Job summary
Do you have extensive experience in managing complex, high budget national projects and a keen interest in supporting essential NHS services?
We have an exciting opportunity for a confident and resilient individual to join us as Major Projects Manager to support the national delivery of the Future NHS Workforce Solution (FWS).
If you're looking for an opportunity to make a real impact across the NHS at this exciting time of transition, then this could be the role for you! In this high-impact role as Major Project Manager, you'll take ownership of the project developing this transformed service. Sitting within the Portfolio Management Directorate, you will work as part of the established programme team.
This role would suit a passionate, visible and inclusive leader to manage all elements of delivery and strategic supplier relationships. Success in this role will require you to operate with high levels of independence and with little management oversight.
What do we offer?
o 27 days leave (increasing with length of service) plus 8 bank holidays
o Flexible working (we are happy to discuss options such as compressed hours)
o Hybrid working model (we are currently working largely remotely)
o Career development
o Active wellbeing and inclusion networks
o Excellent pension
o NHS Car lease scheme
o Access to a wide range of benefits and high street discounts!
Main duties of the job
The main responsibilities of the role include:
Working to the direction of the Project Executive, provide the day to day leadership and management of the project and project team.
Identify and manage stakeholder relationships across the programme team and across wider internal and external stakeholder groups. Establish robust mechanisms to manage external supplier relationships to ensure successful delivery.
Enable effective governance and decision making across the project, which integrates into agreed programme structures and tolerance. Provide reporting inputs to brief internal and external stakeholders on project progress. This programme is included on the Government Major Project Portfolio (GMPP).
The location of this role is flexible however there will be a requirement for frequent national travel due to supplier engagement, which may include some overnight stays.
About us
Here at the NHS Business Services Authority (NHSBSA), what we do matters.We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives.We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow.As one of the UK's Best Big Companies to work for, we're connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work.We're committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more.Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most!Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you.We are people connected to care.
Job description
Job responsibilities
In this role, you are accountable for:
1. Delivery Create and lead the project, in partnership with the nominated project sponsor/executive to deliver the agreed outcomes within time, cost and quality constraints.
2. Project Management Day to day direction, leadership and management of the project and the project team. Provide effective project leadership and management controls. . Design the project structure and organisation appropriate to stage. Set appropriate delivery methodologies. Manage effective transition between project phases and through to operational service delivery.
3. Business Case Co-ordinate the development and approval of five part Outline and Full Business Cases, contributing to their production particularly the strategic and management cases with respect to project governance, cost and resource estimates, risks, issues and dependencies and high level project plans.
4. Budget Develop and seek all necessary internal and external approvals for the budget, tracing actual and forecasting future spend and seeking any necessary changes to the budget and/or the spend profile.
5. Resources Identify skill requirements; and deploy and develop resources. Manage medium to large virtual project team, comprising multidisciplinary skills and including 3rd party resources engaged with projects.
6. Benefits Realisation ensure the project is set up to allow and support the business in achieving the agreed Business Case benefits and outcomes. Ensure an appropriate Benefits Realisation Strategy is in place, monitor progress towards these during the project and thereafter ensure there is a long-term benefits realisation plan owned and managed by the business.
7. Stakeholder Management Identify and manage stakeholder relationships and need for senior level support. Manage internal and external relationships including those needed for both spend control and for other forms of project assurance and those with 3rd party suppliers involved in project delivery as appropriate.
8. Contract and Supplier Management for projects involving 3rd party suppliers to implement effective governance working with the NHSBSA commercial team on contractual matters and leading on joint project planning and delivery with all suppliers (internal and external) to ensure end to end project delivery.
9. Risks & Issues Identify and monitor project risks and issues. Develop mitigating actions and escalate as appropriate. Identify and work with related projects to manage interdependencies.
10. Governance Support effective governance and decision making. Provide reporting and engage in mechanisms that hold you, as Major Projects Manager, to account for delivery.
11. Assurance Engage with gateway assurance reviews and support action on recommendations. Organise assurance processes such as gateway reviews, as required.
12. Change Management Ensure effective Change Management processes are in place to agree and document changes to deliverables as agreed with stakeholders.
13. Guidance & Support Provide support, guidance and coaching for the project team. Show commitment to personal development. Promote effective individual and team performance.
14. Project Performance & Controls Cascade vision and translate into delivery objectives for the team. Develop and maintain Project Plan. Identify and set appropriate Project Controls. Manage performance and report progress to sponsors.
Job description
Job responsibilities
In this role, you are accountable for:
1. Delivery Create and lead the project, in partnership with the nominated project sponsor/executive to deliver the agreed outcomes within time, cost and quality constraints.
2. Project Management Day to day direction, leadership and management of the project and the project team. Provide effective project leadership and management controls. . Design the project structure and organisation appropriate to stage. Set appropriate delivery methodologies. Manage effective transition between project phases and through to operational service delivery.
3. Business Case Co-ordinate the development and approval of five part Outline and Full Business Cases, contributing to their production particularly the strategic and management cases with respect to project governance, cost and resource estimates, risks, issues and dependencies and high level project plans.
4. Budget Develop and seek all necessary internal and external approvals for the budget, tracing actual and forecasting future spend and seeking any necessary changes to the budget and/or the spend profile.
5. Resources Identify skill requirements; and deploy and develop resources. Manage medium to large virtual project team, comprising multidisciplinary skills and including 3rd party resources engaged with projects.
6. Benefits Realisation ensure the project is set up to allow and support the business in achieving the agreed Business Case benefits and outcomes. Ensure an appropriate Benefits Realisation Strategy is in place, monitor progress towards these during the project and thereafter ensure there is a long-term benefits realisation plan owned and managed by the business.
