Job summary
If you are self-motivated, have experience of working in a busy warehouse environment and can manage a diverse workload, the NHS Business Services Authority (NHSBSA) have the opportunity for you! We are looking for a Warehouse Operator to join our team.
If you enjoy working independently on a variety of tasks, you have what this role needs! You will join a team of Warehouse Operatives who undertake the receipt, storage, retrieval, and transportation of sensitive NHSBSA and client documents with the objective of providing an efficient service to all departments and stakeholders.
What do we offer?
- A permanent role (on completion of a 6 month probationary period) working on a variety of different tasks as required
- Working days will be Monday to Friday, flexible working covering 07:00 - 17:00
- 27 days leave (increasing with length of service) plus bank holidays
- NHS pension
- Career development
- Active wellbeing and inclusion networks
- Warehouse based at Greenfinch Way, Newburn Riverside, Newcastle
- Access to a wide range of benefits and high street discounts!
Main duties of the job
Undertakes the receipt, storage, retrieval, and transportation of sensitive NHSBSA and client documents with the objective of providing an efficient service to all departments and stakeholders. Primarily based at the National Warehouse (Northeast region) but may be required to work from alternative locations on occasion. The role involves frequent manual handling which can be heavy and intensive.
- Responsible for the security of documents, information and equipment under their control and undertakes all duties with due regards to the terms of the Data Protection Act.
- Goods Inwards activities (including banksman and safe vehicle unloading) associated with the receipt of documents and goods from NHSBSA sites, clients and suppliers.
- Preparing all documents or goods for dispatch ensuring the correct packaging and labelling is used
About us
At the NHS Business Services Authority (NHSBSA) we deliver a range of essential national services to NHS organisations and contractors, patients and the public.
You may already be using some of our services. Do you have a prescription pre-payment certificate? Perhaps you found this vacancy through NHS Jobs? We're behind these, and much more.
Being one of the UK's Best Big Companies to work for, our values are to be Collaborative, Adventurous, Reliable and Energetic. We CARE about what we do and support each other in achieving our objectives.
Our people are the heart of our organisation. We strive to ensure they feel trusted, valued and empowered. We're passionate about nurturing and developing people. When you join us, we want you to grow, and we offer many opportunities for you to do that.
We welcome applications from people of all backgrounds. With wellbeing and inclusion central to our ethos, our BAME, Disability and Neurodiversity, LGBTQ+, Armed Forces and Women's networks help our colleagues to be their authentic selves at work.
At the NHSBSA we value and respect the diversity of our colleagues and are committed to being a flexible employer. We are proud to offer flexible working opportunities. Whether you're interested in hybrid working, working from home, flexible hours or job sharing, apply today and we can discuss available options with you at the interview stage.
We are the NHS delivering for the NHS.
Job description
Job responsibilities
Job purpose:
Undertakes the receipt, storage, retrieval, and transportation of sensitive NHSBSA and client documents with the objective of providing an efficient service to all departments and stakeholders. Primarily based at the National Warehouse (Northeast region) but may be required to work from alternative locations on occasion. The role involves frequent manual handling which can be heavy and intensive.
In this role, you are accountable for:
- Performing all duties to the required level of output and accuracy and operating with due regard to established health & safety and quality procedures
- Responsible for the security of documents, information and equipment under their control and undertakes all duties with due regards to the terms of the Data Protection Act.
- Goods Inwards activities (including banksman and safe vehicle unloading) associated with the receipt of documents and goods from NHSBSA sites, clients and suppliers.
- Undertaking required checks on documents or goods depending on individual client requirements.
- Sorting materials and storing within the warehouse racking and shelving system.
- Operating the computerised Warehouse Tracking System to log and track items.
- Retrieving documents or goods from the warehouse within agreed Service Level Agreements.
- Preparing all documents or goods for despatch ensuring the correct packaging and labelling is used.
- Safe and secure collection and delivery (including vehicle loading / unloading) of documents and goods from/to NHSBSA sites and NHSBSA client sites. Occasional requirement for long distance driving.
- Assisting with disposal of confidential waste involving pallet preparation, pallet movements and vehicle loading.
- Assisting with the induction and mentoring of new warehouse operators.
- Communicating issues raised by internal or external clients to the warehouse supervisory team.
- Undertaking relevant training as required.
- Demonstrating flexibility in working hours to meet business requirements. Safety, Health & Environmental
- Acting with due regard for health & safety standards at all times.
- Assisting with local site safety audits and preparation of risk assessments.
- Wearing personal protective equipment as provided by the NHSBSA.
