flexible working (we are happy to discuss options such as compressed hours) o Flexi time o Hybrid working model (we are currently working largely remotely) o Career development o Active wellbeing and inclusion networks o Excellent pension o NHS Car lease scheme o Access to a wide range of benefits and high street discounts!

Main duties of the job

We are looking for people who can provide key financial support in delivering the key objectives of the team through data input and transfer, data interrogation and analysis and collation of financial information from multiple systems. Experience of communicating effectively with customers and stakeholders is key to the role.

Experience in a finance department
Experience of financial processing systems
Ability to communicate/build good working relationships across the business.
Experience of handling customer telephone calls
Numerate; ability to analyse financial information.
Organised, work within monthly and quarterly deadlines.
Able to work on own initiative, requiring minimal supervision.
Ability to use independent judgement and exercise decision making on a day to day basis.
Experience of prioritising workload
Experience of working to strict deadlines
Keen eye for detail - identifying and resolving errors

About us

Here at the NHS Business Services Authority (NHSBSA), what we do matters.We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives.We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow.As one of the UK's Best Big Companies to work for, we're connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work.We're committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more.Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most!Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you.We are people connected to care.

Date posted

29 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Full-time

Reference number

914-BSA7339929

Job locations

Hesketh House

200 220 Broadway

Fleetwood

FY7 8LG

Job description

Job responsibilities

The holder of this post will work within the NHS Business Services Authoritys (NHSBSA) Pensions Operational Finance Section providing keyfinancial support in delivering the objectives of the team, and ensuring robust financial reporting and reconciliation processes are developed andmaintained. This will require data input and transfer, data interrogation and analysis, collation of financial information from a range of systems andproduction of reports.

The post holder will be required to deliver high quality customer service; including communicating effectively with customers and stakeholders.The post holder will ensure the accuracy and timeliness of the output, working within agreed timetables, using independent judgement wherenecessary, and exercise decision-making on a day to day basis.

In this role, you are accountable for:1. Assisting the Senior Finance Officers and Finance Officers in delivering the core accounting activities across Pensions Financial Operationsutilising the Authoritys finance system and its associated reporting tools.

2. Assisting in performing a range of financial reconciliations against control accounts and employer customer accounts.

3. Ensure all income and expenditure is accurately recorded, reconciled and authorised on a month by month basis.

4. Producing sales ledger invoices and credit notes by undertaking data uploads or manual keying of information accurately and in line with KPItimescales. Ensure that the agreed process and policy guidelines are followed in relation to invoice type.

5. Updating and maintaining customer account details within a range of systems, ensuring information in relation to the account is accuratelyrecorded and a clear audit trail is maintained.

6. Delivering continuous improvement to the business processes by utilising financial and IT skills from the reporting capabilities andfunctionality of Integra and Compendia, thus contributing to service improvement through networking and building effective workingrelationships with customers, both internal and external.

7. Encouraging a culture of continuous improvements by ensuring that procedures are constantly reviewed, developed and maintained andadhered to and ensures that suggestions for improvement are submitted in accordance with best practice, policies and procedures.

8. Investigate and resolve complex enquiries providing assistance and help as required to other team members.

9. Liaison with internal and external auditors regarding interim/annual account queries.

10. Effectively communicate with internal and external customers resolving technical and escalated queries by telephone, email andcorrespondence.

11. To participate in business wide projects, contributing to service developments and growth.

12. Develop knowledge and understanding of NHS Pension Scheme Regulations, HMT guidance relevant business/work plans.

13. Maintain and be accountable for safe working environment in accordance with NHSBSA Health and Safety policy.

14. Ensure procedures are developed, maintained and adhered to.

15. Be accountable for their own personal development needs in order to be fully equipped to meet future management and organisation needs.Actively seek development opportunities.