Digital, Data & Technology Strategy Partner

Job description

Job responsibilities

Job Purpose

As Digital, Data & Technology (DDaT) Strategy Partner you will work as a member of a high-performing team utilising your expertise and experience to develop and implement a comprehensive DDaT Strategy, being guided by DDaT, health and organisation policies and ensuring the strategy supports the organisations business objectives; developing and implementing our NHSBSA Data Strategy you will work with a wide range of internal & external stakeholders to enable the organisation to become data driven.

As a DDaT professional, with experience of strategy development, business planning, stakeholder relationship management, and a passion for data you will work with senior colleagues across the directorate and wider organisation to plan, develop and monitor strategies, shaping and designing policies and governance processes where needed. You will also encourage a data driven culture and lead on strategic data activities.

Key Responsibilities

Strategy Development and Business Planning

1. The planning, development, and monitoring of Digital, Data & Technology strategies, that includes championing ways of working required to drive adoption of these across the NHSBSA, shaping and designing policies, processes and governance where needed, to ensure strategic objectives are achieved across a large, highly complex organisation.

2. Working collectively as part of the DDaT Strategy team and with relevant stakeholders to develop and maintain a fit for purpose DDaT Strategy and NHSBSA Data Strategy.

3. Being future focused, remaining abreast of strategic developments and best practices within the area of DDaT, providing senior leadership colleagues with advice regarding any opportunities for and/or impacts to our business strategy including on highly complex technical subjects.

4. Researching current and future DDaT trends, identifying opportunities and risks and developing and shaping plans to ensure the DDaT directorate and the wider organisation are prepared for the future.

5. Supporting and facilitating enterprise-wide business planning activities for the DDaT directorate including developing and refreshing our annual DDaT Business Plan covering the full Directorate budget (£millions).

6. Supporting and facilitating medium and long-term financial planning. Working with the DDaT Strategy Lead and other DDaT Strategy Partners to contribute to Business Planning for the DDaT Strategy team including agreeing objectives and contributing to budget planning on an annual basis.

7. Guided by organisation policies and frameworks, develop appropriate strategic measures, including financial measures, to monitor progress against our strategic goals and objectives

8. Collaborating with colleagues to implement strategic measures, ensuring that they are visible to relevant stakeholders

9. Contributing to and preparing proposals for change including producing necessary estimates and budgets, mandates, and business cases within the relevant departments. Producing cost benefit analysis to understand key cost drivers and benefits for these proposals.

10. Collaborate with senior leaders to identify opportunities for leveraging technology and data to enhance business performance.

11. Devising and delivering specialist training , awareness and engagement events related to understanding, designing, implementing and monitoring of strategies.

Strategic Data Enablement

12. Drives and encourages a data driven culture, collaboration, and partnership across the NHSBSA. Leads and influences colleagues across the business by embedding data and evidence in decision making.

13. Champion the use of data to drive strategic initiatives and operational improvements.

14. Developing & maintaining an inventory of strategic data artefacts, including highly complex data flows, data use cases and data products

15. Analysing a range of highly complex options to identify opportunities and initiatives to drive the organisation towards being data driven

16. Defining, leading and/or contributing to strategic data activities to deliver our NHSBSA Data Strategy, for example:

17. Devising and delivering a comprehensive data literacy training programme for the organisation

18. Working with data leaders across DHSC and other Arms Length Bodies to progress opportunities and/or remove blockers

19. Working with Policy Leads, DHSC and other Arms Length Bodies to ensure appropriate regulatory and governance documents are in place for data initiatives

20. Develop directorate strategic data plans to support being a data driven organisation. Understands the NHSBSAs and specific domain/directorates need for data, how it is used and be able to lead, influence and communicate opportunities and/or risks.

21. Working closely with the Data Governance Lead and team, to embed the NHSBSA Data Governance Framework to ensure data assets are managed by business areas and quality improvements are driven forward.

22. Delivering training and awareness events relating to data.

Stakeholder Engagement & Relationships

23. Develops key relationships with Directors, Heads of Service, Senior Managers, and DDaT Leaders as well as developing relationships with key stakeholders external to the NHSBSA.

24. Collaborating with Senior Managers, communities of practice, and the wider NHS, influencing where necessary, to gain access to resources and co-ordinate work to deliver best practice and projects.

