Job summary
An exciting opportunity to join the Prescription Scanning Team in the Northeast Processing Centre of the NHSBSA as a Mailroom Assistant. You will be responsible for general post duties, including the receipt and dispatch of items. The role is permanent (subject to a successful completion of a 6-month probationary period) and will be based in Bridge House. Working hours will be 37.5 hours per week Monday to Friday between the hours of 6am-6pm (occasional Saturday's may be required) with the working pattern to be discussed at interview.
Note: In line with our long-term business strategy regarding prescription scanning, the role may be relocated to Greenfinch Way, Newburn Riverside, Newcastle Upon Tyne.
IMPORTANT - As part of the application process you MUST answer the following 3 questions, failure to do so will mean that we will be unable to proceed any further with your application.
- What has attracted you to this post and what skills can you bring to this role?
- Part of role includes an aspect of manual handling; do you have any experience of this, and if so, can you expand?
- Can you describe a situation where you have worked under pressure or to a tight deadline?
Please answer these questions within the application form at the start of the section headed "Supporting Information". Please note we reserve the right to close any vacancy once we have sufficient applications from which to make a shortlist.
Main duties of the job
The successful applicant must be able to demonstrate effective interpersonal, organisational and communication skills with the ability to liaise with appropriate internal and external stakeholders. You will need to have a keen eye for detail and be a strong team player. To be successful in this role, you must be self-motivated and have a flexible approach to work. Full training will be provided for this role, although experience of following instructions and procedures would be helpful.
What do we offer?
- 27 days leave (increasing with length of service) plus 8 bank holidays
- Flexible working (we are happy to discuss options such as compressed hours)
- Flexi time
- Hybrid working model
- Career development
- Active wellbeing and inclusion networks
- Excellent pension
- NHS Car lease scheme
- Access to a wide range of benefits and high street discounts!
About us
Here at the NHS Business Services Authority (NHSBSA), what we do matters.
We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we take pride in being part of something so meaningful, that touches millions of lives.
Just as we design our services around the needs of our customers, we place our people at the heart of our organisation. That's why when you join us, you'll be empowered and given the right support to help your career grow.
As one of the UK's Best Big Companies to work for, we're all connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.
We strive to offer a fantastic colleague experience, where every voice is heard, and every colleague is supported and respected. Wellbeing, diversity and inclusion is at the centre of this, so when you join us, you can connect with our Lived Experience Networks who help us to bring our authentic selves to work.
We welcome applications from people of all backgrounds and circumstances. We are committed and proud to be a flexible employer and will endeavour to offer a working pattern that suits you wherever possible, whether that be hybrid working, flexible hours, job sharing and more.
Ready to join us on our journey to be a catalyst for better health? Apply today and see where the NHSBSA can take you.
We are people connected to care.
Job description
Job responsibilities
In this role, you are accountable for:
- The receipt and opening of items and accurate maintenance of any associated records.
- To load and label prescription trolleys, racks, trays and to keep same in an orderly manner.
- To clearly label and load all equipment used for the storage of items and maintain Stores in an orderly manner at all times.
- The movement of prescriptions and other items as instructed.
- To efficiently retrieve, transport or dispatch items to the correct destination, internal or external, which may include physically loading and unloading items on to or from a vehicle.
- To ensure that items for external dispatch are addressed clearly and accurately and that any associated documentation is completed.
- Ensure that items for disposal or salvage, including confidential waste, are regularly removed from the working area and dealt with accordingly. This may include physically loading items on to a vehicle.
- Provide an internal and external messenger service e.g. movement of items to and from Teams, between floors, completing transactions at a bank or Post Office as instructed.
- Assist with the induction of, and demonstrate own activities to, new staff.
- Performs other duties commensurate with pay band and experience.
Job description
Job responsibilities
In this role, you are accountable for:
- The receipt and opening of items and accurate maintenance of any associated records.
- To load and label prescription trolleys, racks, trays and to keep same in an orderly manner.
- To clearly label and load all equipment used for the storage of items and maintain Stores in an orderly manner at all times.
- The movement of prescriptions and other items as instructed.
- To efficiently retrieve, transport or dispatch items to the correct destination, internal or external, which may include physically loading and unloading items on to or from a vehicle.
- To ensure that items for external dispatch are addressed clearly and accurately and that any associated documentation is completed.
- Ensure that items for disposal or salvage, including confidential waste, are regularly removed from the working area and dealt with accordingly. This may include physically loading items on to a vehicle.
- Provide an internal and external messenger service e.g. movement of items to and from Teams, between floors, completing transactions at a bank or Post Office as instructed.
- Assist with the induction of, and demonstrate own activities to, new staff.
- Performs other duties commensurate with pay band and experience.
Person Specification
Personal Qualities, Knowledge and Skills
Essential
- Sound verbal communication skills
- Work with others as a member of a team
Desirable
- Sound organisational skills
Experience
Essential
- Able to carry out lifting and carrying work
- Able to take verbal instructions
- Able to carry out instructions with the minimum of supervision
- Co-operative and hard working
- Flexible approach to work
- Able to prioritise workload
Desirable
- Post Room, caretaking or related work experience
- Good degree of dependability
- Sense of responsibility
- Willingness to learn
Person Specification
Personal Qualities, Knowledge and Skills
Essential
- Sound verbal communication skills
- Work with others as a member of a team
Desirable
- Sound organisational skills
Experience
Essential
- Able to carry out lifting and carrying work
- Able to take verbal instructions
- Able to carry out instructions with the minimum of supervision
- Co-operative and hard working
- Flexible approach to work
- Able to prioritise workload
Desirable
- Post Room, caretaking or related work experience
- Good degree of dependability
- Sense of responsibility
- Willingness to learn
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
