Job summary
We are really excited to be recruiting a Clinical Safety & Risk Management Lead on a 12 month fixed term basis to join our Professional and Clinical Services function, working closely with the Head of Professional and Clinical Services to provide clinical safety and clinical risk management expertise across the organisation.
This is a new role so will be an excellent opportunity for a candidate who is looking to bring their expertise, experience and enthusiasm as a clinical safety and risk management professional to develop the role and to establish and build the clinical safety and risk management understanding and capability in NHSBSA. This will also be an opportunity to work with colleagues from across the business and to build a deeper understanding of the role that NHSBSA plays in the broader health and care family. If this sounds like the role for you, we would love to hear from you.
What do we offer?
- 27 days leave (increasing with length of service) plus 8 bank holidays
- Flexible working (we are happy to discuss options such as compressed hours)
- Hybrid working model (we are currently working largely remotely)
- Career development
- Active wellbeing and inclusion networks
- Excellent pension
- NHS Car lease scheme
- Access to a wide range of benefits and high street discounts!
Main duties of the job
Reporting to the Head of Professional and Clinical Services and working with colleagues across the organisation, and with business partner organisations as necessary, you will be responsible for leading the further development and embedding of NHSBSA's approach to clinical safety and clinical risk management for health IT systems and the wider approach to clinical risk management and patient safety in the organisation. This will include ensuring that clinical risk management and patient safety standards are appropriately, proportionately and effectively implemented across the systems and services in development and deployment across NHSBSA; that clinical safety and risk management is a core consideration and activity in the development and deployment of systems and that NHSBSA and, where appropriate, business and system partners have met mandatory professional and clinical safety standards and can demonstrate that appropriate professional and clinical risk management and clinical safety responsibilities and standards have been understood, considered and applied.
About us
At the NHS Business Services Authority (NHSBSA) we deliver a range of essential national services to NHS organisations and contractors, patients and the public.
You may already be using some of our services. Do you have a prescription pre-payment certificate? Perhaps you found this vacancy through NHS Jobs? We're behind these, and much, much more.
Being one of the UK's Best Big Companies to work for, our values are to be Collaborative, Adventurous, Reliable and Energetic. We CARE about what we do and support each other in achieving our objectives.
Our people are the heart of our organisation. We strive to ensure they feel trusted, valued and empowered. We're passionate about nurturing and developing people. When you join us, we want you to grow, and we offer many opportunities for you to do that.
We welcome applications from people of all backgrounds. With wellbeing and inclusion central to our ethos, our BAME, Disability and Neurodiversity, LGBTQ+, Armed Forces and Women's networks help our colleagues to be their authentic selves at work.
At the NHSBSA we value and respect the diversity of our colleagues and are committed to being a flexible employer. We are proud to offer flexible working opportunities. Whether you're interested in hybrid working, working from home, flexible hours or job sharing, apply today and we can discuss available options with you at the interview stage.
We are the NHS delivering for the NHS.
Job description
Job responsibilities
To further develop and drive the implementation of the proportionate and appropriate adoption of clinical risk management standards in the development and deployment of NHSBSA services and solutions
- Working with the Head of Professional and Clinical Services, ensuring effective policies, processes, monitoring and reporting are in place to meet the requirements of the implementation of Clinical Risk Management Standards for Health IT systems.
- Managing and co-ordinating the implementation of clinical safety and risk management activities across NHSBSA, ensuring integration with the overarching corporate governance and risk management frameworks and with software development and project management approaches in NHSBSA
- Ensuring appropriate processes are in place for the identification and safe management of clinical safety incidents.
- Promoting and ensuring, through engagement, collaboration and effective implementation across NHSBSA that effective clinical risk management is carried out in line with NHSBSAs responsibilities for deploying, developing and modifying health IT systems.
