Job summary
We are looking to recruit a Business Analysts to support a range of programmes and projects within the NHSBSA Portfolio aimed at improving the wider NHS, as well as supporting our own strategic ambitions.
We are looking for someone with business analysis experience, who is collaborative, has a strong work ethic and professional pride in business analysis with an eye for detail, the ability to handle complex information and translate into clear outputs.
You'll be working as part of a team of business analysts to conduct full business analysis; reporting on the business impact and defining requirements to meet the identified business changes. You'll be responsible for defining the business processes, systems and services vital to implementation of the required business changes.
You will be part of a community of Business Analysts using your experience to contribute towards advancing the Business Analyst community through sharing of best practice, learning and collaboration.
What do we offer?
- 27 days leave (increasing with length of service) plus 8 bank holidays
- Flexible working (we are happy to discuss options such as compressed hours)
- Flexi time
- Hybrid working model
- Career development
- Active wellbeing and inclusion networks
- Excellent pension
- NHS Car lease scheme
- Access to a wide range of benefits and high street discounts!
Main duties of the job
- Interpreting and proposing changes across a range of service streams.
- Analysing the impact of new policies, initiatives and business opportunities against our organisational strategic objectives.
- Development of project business cases to evidence investment decisions.
- Definition of user stories and management of backlogs.
- Reporting in detail on the business impact and the development requirements required to meet the identified business changes.
- Understanding the User experience of services and ensuring this informs service/digital developments.
- Investigating and defining the business processes, systems and services vital to the successful implementation of the required business changes and the delivery of agreed outcomes/value.
- Ability to plan releases to deliver value early.
- Working on projects delivered via waterfall or Agile methodology.
- Being able to contribute to the development of others in the business analysis community.
About us
Here at the NHS Business Services Authority (NHSBSA), what we do matters.
We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we take pride in being part of something so meaningful, that touches millions of lives.
Just as we design our services around the needs of our customers, we place our people at the heart of our organisation. That's why when you join us, you'll be empowered and given the right support to help your career grow.
As one of the UK's Best Big Companies to work for, we're all connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.
We strive to offer a fantastic colleague experience, where every voice is heard, and every colleague is supported and respected. Wellbeing, diversity and inclusion is at the centre of this, so when you join us, you can connect with our Lived Experience Networks who help us to bring our authentic selves to work.
We welcome applications from people of all backgrounds and circumstances. We are committed and proud to be a flexible employer and will endeavour to offer a working pattern that suits you wherever possible, whether that be hybrid working, flexible hours, job sharing and more.
Ready to join us on our journey to be a catalyst for better health? Apply today and see where the NHSBSA can take you.
Job description
Job responsibilities
In this role, you are accountable for:
- Requirement gathering Employ a range of tools and techniques to gather business and user requirements against the clear objectives articulated for the project. Determine the need and value of performing the activity based on the context
- Process modelling If required employ a range of tools and techniques to map As-Is and To-Be business processes
- Gap analysis Evaluate requirements against the present state (where we are) and the target state (where we want to be) and identify opportunities to develop successful business requirements needed to make the transition
- Impact analysis Identify the potential consequences of a change and estimate what needs to be modified to accomplish that change and focus on scoping changes within the details of the overall project design with appropriate level of effort required depending on change
- Benefit analysis Assist with the evaluation of strengths and weaknesses of identified benefits and dis-benefits in line with project mandate
- Stakeholder management and engagement Ensure that stakeholders have been identified within the project and that their requirements form part of the benefits analysis
- Facilitation Assist with facilitation to identify needs
- System analysis Ensure that activities within project are mapped to ensure that they are delivered effectively and work in partnership with Systems Analysts, where available, to translate business needs into solutions, work with technical leads to ensure business needs are translated into the technical solutions
- Assurance and quality Ensure business needs and solutions are delivered to recognised methodologies
- Traceability Develop a requirements traceability matrix
- Business improvement Assist Business Improvement teams with identification of BAU enhancements and their solutions to ensure that defined project benefits are delivered
- Business solution design Engage with policy and strategy to ensure business systems, workflows and processes contribute to target operating model
- Delivery products tools and documentation Assist with application of methodologies; operating model; functional specification; user cases; user stories; defect analysis; forms and templates appropriate for organisational context
- Community of Practice Development & Maturity Be a proactive member of the portfolio management community in the discipline of business analysis and help develop the NHSBSA maturity levels in business analysis
In addition to the above accountabilities, as post holder you are expected to:
- Be an active contributor and presenter within Portfolio Management forums and Communities of Practice, proactively sharing knowledge and experience with others to increase wider capability
- Undertake additional duties and responsibilities in line with the purpose of your role and as agreed by your line manager.
