Job summary
Applying a business partnering approach and working closely with senior leaders and their business directorates across the organisation, the main objective of this role will be to co-ordinate the building, implementation and ongoing management of a Strategic Workforce Planning framework, policy and process (SWP) that will ensure the NHSBSA has the right skills to successfully deliver its strategic goals looking out over the next 3-5 years.
What do we offer?
- 27 days leave (increasing with length of service) plus 8 bank holidays
- Flexible working (we are happy to discuss options such as compressed hours)
- Flexi time
- Hybrid working model (we are currently working largely remotely)
- Career development
- Active wellbeing and inclusion networks
- Excellent pension
- NHS Car lease scheme
- Access to a wide range of benefits and high street discounts!
Main duties of the job
The role will be responsible for:
- Identifying and bridging the gaps between its current and required future workforce and skills which will enable the organisation to proactively understand and plan for changes that may impact the business whilst mitigating risks and embracing opportunities.
- Taking a holistic view/scope of workforce activities across the organisation, ensuring that these are aligned to agreed strategies.
- Support the Heads of People to provide strategic workforce planning expertise to senior leaders which facilitate the creation of business area strategic workforce plans.
- Support the Heads of People to utilise information in strategic workforce plans to inform people team interventions and strategies
- Working in partnership with the People Team and parts of the NHSBSA to ensure delivery of key SWP priorities.
- Ongoing management and maintenance of the SWP approach ensuring it is carried out yearly and informs business planning and strategy development.
- Taking a holistic organisational view of workforce supply & demand, looking at right size, capability, shape etc. and shaping strategies to meet future requirements.
- Working closely with the People Analytics team translating business objectives into data requirements and building analytical solutions to solve the business problems.
- Working with external organisations, supporting and learning from, to better enhance SWP at the NHSBSA.
About us
Here at the NHS Business Services Authority (NHSBSA), what we do matters.
We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we take pride in being part of something so meaningful, that touches millions of lives.
Just as we design our services around the needs of our customers, we place our people at the heart of our organisation. That's why when you join us, you'll be empowered and given the right support to help your career grow.
As one of the UK's Best Big Companies to work for, we're all connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.
We strive to offer a fantastic colleague experience, where every voice is heard, and every colleague is supported and respected. Wellbeing, diversity and inclusion is at the centre of this, so when you join us, you can connect with our Lived Experience Networks who help us to bring our authentic selves to work.
We welcome applications from people of all backgrounds and circumstances. We are committed and proud to be a flexible employer and will endeavour to offer a working pattern that suits you wherever possible, whether that be hybrid working, flexible hours, job sharing and more.
Ready to join us on our journey to be a catalyst for better health? Apply today and see where the NHSBSA can take you.
We are people connected to care.
Job description
Job responsibilities
Strategic Workforce Planning
- Building the capability to provide a comprehensive forward-looking view of the business by incorporating workforce data, often highly complex from different source applications.
- Providing insight into the key drivers, demographic shifts and policy developments that may affect the availability and cost of talent.
- Developing program and project plans, resource requirements and strategic analysis and research for business growth. Budget manager for assigned projects
- Designing the strategic and workforce planning for the organisation.
- Co-ordinating the full end-to-end workforce planning engagement including the facilitation of stakeholder meetings, data analysis, and the creation of compelling presentation to communicate key findings.
- Designing and conducting complex quantitative & qualitative analyses to identify trends in workforce behaviours.
- Developing reporting, managing timelines, soliciting and coordinating input from across the organisation and key business partners.
- Developing a strategic approach to workforce management that combines insights from workforce analytics, HR best practices and business strategy.
- Working closely with colleagues in Digital, Data and Technology Directorate to consider the use of supporting tools & resources and data/analytics to identify data need for measurement around implementation strategy, metrics & dashboards and effectiveness.
- Conducting often highly complex workforce planning analysis to determine what gaps exist between the current and projected workforce needs in the short-term and long-term.
- Enable robust conversations on the real future skills and capabilities required to execute on the future business strategy & vision.
- Developing accurate longer term (3 year +) predictions that can feed into the budgeting process, providing a more precise view of costs/savings.
- Enhanced planning for downstream cross-functional activities to meet the changing needs of the workforce (e.g Talent Acquisition, Premises, IT).