- Building strong professional working relationships with key areas of the business and internal stakeholders including the Digital, Data and Technology directorate, Portfolio Management Directorate, Primary Care Services, the Clinical Network, Information Governance and the Governance and Risk teams across the organisation, and business partner organisations as required, to ensure robust adoption and implementation of clinical safety and risk management standards
- Building effective and professional relationships and networks with external stakeholders to ensure appropriate development of the approach to clinical safety, clinical risk management and patient safety in NHSBSA and alignment with the wider health and care system, representing NHSBSA to external stakeholders and taking opportunities to enhance the profile and promote the reputation of the NHSBSA and its services
- Developing and delivering appropriate training to ensure understanding and robust implementation of a clinical risk management approach
- Building a robust approach to clinical risk reporting for the organisation providing visibility and assurance to the Leadership Team, the Audit & Risk Committee and Board
To ensure all activities required to implement and deliver clinical safety and risk management assessments and standards in NHSBSA are appropriately undertaken.
- Conducting and maintaining all activities required to implement and deliver clinical safety and risk management assessments and standards in NHSBSA demonstrating financial, resourcing and budgetary consideration and the proportionate application of the standards and showing appropriate consideration of mitigations and risk reductions, weighing costs against the benefits of risk reduction activities.
- Working with project and operational teams to maintain clinical safety and risk management consideration and oversight throughout the development and deployment of services and solutions.
- Developing and maintaining the required suite of documentation and deliverables to support the implementation and delivery of clinical risk management and to support and deliver robust assurance and reporting.
- Participating in the management of any live safety incidents, ensuring robust incident reporting, documentation and management and tracking.
- Participating in due diligence and other risk management exercises and frameworks, as required, and developing and co-ordinating a Clinical Safety Risk Register.
To be recognised as an expert in clinical safety and risk management, providing clinical safety and risk management expertise to NHSBSA, internal colleagues and business partners, as required
- Providing expert advice and guidance about current clinical safety and clinical risk management practice, quality, safety and service development to a range of internal stakeholders ensuring that learning and changes in practice occur
- Keeping up to date with clinical safety and clinical risk management and patient safety requirements and evidence, ensuring NHSBSA remains up-to-date in its approach.
- Leading and driving engagement across the organisation to ensure understanding and robust and appropriate implementation of clinical risk management standards and a clinical risk management approach.
- Developing and delivering assurance and reporting for organisational clinical governance assurance and reporting.
- Chairing clinical safety and clinical risk management meetings as required
- As a key member of the directorate and wider business, playing an active and collaborative role in the effective management and achievement of the goals of the NHS Business Services Authority, recognising the significant impact that the NHSBSAs activities has on many people and services within the NHS
- To maintain clinical professional registration, knowledge and expertise as appropriate for the role.
To promote the wider engagement with, and understanding and adoption of, a clinical risk management and patient safety approach across NHSBSA and its business partners, where appropriate
- Designing and delivering clinical safety and risk management training in the organisation to encourage understanding and consideration of clinical risks and patient safety and to reinforce a patient safety culture and adherence to clinical safety standards.
- Working with the Clinical Governance Lead co-ordinate and lead the implementation and evaluation of clinical risk management and patient safety strategies and reporting in NHSBSA.
- Ensure that appropriate systems and processes are in place for reporting, investigating, monitoring, managing and learning from patient safety risks and incidents, including root cause analysis as required.
- As a key member of the directorate and wider business play an active and collaborative role in the effective management and achievement of the goals of the NHS Business Services Authority, recognising the significant impact that the NHSBSAs activities have on many people and services within the NHS.
Proposed Interview Dates: 24 October and 30 October 2023
Job description
Job responsibilities
To further develop and drive the implementation of the proportionate and appropriate adoption of clinical risk management standards in the development and deployment of NHSBSA services and solutions
- Working with the Head of Professional and Clinical Services, ensuring effective policies, processes, monitoring and reporting are in place to meet the requirements of the implementation of Clinical Risk Management Standards for Health IT systems.
- Managing and co-ordinating the implementation of clinical safety and risk management activities across NHSBSA, ensuring integration with the overarching corporate governance and risk management frameworks and with software development and project management approaches in NHSBSA
- Ensuring appropriate processes are in place for the identification and safe management of clinical safety incidents.
