Senior Business Analyst

NHS Business Services Authority

This job is now closed

Job summary

Are you an experienced Business Analyst?

Do you enjoy working in a fast-paced environment continually looking to evolve?

If this sounds like you, this may be the perfect opportunity for you!

Here at the NHS Business Services Authority (NHSBSA) we are incredibly proud of the work we do to support our NHS to be the best it can be. We're looking for passionate Senior Business Analysts who can support a wide range of exciting and transformational change activities across our services, to help us deliver benefits for our NHS.

As an NHS organisation, we are aligned to the Agenda for Change NHS Pay scale. This role is at Band 7, and the current full time starting salary is £43,742 (Pro rata for part time, depending on hours), with the opportunity for pay progression to £50,056 (Pro rata for part time, depending on hours) over 5 years, dependent upon successful performance reviews and achievement of objectives.

What do we offer?

27 days annual leave (increasing with length of service) plus 8 bank holidays (Pro rata for part time, depending on hours)

Flexible working (we are happy to discuss options such as compressed hours)

Hybrid working model

Career development

Active wellbeing and inclusion networks

NHS Car lease scheme

Excellent NHS Pension

Access to a wide range of benefits and high street discounts

Main duties of the job

You'll be responsible for providing structured analysis to inform business decisions. You should be collaborative and proactive, working on a wide variety of change initiatives using a range of skills and methodologies, working with stakeholders and/or multi-functional delivery teams to deliver change, maintain our core applications and deliver new services that support the health of millions of people.
You'll work with internal and external stakeholders to conduct full business analysis across the change lifecycle. Supporting the appraisal of options, risks, benefits, impacts and costs; defining requirements to meet the business changes; supporting the identification of continuous operational improvement opportunities.

Use a wide range of business analysis tools and techniques

Distil findings into an easy-to-consume format

Identify, establish, and maintain relationships with stakeholders at all levels, constructively challenging thinking whilst maintaining rapport

Work on complex strategic analysis, change delivery projects and continuous improvement initiatives

Work with stakeholders to ensure that the strategic, economic, commercial, financial and management perspectives of change are considered in line with governance and process controls

Produce specifications and define requirements to be delivered as part of formal and informal change initiatives

About us

At the NHS Business Services Authority (NHSBSA) we deliver a range of essential national services to NHS organisations and contractors, patients and the public.

You may already be using some of our services. Do you have a prescription pre-payment certificate? Perhaps you found this vacancy through NHS Jobs? We're behind these, and much more.

Being one of the UK's Best Big Companies to work for, our values are to be Collaborative, Adventurous, Reliable and Energetic. We CARE about what we do and support each other in achieving our objectives.

Our people are the heart of our organisation. We strive to ensure they feel trusted, valued and empowered. We're passionate about nurturing and developing people. When you join us, we want you to grow, and we offer many opportunities for you to do that.

We welcome applications from people of all backgrounds. With wellbeing and inclusion central to our ethos, our BAME, Disability and Neurodiversity, LGBTQ+, Armed Forces and Women's networks help our colleagues to be their authentic selves at work.

At the NHSBSA we value and respect the diversity of our colleagues and are committed to being a flexible employer. We are proud to offer flexible working opportunities. Whether you're interested in hybrid working, working from home, flexible hours or job sharing, apply today and we can discuss available options with you at the interview stage.

We are the NHS delivering for the NHS.

Date posted

15 April 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£43,742 to £50,056 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

914-BSA4542

Job locations

Stella House

Goldcrest Way

Newcastle upon Tyne

NE15 8NY

Job description

Job responsibilities

In this role, you are accountable for:

- Requirements gathering Drive the research and gathering of business requirements against those articulated for the project determining the need and value of performing the activity based on the context
- Process modelling Employ a range of tools and techniques to map As-Is and To-Be business processes
- Gap analysis Evaluate requirements against the present state (where we are) and the target state (where we want to be) identifying opportunities to develop successful business requirements needed to make the transition
- Impact analysis Analyse the potential consequences of a change and estimate what needs to be modified to accomplish that change and focus on scoping changes within the details of the overall project design identifying potential stakeholders
- Benefit analysis Evaluate the strengths and weaknesses of identified benefits and lead on identifying business-related actions that will assist with project delivery
- Stakeholder management and engagement Engage with business owners, business change lead sand users to ensure delivery of common purpose
- Facilitation Work with business owners and business users to identify needs
- System analysis Co-ordinate the work of systems analysis to ensure business needs are translated into solutions against identified time lines, and work with technical leads to ensure business needs are translated into the technical solutions
- Assurance and quality Apply recognised methodologies and audit test and quality gates
- Traceability Ensure the delivery of change is made against a fully auditable process
- Business improvement Co-ordinate the work with Business Improvement teams and the identification of BAU enhancements and their solutions to ensure that defined project benefits are delivered
- Business solution design Engage with policy and strategy to ensure business systems, workflows and processes contribute to target operating model
- Delivery products tools and documentation Ensure the delivery of change is made against a fully auditable process by producing/assisting with: frameworks; application of methodologies; operating model; functional specification; user cases; user stories; UAT plans and strategy; entry/exit and /or no/no go criteria; defect analysis; forms and templates; guidance; business case
- Community of Practice Development & Maturity Be a proactive member of the portfolio management community in the discipline of business analysis and help develop the NHSBSA maturity levels in business analysis
For further details / informal visits contact: Jo Oliver (Principal Business Analyst) - joanne.oliver@nhsbsa.nhs.uk