- Partnering with the business to deliver the piloting of the long term focused Strategic Workforce Planning process including starting to build & test the future capability/skill frameworks to inform future demand needs, alongside develop high level talent plans to form part of the business planning cycles.
- Analyse the NHSBSAs strategy, OD strategy, business plans and the wider NHS system to determine priority OD interventions that will deliver the greatest return on investment and value for the taxpayer ensuring they are aligned with SWP priorities.
- Contribute to the development of the OD strategy, develop OD objectives and plans required to enable prioritisation of work and deliver planned change and avoid the destabilisation of business-as-usual priorities/KPIs.
- Providing expertise and thought leadership in how to interpret and use external market trend organisational data and internal analysis.
- Engaging with stakeholders and clients at all levels within the organisation to build effective high challenge working relationships to enable the delivery of the NHSBSAs strategy.
- Line management of the future SWP team.
In addition to the above accountabilities, as post holder you are expected to
- Undertake additional duties and responsibilities in line with the purpose of your role and as agreed by your line manager.
- Demonstrate NHSBSA values and core capabilities in all aspects of your work.
- Encourage an environment where your own and colleagues safety and well-being is promoted.
- Contribute to a culture which values diversity and inclusion.
- Follow NHSBSA policies, procedures, and protocols as they apply to your role.
Job description
Job responsibilities
Strategic Workforce Planning
- Building the capability to provide a comprehensive forward-looking view of the business by incorporating workforce data, often highly complex from different source applications.
- Providing insight into the key drivers, demographic shifts and policy developments that may affect the availability and cost of talent.
- Developing program and project plans, resource requirements and strategic analysis and research for business growth. Budget manager for assigned projects
- Designing the strategic and workforce planning for the organisation.
- Co-ordinating the full end-to-end workforce planning engagement including the facilitation of stakeholder meetings, data analysis, and the creation of compelling presentation to communicate key findings.
- Designing and conducting complex quantitative & qualitative analyses to identify trends in workforce behaviours.
- Developing reporting, managing timelines, soliciting and coordinating input from across the organisation and key business partners.
- Developing a strategic approach to workforce management that combines insights from workforce analytics, HR best practices and business strategy.
- Working closely with colleagues in Digital, Data and Technology Directorate to consider the use of supporting tools & resources and data/analytics to identify data need for measurement around implementation strategy, metrics & dashboards and effectiveness.
- Conducting often highly complex workforce planning analysis to determine what gaps exist between the current and projected workforce needs in the short-term and long-term.
- Enable robust conversations on the real future skills and capabilities required to execute on the future business strategy & vision.
- Developing accurate longer term (3 year +) predictions that can feed into the budgeting process, providing a more precise view of costs/savings.
- Enhanced planning for downstream cross-functional activities to meet the changing needs of the workforce (e.g Talent Acquisition, Premises, IT).
- Partnering with the business to deliver the piloting of the long term focused Strategic Workforce Planning process including starting to build & test the future capability/skill frameworks to inform future demand needs, alongside develop high level talent plans to form part of the business planning cycles.
- Analyse the NHSBSAs strategy, OD strategy, business plans and the wider NHS system to determine priority OD interventions that will deliver the greatest return on investment and value for the taxpayer ensuring they are aligned with SWP priorities.
- Contribute to the development of the OD strategy, develop OD objectives and plans required to enable prioritisation of work and deliver planned change and avoid the destabilisation of business-as-usual priorities/KPIs.
- Providing expertise and thought leadership in how to interpret and use external market trend organisational data and internal analysis.
- Engaging with stakeholders and clients at all levels within the organisation to build effective high challenge working relationships to enable the delivery of the NHSBSAs strategy.
- Line management of the future SWP team.
In addition to the above accountabilities, as post holder you are expected to
- Undertake additional duties and responsibilities in line with the purpose of your role and as agreed by your line manager.
- Demonstrate NHSBSA values and core capabilities in all aspects of your work.
- Encourage an environment where your own and colleagues safety and well-being is promoted.
- Contribute to a culture which values diversity and inclusion.
- Follow NHSBSA policies, procedures, and protocols as they apply to your role.