7. Stakeholder Management Identify and manage stakeholder relationships and need for senior level support. Manage internal and external relationships including those needed for both spend control and for other forms of project assurance and those with 3rd party suppliers involved in project delivery as appropriate.
8. Contract and Supplier Management for projects involving 3rd party suppliers to implement effective governance working with the NHSBSA commercial team on contractual matters and leading on joint project planning and delivery with all suppliers (internal and external) to ensure end to end project delivery.
9. Risks & Issues Identify and monitor project risks and issues. Develop mitigating actions and escalate as appropriate. Identify and work with related projects to manage interdependencies.
10. Governance Support effective governance and decision making. Provide reporting and engage in mechanisms that hold you, as Major Projects Manager, to account for delivery.
11. Assurance Engage with gateway assurance reviews and support action on recommendations. Organise assurance processes such as gateway reviews, as required.
12. Change Management Ensure effective Change Management processes are in place to agree and document changes to deliverables as agreed with stakeholders.
13. Guidance & Support Provide support, guidance and coaching for the project team. Show commitment to personal development. Promote effective individual and team performance.
14. Project Performance & Controls Cascade vision and translate into delivery objectives for the team. Develop and maintain Project Plan. Identify and set appropriate Project Controls. Manage performance and report progress to sponsors.
Person Specification
Personal Qualities, Knowledge and Skills
Essential
- Visible and inclusive leadership style, fostering collaboration and diversity of thinking and equality of opportunity, respecting differences
- Resilient and determined, with strong influencing and negotiation skills
- Excellent stakeholder management skills
- Always demonstrates professional practice, acting morally, legally and socially with sound ethics and actively challenging unacceptable behaviours in others
- Ability to build effective and trusting relationships with internal and external stakeholders
- Strategic thinker who can maintain the bigger picture perspective, as well as managing detail when necessary
- Proven problem solver, capable of identifying issues and challenges, developing options and building support for proposed solutions
- IT skills: MS Office 365 suite, MS Teams, MS Project, MS SharePoint etc.
- Ability to work well under pressure, with multiple tasks, innovatively in a fast-changing and ambiguous environment, effecting positive culture change.
- Excellent interpersonal skills, with the ability to develop rapport and effective relationships with a wide range of stakeholders, collaborating across boundaries with the ability to influence and challenge effectively at a senior level.
Desirable
- Coaching experience
- Change management experience
Experience
Essential
- Extensive personal experience in responsible role of Programme Manager or Project Manager/Director for projects of medium complexity
- Significant experience of managing project budgets with a high cost of change > £10m (Lifetime costs)
- Expert knowledge of planning and resource management in a project delivery environment.
- Working knowledge of business change and implementation, business case development and benefits management.
- Experience of managing multi-discipline teams
- Experience and knowledge of driving project delivery at pace within a challenging environment
- Project delivery track record of delivering projects leading to the realisation of large scale benefits
Desirable
- Experience of delivering more complex projects including up to major projects on the GMPP (Medium to High risk)
- Experience of HMT 5-case model for business cases
- Accredited and experienced Assurance Reviewer or Review Team Leader
Qualifications
Essential
- PRINCE2 Practitioner APM Chartered Project Professional (ChPP), or actively working towards
- Managing Successful Programmes MSP Practitioner
- APM Chartered Project Professional (ChPP), or actively working towards
Desirable
- Project Leadership Programme (PLP), or actively working towards
- APM Registered Project Professional
- Masters qualification in relevant discipline
Person Specification
Personal Qualities, Knowledge and Skills
Essential
- Visible and inclusive leadership style, fostering collaboration and diversity of thinking and equality of opportunity, respecting differences
- Resilient and determined, with strong influencing and negotiation skills
- Excellent stakeholder management skills
- Always demonstrates professional practice, acting morally, legally and socially with sound ethics and actively challenging unacceptable behaviours in others
- Ability to build effective and trusting relationships with internal and external stakeholders
- Strategic thinker who can maintain the bigger picture perspective, as well as managing detail when necessary
- Proven problem solver, capable of identifying issues and challenges, developing options and building support for proposed solutions
- IT skills: MS Office 365 suite, MS Teams, MS Project, MS SharePoint etc.
- Ability to work well under pressure, with multiple tasks, innovatively in a fast-changing and ambiguous environment, effecting positive culture change.
- Excellent interpersonal skills, with the ability to develop rapport and effective relationships with a wide range of stakeholders, collaborating across boundaries with the ability to influence and challenge effectively at a senior level.
Desirable
- Coaching experience
- Change management experience
Experience
Essential
- Extensive personal experience in responsible role of Programme Manager or Project Manager/Director for projects of medium complexity
- Significant experience of managing project budgets with a high cost of change > £10m (Lifetime costs)
- Expert knowledge of planning and resource management in a project delivery environment.
- Working knowledge of business change and implementation, business case development and benefits management.
- Experience of managing multi-discipline teams
- Experience and knowledge of driving project delivery at pace within a challenging environment
- Project delivery track record of delivering projects leading to the realisation of large scale benefits
Desirable
- Experience of delivering more complex projects including up to major projects on the GMPP (Medium to High risk)
- Experience of HMT 5-case model for business cases
- Accredited and experienced Assurance Reviewer or Review Team Leader
Qualifications
Essential
- PRINCE2 Practitioner APM Chartered Project Professional (ChPP), or actively working towards
- Managing Successful Programmes MSP Practitioner
- APM Chartered Project Professional (ChPP), or actively working towards
Desirable
- Project Leadership Programme (PLP), or actively working towards
- APM Registered Project Professional
- Masters qualification in relevant discipline