- Developing a proactive relationship with your line manager and making full use of ORO process (ongoing review & objectives) for self and direct reports
- Demonstrate NHSBSA values and core capabilities in all aspects of your work
- Encourage an environment where your own and colleagues safety and well-being is promoted
- Contribute to a culture which values diversity and inclusion
- Follow NHSBSA policies, procedures, and protocols as they apply to your role
Job description
Job responsibilities
In this role, you are accountable for:
- Requirement gathering Employ a range of tools and techniques to gather business and user requirements against the clear objectives articulated for the project. Determine the need and value of performing the activity based on the context
- Process modelling If required employ a range of tools and techniques to map As-Is and To-Be business processes
- Gap analysis Evaluate requirements against the present state (where we are) and the target state (where we want to be) and identify opportunities to develop successful business requirements needed to make the transition
- Impact analysis Identify the potential consequences of a change and estimate what needs to be modified to accomplish that change and focus on scoping changes within the details of the overall project design with appropriate level of effort required depending on change
- Benefit analysis Assist with the evaluation of strengths and weaknesses of identified benefits and dis-benefits in line with project mandate
- Stakeholder management and engagement Ensure that stakeholders have been identified within the project and that their requirements form part of the benefits analysis
- Facilitation Assist with facilitation to identify needs
- System analysis Ensure that activities within project are mapped to ensure that they are delivered effectively and work in partnership with Systems Analysts, where available, to translate business needs into solutions, work with technical leads to ensure business needs are translated into the technical solutions
- Assurance and quality Ensure business needs and solutions are delivered to recognised methodologies
- Traceability Develop a requirements traceability matrix
- Business improvement Assist Business Improvement teams with identification of BAU enhancements and their solutions to ensure that defined project benefits are delivered
- Business solution design Engage with policy and strategy to ensure business systems, workflows and processes contribute to target operating model
- Delivery products tools and documentation Assist with application of methodologies; operating model; functional specification; user cases; user stories; defect analysis; forms and templates appropriate for organisational context
- Community of Practice Development & Maturity Be a proactive member of the portfolio management community in the discipline of business analysis and help develop the NHSBSA maturity levels in business analysis
In addition to the above accountabilities, as post holder you are expected to:
- Be an active contributor and presenter within Portfolio Management forums and Communities of Practice, proactively sharing knowledge and experience with others to increase wider capability
- Undertake additional duties and responsibilities in line with the purpose of your role and as agreed by your line manager.
- Developing a proactive relationship with your line manager and making full use of ORO process (ongoing review & objectives) for self and direct reports
- Demonstrate NHSBSA values and core capabilities in all aspects of your work
- Encourage an environment where your own and colleagues safety and well-being is promoted
- Contribute to a culture which values diversity and inclusion
- Follow NHSBSA policies, procedures, and protocols as they apply to your role
Person Specification
Personal Qualities, Knowledge and Skills
Essential
- Experience with previous project or testing delivery in a formal project environment
- Able to disseminate and articulate information and be methodical, detailed and accurate
- Able to demonstrate application of a wide range of business analysis tools and techniques to gather and analyse information, where robust analysis is key to understanding business options
- Demonstrable skills identifying, establishing, and maintaining relationships with stakeholders at all levels
- Resilient and tough minded with confidence and energy, with ability to constructively challenge thinking whilst maintaining rapport
- Self-starting and proactive, self-aware, flexible and adaptable
- Able to work collaboratively with multi-disciplinary teams
Desirable
- Good awareness of the NHSBSA's strategy, business plans and major programmes of work
- Awareness of Government Standards for project delivery and analysis (GovS002 and GovS010)
- Evidence of continued personal development
Experience
Essential
- Experience of working in a project and supported the development of project objectives
- Experience of engaging with stakeholders to develop project requirements
- Experience of deriving requirements specifications from strategy and business goals, including interpretation between technical and business requirements
Desirable
- Previous work in NHS or large corporate environment
- Awareness of Government Digital Service (GDS) service standards
- Experience of Business Process Modelling Notation (BPMN)
- Project assurance and governance
Qualifications
Essential
- Degree standard, or relevant significant experience of working within a formal project delivery environment
Desirable
- PRINCE2(TM) Foundation
- APMG Agile Business Analysis Foundation, or equivalent
- BCS(TM) Business Analysis Practice and Requirements Engineering, or equivalent
Person Specification
Personal Qualities, Knowledge and Skills
Essential
- Experience with previous project or testing delivery in a formal project environment
- Able to disseminate and articulate information and be methodical, detailed and accurate
- Able to demonstrate application of a wide range of business analysis tools and techniques to gather and analyse information, where robust analysis is key to understanding business options
- Demonstrable skills identifying, establishing, and maintaining relationships with stakeholders at all levels
- Resilient and tough minded with confidence and energy, with ability to constructively challenge thinking whilst maintaining rapport
- Self-starting and proactive, self-aware, flexible and adaptable
- Able to work collaboratively with multi-disciplinary teams
Desirable
- Good awareness of the NHSBSA's strategy, business plans and major programmes of work
- Awareness of Government Standards for project delivery and analysis (GovS002 and GovS010)
- Evidence of continued personal development
Experience
Essential
- Experience of working in a project and supported the development of project objectives
- Experience of engaging with stakeholders to develop project requirements
- Experience of deriving requirements specifications from strategy and business goals, including interpretation between technical and business requirements
Desirable
- Previous work in NHS or large corporate environment
- Awareness of Government Digital Service (GDS) service standards
- Experience of Business Process Modelling Notation (BPMN)
- Project assurance and governance
Qualifications
Essential
- Degree standard, or relevant significant experience of working within a formal project delivery environment
Desirable
- PRINCE2(TM) Foundation
- APMG Agile Business Analysis Foundation, or equivalent
- BCS(TM) Business Analysis Practice and Requirements Engineering, or equivalent
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
