Job summary
An exciting opportunity has arisen for an Analyst Programmer to join the ESR Tech team at the NHS Business Services Authority.
Join our team if you have a strong grasp and interest in the Electronic Staff Record (ESR) and the NHS. In this exciting role, you'll play a crucial part in developing and testing integration software for the ESR program. Your tasks will involve transforming system scripts from Perl to Python, crafting new scripts based on customer needs, and meticulously testing these solutions. Not only will you create reports for senior management, but you'll also get to present your findings. You'll mentor users and guide junior team members while collaborating with stakeholders and suppliers to solve challenges. The role comes with a comprehensive pay and benefits package that includes a top-class pensions and staff benefits programme.
Main duties of the job
- Provide support for existing interfaces, including prompt response to queries and identification of errors or issues
- Apply urgent fixes or agree on developments to resolve identified errors or issues
- Communicate effectively with colleagues and stakeholders of all levels
- Design, build, and test new software based on given requirements specifications, ready for user testing
- Respond to queries regarding NHS Interface Hub infrastructure, identifying and addressing errors or issues promptly
- Provide technical and non-technical support to users via Service Desk, email, telephone, and meetings
- Collaborate with employing organisations to analyse interface requirements and develop application software to meet those requirements
- Work with the ESR Central Team, ESR Supplier, and other stakeholders to ensure adequate specification and test plans of interfaces
- Produce and maintain system documentation for both internal and external use
- Demonstrate NHSBSA values and core capabilities in all aspects of work
- Promote safety, well-being, diversity, and inclusion in the work environment
About us
Here at the NHS Business Services Authority (NHSBSA), what we do matters.
We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we take pride in being part of something so meaningful, that touches millions of lives.
Just as we design our services around the needs of our customers, we place our people at the heart of our organisation. That's why when you join us, you'll be empowered and given the right support to help your career grow.
As one of the UK's Best Big Companies to work for, we're all connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.
We strive to offer a fantastic colleague experience, where every voice is heard, and every colleague is supported and respected. Wellbeing, diversity and inclusion is at the centre of this, so when you join us, you can connect with our Lived Experience Networks who help us to bring our authentic selves to work.
We welcome applications from people of all backgrounds and circumstances. We are committed and proud to be a flexible employer and will endeavour to offer a working pattern that suits you wherever possible, whether that be hybrid working, flexible hours, job sharing and more.
Ready to join us on our journey to be a catalyst for better health? Apply today and see where the NHSBSA can take you.
We are people connected to care.
Job description
Job responsibilities
Job purpose:
- To provide support of production interfaces
- To design, develop, unit test, system test and integration test new or enhanced interfaces
- To support, maintain and develop the application software running on the NHS Interface Hub which supports the processing of Interfaces.
- Resolve any issues relating to interface testing and data problems
- To assist with user testing of interfaces
- Provide guidance, process and procedure information to end user project teams during interface design, development and testing
- To evaluate the end user interface requirements and produce technical designs and specifications
- Resolve any issues relating to interface testing and data problems
- To assist end users with implementation of interfaces.
- To support the development of junior roles within the Technical Support Team
In this role, you are accountable for:
Support of existing interfaces
- Ability to respond to queries on existing interfaces.
- To be able to identify errors or issues and to apply urgent fixes or agree developments to resolve the error or issue.
- Ability to clearly and concisely communicate with colleagues and stakeholders at all levels.
Design and development of new or enhanced Interfaces
- To design, build and test new software, against a requirements specification, ready for user testing.
- To be able to identify errors or issues and to apply urgent fixes or agree developments to resolve the error or issue within limited time scales.
Support of Application Infrastructure on the NHS Interface Hub
- Ability to respond to queries on NHS Interface Hub infrastructure.
- To be able to identify errors or issues and to apply urgent fixes or agree developments to resolve the error or issue.
- Provide technical and non-technical support to users of all designations, via Service Desk, email, telephone and meetings.
- Apply knowledge and experience to plan and execute system change and large volume data changes.
Development of new interface requirements
- Work with employing organisations to analyse interface requirements.
- Specification and development of application software to meet requirements
- Work with ESR Central Team, ESR Supplier and other stakeholders (such as other NHSBSA services and third party suppliers) to ensure adequate specification and test plans of interfaces
- Work with employing organisations, suppliers, and members of the ESR Central Team, to test interface software.
- Produce and maintain system documentation for internal and external use.
- Ensure all the team processes are being followed correctly and all deadlines achieved on time.
Job description
Job responsibilities
Job purpose:
- To provide support of production interfaces
- To design, develop, unit test, system test and integration test new or enhanced interfaces
- To support, maintain and develop the application software running on the NHS Interface Hub which supports the processing of Interfaces.
- Resolve any issues relating to interface testing and data problems
- To assist with user testing of interfaces
- Provide guidance, process and procedure information to end user project teams during interface design, development and testing
- To evaluate the end user interface requirements and produce technical designs and specifications
- Resolve any issues relating to interface testing and data problems
- To assist end users with implementation of interfaces.
- To support the development of junior roles within the Technical Support Team
In this role, you are accountable for:
Support of existing interfaces
- Ability to respond to queries on existing interfaces.
- To be able to identify errors or issues and to apply urgent fixes or agree developments to resolve the error or issue.
- Ability to clearly and concisely communicate with colleagues and stakeholders at all levels.
Design and development of new or enhanced Interfaces
- To design, build and test new software, against a requirements specification, ready for user testing.
- To be able to identify errors or issues and to apply urgent fixes or agree developments to resolve the error or issue within limited time scales.
Support of Application Infrastructure on the NHS Interface Hub
- Ability to respond to queries on NHS Interface Hub infrastructure.
- To be able to identify errors or issues and to apply urgent fixes or agree developments to resolve the error or issue.
- Provide technical and non-technical support to users of all designations, via Service Desk, email, telephone and meetings.
- Apply knowledge and experience to plan and execute system change and large volume data changes.
Development of new interface requirements
- Work with employing organisations to analyse interface requirements.
- Specification and development of application software to meet requirements
- Work with ESR Central Team, ESR Supplier and other stakeholders (such as other NHSBSA services and third party suppliers) to ensure adequate specification and test plans of interfaces
- Work with employing organisations, suppliers, and members of the ESR Central Team, to test interface software.
- Produce and maintain system documentation for internal and external use.
- Ensure all the team processes are being followed correctly and all deadlines achieved on time.
Person Specification
Personal Qualities, Knowledge and Skills
Essential
- Perl and Python
- Testing strategy knowledge
- Previous development work
Experience
Essential
- NHS and ESR knowledge
- Previous development experience
- Previous management experience
Qualifications
Essential
Person Specification
Personal Qualities, Knowledge and Skills
Essential
- Perl and Python
- Testing strategy knowledge
- Previous development work
Experience
Essential
- NHS and ESR knowledge
- Previous development experience
- Previous management experience
Qualifications
Essential
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