Job description

Job responsibilities

In this role, you are accountable for:

- Requirements gathering Drive the research and gathering of business requirements against those articulated for the project determining the need and value of performing the activity based on the context
- Process modelling Employ a range of tools and techniques to map As-Is and To-Be business processes
- Gap analysis Evaluate requirements against the present state (where we are) and the target state (where we want to be) identifying opportunities to develop successful business requirements needed to make the transition
- Impact analysis Analyse the potential consequences of a change and estimate what needs to be modified to accomplish that change and focus on scoping changes within the details of the overall project design identifying potential stakeholders
- Benefit analysis Evaluate the strengths and weaknesses of identified benefits and lead on identifying business-related actions that will assist with project delivery
- Stakeholder management and engagement Engage with business owners, business change lead sand users to ensure delivery of common purpose
- Facilitation Work with business owners and business users to identify needs
- System analysis Co-ordinate the work of systems analysis to ensure business needs are translated into solutions against identified time lines, and work with technical leads to ensure business needs are translated into the technical solutions
- Assurance and quality Apply recognised methodologies and audit test and quality gates
- Traceability Ensure the delivery of change is made against a fully auditable process
- Business improvement Co-ordinate the work with Business Improvement teams and the identification of BAU enhancements and their solutions to ensure that defined project benefits are delivered
- Business solution design Engage with policy and strategy to ensure business systems, workflows and processes contribute to target operating model
- Delivery products tools and documentation Ensure the delivery of change is made against a fully auditable process by producing/assisting with: frameworks; application of methodologies; operating model; functional specification; user cases; user stories; UAT plans and strategy; entry/exit and /or no/no go criteria; defect analysis; forms and templates; guidance; business case
- Community of Practice Development & Maturity Be a proactive member of the portfolio management community in the discipline of business analysis and help develop the NHSBSA maturity levels in business analysis
For further details / informal visits contact: Jo Oliver (Principal Business Analyst) - joanne.oliver@nhsbsa.nhs.uk

Person Specification

Personal Qualities, Knowledge and Skills

Essential

Able to demonstrate application of a wide range of business analysis tools and techniques to gather and analyse information in a complex multi-stakeholder environment, where robust analysis is key to understanding business options
Demonstrable skills identifying, establishing, and maintaining relationships with stakeholders at all levels
Resilient and tough minded with confidence and energy, with ability to constructively challenge thinking whilst maintaining rapport
Self-starting and proactive, self-aware, flexible and adaptable
A collaborative approach working through multi-disciplinary teams

Desirable

Good awareness of the NHSBSA's strategy, business plans and major programmes of work
Awareness of Government Standards for project delivery and analysis (GovS002 and GovS010)
Evidence of continued personal development

Experience

Essential

Experience of working on complex change programmes and projects in role of Project Manager or Business Analyst
Experience of deriving requirements specifications from strategy and business goals, including interpretation between technical and business requirements in complex environments
Experience managing and/or overseeing other resources in a project environment

Desirable

Previous work in NHS or large corporate environment
Knowledge of 5-part business cases and HMT Green Book principles
Experience of project delivery to Government Digital Service (GDS) service standards
Experience of Business Process Modelling Notation (BPMN)
Project assurance and governance

Qualifications

Essential

Degree-level, or significant demonstrable work-based experience
BCS(TM) International Diploma in Business Analysis, or equivalent

Desirable

PRINCE2(TM) Practitioner
APMG Agile Business Analysis Foundation & Practitioner or equivalent
Better Business Cases(TM) Foundation or higher
Further education/certification(s) in change management discipline

Person Specification

Personal Qualities, Knowledge and Skills

Essential

Able to demonstrate application of a wide range of business analysis tools and techniques to gather and analyse information in a complex multi-stakeholder environment, where robust analysis is key to understanding business options
Demonstrable skills identifying, establishing, and maintaining relationships with stakeholders at all levels
Resilient and tough minded with confidence and energy, with ability to constructively challenge thinking whilst maintaining rapport
Self-starting and proactive, self-aware, flexible and adaptable
A collaborative approach working through multi-disciplinary teams

Desirable

Good awareness of the NHSBSA's strategy, business plans and major programmes of work
Awareness of Government Standards for project delivery and analysis (GovS002 and GovS010)
Evidence of continued personal development

Experience

Essential

Experience of working on complex change programmes and projects in role of Project Manager or Business Analyst
Experience of deriving requirements specifications from strategy and business goals, including interpretation between technical and business requirements in complex environments
Experience managing and/or overseeing other resources in a project environment

Desirable

Previous work in NHS or large corporate environment
Knowledge of 5-part business cases and HMT Green Book principles
Experience of project delivery to Government Digital Service (GDS) service standards
Experience of Business Process Modelling Notation (BPMN)
Project assurance and governance

Qualifications

Essential

Degree-level, or significant demonstrable work-based experience
BCS(TM) International Diploma in Business Analysis, or equivalent

Desirable

PRINCE2(TM) Practitioner
APMG Agile Business Analysis Foundation & Practitioner or equivalent
Better Business Cases(TM) Foundation or higher
Further education/certification(s) in change management discipline

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information