Person Specification
Qualifications
Essential
- Educated to degree level (or equivalent) in relevant discipline
- Evidence of recent and continuous professional development relevant to the role
Desirable
- Educated to Masters level or equivalent in learning/OD/ Business discipline
Personal Qualities, Knowledge and Skills
Essential
- Senior level stakeholder engagement along with effective verbal and written communication, and experience of working across functional (e.g. HR, Finance, IT) teams
- Knowledge of SWP frameworks, methodologies & business requirements
- Business Partnering & Consulting - apply a range of involvement/consultation methods to create and generate ownership for ideas for the business, without losing pace or compromising service delivery.
- Demonstrates a high level of emotional intelligence to build trust and inspire others.
- Creates, maintains, and promotes a strong network of connections with colleagues across the organisation and beyond.
- Ability to think and operate with a strategic mindset, with experience in identifying and understanding the organisation's strategy and goals and understanding how to translate these into talent and capability needs.
- Naturally curious and eager to learn seeking out new knowledge through cross-functional collaboration.
- Change Management - ability to assess the organisation's change capacity to absorb scale of SWP interventions, and the potential risks and impact on business performance
Desirable
- Project management skills, tools, and techniques
- Pragmatic, practical and able to understand and interpret a wide range of quantitative and qualitative data and insight, drawing clear and objective conclusions which lead to actionable recommendations
Experience
Essential
- Effective Business partnering, understanding the strategic context of the business.
- Organisation Design/redesign demonstrating whole system thinking and organisational effectiveness
- Strategic and team level workforce planning
- Building effective working relationships with internal and external clients
- Coaching and challenging leaders to cause behavioural change.
- Managing large and complex projects ensuring people centricity
- Abily to understand and interpret a wide range of quantitative and qualitative data and insight, drawing clear and objective conclusions which lead to practical and actionable recommendations
- The capability to juggle significant concepts and prioritise simultaneously
- Resilient and commercially minded with an ability to quickly make a positive impact and effectively influence varied levels of stakeholders.
Desirable
- Implemented SWP methodology into a large & complex organisation.
- Project management.
- Budgetary Management of own remit
Person Specification
Qualifications
Essential
- Educated to degree level (or equivalent) in relevant discipline
- Evidence of recent and continuous professional development relevant to the role
Desirable
- Educated to Masters level or equivalent in learning/OD/ Business discipline
Personal Qualities, Knowledge and Skills
Essential
- Senior level stakeholder engagement along with effective verbal and written communication, and experience of working across functional (e.g. HR, Finance, IT) teams
- Knowledge of SWP frameworks, methodologies & business requirements
- Business Partnering & Consulting - apply a range of involvement/consultation methods to create and generate ownership for ideas for the business, without losing pace or compromising service delivery.
- Demonstrates a high level of emotional intelligence to build trust and inspire others.
- Creates, maintains, and promotes a strong network of connections with colleagues across the organisation and beyond.
- Ability to think and operate with a strategic mindset, with experience in identifying and understanding the organisation's strategy and goals and understanding how to translate these into talent and capability needs.
- Naturally curious and eager to learn seeking out new knowledge through cross-functional collaboration.
- Change Management - ability to assess the organisation's change capacity to absorb scale of SWP interventions, and the potential risks and impact on business performance
Desirable
- Project management skills, tools, and techniques
- Pragmatic, practical and able to understand and interpret a wide range of quantitative and qualitative data and insight, drawing clear and objective conclusions which lead to actionable recommendations
Experience
Essential
- Effective Business partnering, understanding the strategic context of the business.
- Organisation Design/redesign demonstrating whole system thinking and organisational effectiveness
- Strategic and team level workforce planning
- Building effective working relationships with internal and external clients
- Coaching and challenging leaders to cause behavioural change.
- Managing large and complex projects ensuring people centricity
- Abily to understand and interpret a wide range of quantitative and qualitative data and insight, drawing clear and objective conclusions which lead to practical and actionable recommendations
- The capability to juggle significant concepts and prioritise simultaneously
- Resilient and commercially minded with an ability to quickly make a positive impact and effectively influence varied levels of stakeholders.
Desirable
- Implemented SWP methodology into a large & complex organisation.
- Project management.
- Budgetary Management of own remit
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