- Storing waste materials (such as toner cartridges, batteries, and electrical equipment) in identified segregated areas.
- Maintaining good housekeeping standards at all times.
- Only operating warehouse equipment (such as delivery vehicles, forklift trucks and Mobile Elevated Working Platform) when trained and authorised to do so.
- Undertake pre-use operator inspections of equipment.
- Ensuring the warehouse is secure at the end of shift and activating the security alarm system upon leaving the premises at the end of shift.
- Immediately reporting any breaches of security, vandalism, or equipment damage
Job description
Job responsibilities
Job purpose:
Undertakes the receipt, storage, retrieval, and transportation of sensitive NHSBSA and client documents with the objective of providing an efficient service to all departments and stakeholders. Primarily based at the National Warehouse (Northeast region) but may be required to work from alternative locations on occasion. The role involves frequent manual handling which can be heavy and intensive.
In this role, you are accountable for:
- Performing all duties to the required level of output and accuracy and operating with due regard to established health & safety and quality procedures
- Responsible for the security of documents, information and equipment under their control and undertakes all duties with due regards to the terms of the Data Protection Act.
- Goods Inwards activities (including banksman and safe vehicle unloading) associated with the receipt of documents and goods from NHSBSA sites, clients and suppliers.
- Undertaking required checks on documents or goods depending on individual client requirements.
- Sorting materials and storing within the warehouse racking and shelving system.
- Operating the computerised Warehouse Tracking System to log and track items.
- Retrieving documents or goods from the warehouse within agreed Service Level Agreements.
- Preparing all documents or goods for despatch ensuring the correct packaging and labelling is used.
- Safe and secure collection and delivery (including vehicle loading / unloading) of documents and goods from/to NHSBSA sites and NHSBSA client sites. Occasional requirement for long distance driving.
- Assisting with disposal of confidential waste involving pallet preparation, pallet movements and vehicle loading.
- Assisting with the induction and mentoring of new warehouse operators.
- Communicating issues raised by internal or external clients to the warehouse supervisory team.
- Undertaking relevant training as required.
- Demonstrating flexibility in working hours to meet business requirements. Safety, Health & Environmental
- Acting with due regard for health & safety standards at all times.
- Assisting with local site safety audits and preparation of risk assessments.
- Wearing personal protective equipment as provided by the NHSBSA.
- Storing waste materials (such as toner cartridges, batteries, and electrical equipment) in identified segregated areas.
- Maintaining good housekeeping standards at all times.
- Only operating warehouse equipment (such as delivery vehicles, forklift trucks and Mobile Elevated Working Platform) when trained and authorised to do so.
- Undertake pre-use operator inspections of equipment.
- Ensuring the warehouse is secure at the end of shift and activating the security alarm system upon leaving the premises at the end of shift.
- Immediately reporting any breaches of security, vandalism, or equipment damage
Person Specification
Qualifications
Essential
- GCSE Grade C or above in Maths and English (or equivalent)
Desirable
- Full Driving Licence (covered to drive vehicles up to 7.5 tonne)
- Mobile Elevating Work Platform qualification
Experience
Essential
- Experience of working in a warehouse environment
Desirable
- Experience of using computerised stock tracking systems
- Experience of workplace driving including forklift operation and use of digital tachograph
- Experience of handling / transporting sensitive information or high value items
- Customer service experience
- Experience of operating intruder alarm systems
- Experience of handling / transporting sensitive information or high value items
Personal Qualities, Knowledge, and Skills
Essential
- Manual Handling skills
- Ability to use own initiative
- Attention to detail
- Effective communication skills
- Team worker
Desirable
- Basic computer skills
- Banksman training
- Able to manage a diverse workload
Person Specification
Qualifications
Essential
- GCSE Grade C or above in Maths and English (or equivalent)
Desirable
- Full Driving Licence (covered to drive vehicles up to 7.5 tonne)
- Mobile Elevating Work Platform qualification
Experience
Essential
- Experience of working in a warehouse environment
Desirable
- Experience of using computerised stock tracking systems
- Experience of workplace driving including forklift operation and use of digital tachograph
- Experience of handling / transporting sensitive information or high value items
- Customer service experience
- Experience of operating intruder alarm systems
- Experience of handling / transporting sensitive information or high value items
Personal Qualities, Knowledge, and Skills
Essential
- Manual Handling skills
- Ability to use own initiative
- Attention to detail
- Effective communication skills
- Team worker
Desirable
- Basic computer skills
- Banksman training
- Able to manage a diverse workload
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