- Promoting and ensuring, through engagement, collaboration and effective implementation across NHSBSA that effective clinical risk management is carried out in line with NHSBSAs responsibilities for deploying, developing and modifying health IT systems.
- Building strong professional working relationships with key areas of the business and internal stakeholders including the Digital, Data and Technology directorate, Portfolio Management Directorate, Primary Care Services, the Clinical Network, Information Governance and the Governance and Risk teams across the organisation, and business partner organisations as required, to ensure robust adoption and implementation of clinical safety and risk management standards
- Building effective and professional relationships and networks with external stakeholders to ensure appropriate development of the approach to clinical safety, clinical risk management and patient safety in NHSBSA and alignment with the wider health and care system, representing NHSBSA to external stakeholders and taking opportunities to enhance the profile and promote the reputation of the NHSBSA and its services
- Developing and delivering appropriate training to ensure understanding and robust implementation of a clinical risk management approach
- Building a robust approach to clinical risk reporting for the organisation providing visibility and assurance to the Leadership Team, the Audit & Risk Committee and Board
To ensure all activities required to implement and deliver clinical safety and risk management assessments and standards in NHSBSA are appropriately undertaken.
- Conducting and maintaining all activities required to implement and deliver clinical safety and risk management assessments and standards in NHSBSA demonstrating financial, resourcing and budgetary consideration and the proportionate application of the standards and showing appropriate consideration of mitigations and risk reductions, weighing costs against the benefits of risk reduction activities.
- Working with project and operational teams to maintain clinical safety and risk management consideration and oversight throughout the development and deployment of services and solutions.
- Developing and maintaining the required suite of documentation and deliverables to support the implementation and delivery of clinical risk management and to support and deliver robust assurance and reporting.
- Participating in the management of any live safety incidents, ensuring robust incident reporting, documentation and management and tracking.
- Participating in due diligence and other risk management exercises and frameworks, as required, and developing and co-ordinating a Clinical Safety Risk Register.
To be recognised as an expert in clinical safety and risk management, providing clinical safety and risk management expertise to NHSBSA, internal colleagues and business partners, as required
- Providing expert advice and guidance about current clinical safety and clinical risk management practice, quality, safety and service development to a range of internal stakeholders ensuring that learning and changes in practice occur
- Keeping up to date with clinical safety and clinical risk management and patient safety requirements and evidence, ensuring NHSBSA remains up-to-date in its approach.
- Leading and driving engagement across the organisation to ensure understanding and robust and appropriate implementation of clinical risk management standards and a clinical risk management approach.
- Developing and delivering assurance and reporting for organisational clinical governance assurance and reporting.
- Chairing clinical safety and clinical risk management meetings as required
- As a key member of the directorate and wider business, playing an active and collaborative role in the effective management and achievement of the goals of the NHS Business Services Authority, recognising the significant impact that the NHSBSAs activities has on many people and services within the NHS
- To maintain clinical professional registration, knowledge and expertise as appropriate for the role.
To promote the wider engagement with, and understanding and adoption of, a clinical risk management and patient safety approach across NHSBSA and its business partners, where appropriate
- Designing and delivering clinical safety and risk management training in the organisation to encourage understanding and consideration of clinical risks and patient safety and to reinforce a patient safety culture and adherence to clinical safety standards.
- Working with the Clinical Governance Lead co-ordinate and lead the implementation and evaluation of clinical risk management and patient safety strategies and reporting in NHSBSA.
- Ensure that appropriate systems and processes are in place for reporting, investigating, monitoring, managing and learning from patient safety risks and incidents, including root cause analysis as required.
- As a key member of the directorate and wider business play an active and collaborative role in the effective management and achievement of the goals of the NHS Business Services Authority, recognising the significant impact that the NHSBSAs activities have on many people and services within the NHS.