25. Building active internal and external networks with the NHS, other Arms Length Bodies and wider organisations, to share working practices and build innovative ideas, with potential for future partnership working. Explore opportunities to work collaboratively with others, forging enduring peer relationships across the wider NHSBSA and beyond, including provision of expert guidance and / or leading challenging discussions and influencing to ensure successful outcomes.

26. Present and/or communicate highly complex and potentially emotive topics, including to large groups of stakeholders from varying backgrounds both internally and externally

27. Working closely with Strategy, Performance, Business Development & Growth colleagues to ensure DDaT strategies align to and support current business strategy and informs future strategic thinking at organisation level. Defining new DDaT policies and frameworks where necessary.

28. Analysing highly complex processes and through an approach of continual improvement, identify, evaluate, and implement new and innovative ways of working to achieve the right outcomes for the organisation.

29. Working closely with Data Architecture and wider Enterprise Architecture colleagues todevelop highly complex As-Is, To-Be blueprints and artefacts aligned to our DDaT and business strategies.

30. Building our employer brand by being an ambassador for the NHSBSA through networking, speaking at external events and partner relationships.

31. Communicate digital, data and technology strategies to stakeholders, including presenting to large groups and groups of senior leaders, ensuring alignment and buy-in.

32. Design and deliver ad hoc presentations, including to large groups, on a range of DDaT subjects as and when required by managers at all levels within the domain/directorate.

Person Specification

Personal Qualities, Knowledge and Skills

Essential

• Ability to lead and build effective and trusting business partnering relationships maintaining the highest standard of integrity
• Ability to work as a strategic partner with both internal and external stakeholders, including Senior Leaders
• Ability to lead and influence at all levels in the organisation and able to develop and build strong relationships with people of different business and technical backgrounds
• Able to use initiative, multitask and prioritise diverse workload and work to deadlines.
• Ability to lead and be accountable for decision making.
• Produces and develops relevant reports from which Senior Management can make confident decisions, influencing where appropriate
• Proven track record of being able to coach, lead and mentor colleagues
• Ability to analyse highly complex problems and develop solutions
• Analytical thinker with an eye for detail.
• Ability to break down highly complex problems and projects into manageable goals
• Ability to get to the heart of a problem and make sound and timely decisions to resolve and influence where appropriate
• Ability to analyse a range of highly complex options and make decisions based on the analysis
• Excellent written and verbal communication and presentation skills, including presenting to large groups
• Enthusiasm, motivation, and resourcefulness, with the initiative to recognise and act on problems and opportunities
• Ability to manage adversity and challenging situations
• Self-motivated and have an energetic approach

Desirable

• Matrix management experience in a cross-functional team environment and / or across a large organisation
• Enthusiasm, motivation, and resourcefulness, with the initiative to recognise and act on problems and opportunities
• Ability to manage adversity and challenging situations
• Self-motivated and have an energetic approach

Experience

Essential

• Experience of working in a large organisation, ideally within the NHS
• Understanding user/customer needs and requirements/journeys and improving customer experience
• Experience of developing use cases - and understanding required data flows
• Experience of using business analysis tools/techniques and creating business cases
• Relevant knowledge and experience of data governance approaches, practices, toolkits, and pitfalls in a large organisation
• Knowledge of data related government regulatory requirements and emerging trends and issues

Desirable

• Knowledge of NHSBSA Risk management and Information Security Frameworks.
• Knowledge of Enterprise Data Management concepts.
• Knowledge of GDPR and its implementation in the NHS/Public Sector
• Knowledge of Government Digital Service (GDS), Government Statistical Service (GSS), Digital, Data & Technology (DDaT) and relevant public sector services and bodies

Qualifications

Essential

• Degree level qualification or equivalent work experience plus specialist experience or equivalent demonstrable capability

Desirable

• Postgraduate level qualification in a relevant subject area (e.g. Business Administration/Strategy/Management/Leadership) or relevant equivalent experience
• Strategy development and / or strategic planning qualification
• Working towards a DDaT Professional qualification e.g. Certified Data Management Professional (DAMA)

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

NHS Business Services Authority

Address

Stella House

Goldcrest way, Newburn Riverside

Newcastle Upon Tyne

NE15 8NY

Employer's website

https://careers.nhsbsa.nhs.uk/ (Opens in a new tab)