Proposed Interview Dates: 24 October and 30 October 2023
Person Specification
Personal Qualities, Knowledge and Skills
Essential
- An experienced clinical safety professional with the expertise and confidence to develop a clinical safety and risk management function in a complex organisation.
- A highly effective communicator who is credible and persuasive, commanding the confidence of senior stakeholders, building trust and confidence and inspiring others, using their knowledge and expertise to deliver an effective message.
- Displays professional courage with the confidence and authority to articulate, challenge, explain and justify decisions to senior stakeholders
- Remains resilient in the face of pressure resulting from competing demands and priorities.
- Creative and innovative, driving involvement and engagement from others, to establish and embed a robust clinical safety and risk management approach.
- A strong collaborator, creating and maintaining relationships and networks both internally to NHSBSA and across the health and care system.
- Highly developed analytical and problem-solving skills, capable of interpreting and evaluating complex, mufti-faceted information, with the ability to summarise complex information in a clear and digestible way.
Specialist Knowledge
Essential
- Comprehensive knowledge and understanding of clinical safety and the standards for clinical risk management for health IT systems and medical devices and their application and implementation.
- Knowledge and capability in a variety of risk identification and analysis techniques.
Desirable
- An awareness of wider system approaches to clinical safety, clinical risk management and patient safety.
Experience
Essential
- Significant experience in clinical safety and clinical risk management and the establishment of clinical safety and risk management assurance services.
- Management and leadership experience in clinical safety and clinical risk management.
- Degree or equivalent qualification/ in depth experience and knowledge to Masters equivalent experience
Desirable
- An experienced and accredited clinical safety officer
Qualifications
Essential
- A UK registered health care practitioner with degree or equivalent qualification
- Clinical safety and risk management knowledge acquired through training to master's level or experience and in-house training to masters level equivalent
- NHSD Clinical Risk Management training
Desirable
- Safety engineering qualification
- Post graduate qualification and/or advanced degree in either clinical or safety engineering and/or risk management
- Management/ Leadership qualification
- Project Management qualification
- Risk identification and/or Root Cause Analysis Training
Person Specification
Personal Qualities, Knowledge and Skills
Essential
- An experienced clinical safety professional with the expertise and confidence to develop a clinical safety and risk management function in a complex organisation.
- A highly effective communicator who is credible and persuasive, commanding the confidence of senior stakeholders, building trust and confidence and inspiring others, using their knowledge and expertise to deliver an effective message.
- Displays professional courage with the confidence and authority to articulate, challenge, explain and justify decisions to senior stakeholders
- Remains resilient in the face of pressure resulting from competing demands and priorities.
- Creative and innovative, driving involvement and engagement from others, to establish and embed a robust clinical safety and risk management approach.
- A strong collaborator, creating and maintaining relationships and networks both internally to NHSBSA and across the health and care system.
- Highly developed analytical and problem-solving skills, capable of interpreting and evaluating complex, mufti-faceted information, with the ability to summarise complex information in a clear and digestible way.
Specialist Knowledge
Essential
- Comprehensive knowledge and understanding of clinical safety and the standards for clinical risk management for health IT systems and medical devices and their application and implementation.
- Knowledge and capability in a variety of risk identification and analysis techniques.
Desirable
- An awareness of wider system approaches to clinical safety, clinical risk management and patient safety.
Experience
Essential
- Significant experience in clinical safety and clinical risk management and the establishment of clinical safety and risk management assurance services.
- Management and leadership experience in clinical safety and clinical risk management.
- Degree or equivalent qualification/ in depth experience and knowledge to Masters equivalent experience
Desirable
- An experienced and accredited clinical safety officer
Qualifications
Essential
- A UK registered health care practitioner with degree or equivalent qualification
- Clinical safety and risk management knowledge acquired through training to master's level or experience and in-house training to masters level equivalent
- NHSD Clinical Risk Management training
Desirable
- Safety engineering qualification
- Post graduate qualification and/or advanced degree in either clinical or safety engineering and/or risk management
- Management/ Leadership qualification
- Project Management qualification
- Risk identification and/or Root Cause Analysis Training
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
