Prescription Exemption Checking Team Member

NHS Business Services Authority

This job is now closed

Job summary

If you are self-motivated, a strong team player and are interested in a role that can make a difference, the NHS Business Services Authority (NHSBSA) have the opportunity for you! We are looking for Prescription Exemption Checking Team Members to join our team on the Evening Shift in Newcastle. This role is perfect to see how rewarding a career in the NHS can be. This is a great role for those looking for a part time role alongside studies, other jobs or childcare commitments.

If you are adaptable, work accurately and happy to work with tight targets, you have what this role needs! You will join the Prescription Services Evening Shift team completing data entry from prescription images to ensure that only those entitled to help with health costs are receiving benefits.

What do we offer?

27 days leave (increasing with length of service) plus bank holidays
Flexible working (on completion of 6 month probationary period)
Flexi time
Remote Working (occasional attendance to the office may be required so you must live within reasonable travelling distance from Bridge House - Newcastle)
Career development
Active wellbeing and inclusion networks
Excellent pension
NHS Car lease scheme
Access to a wide range of benefits and high street discounts!

Main duties of the job

Input data from image in a standardised format or by selecting from a list
Perform all duties to the required level of output and accuracy
Responsible for the security of documents , information and equipment under their control and undertakes all duties with due regards to the terms of the Data Protection Act

The current hours for the Evening Shift in Newcastle are 4pm-10pm Monday to Thursday, 4pm-9pm Friday and 7am-1pm Saturday. Successful candidates have the choice to work between 15-30 hours per week. Any hours worked after 8pm weekdays and any hours worked on a Saturday will attract an unsocial hours premium. Please note this salary is the Top of Band 2 (£22,383 per annum, pro rata).

In the Supporting Information section of the application form you must answer the following 3 questions:

1) Give an example of when you have completed a repetitive task. How did you keep yourself motivated?

2) Give an example when have worked under pressure or to tight deadlines

3) What is you understanding of the term 'Quality'? Give an example when you have had to be accurate in a task.

As part of the recruitment process, candidates who are invited to interview will be asked to complete a test prior to the interview. Tests and interviews will be held face to face in Bridge House, Newcastle.

About us

At the NHS Business Services Authority (NHSBSA) we deliver a range of essential national services to NHS organisations and contractors, patients and the public.

You may already be using some of our services. Do you have a prescription pre-payment certificate? Perhaps you found this vacancy through NHS Jobs? We're behind these, and much more.

Being one of the UK's Best Big Companies to work for, our values are to be Collaborative, Adventurous, Reliable and Energetic. We CARE about what we do and support each other in achieving our objectives.

Our people are the heart of our organisation. We strive to ensure they feel trusted, valued and empowered. We're passionate about nurturing and developing people. When you join us, we want you to grow, and we offer many opportunities for you to do that.

We welcome applications from people of all backgrounds. With wellbeing and inclusion central to our ethos, our BAME, Disability and Neurodiversity, LGBTQ+, Armed Forces and Women's networks help our colleagues to be their authentic selves at work.

At the NHSBSA we value and respect the diversity of our colleagues and are committed to being a flexible employer. We are proud to offer flexible working opportunities. Whether you're interested in hybrid working, working from home, flexible hours or job sharing, apply today and we can discuss available options with you at the interview stage.

We are the NHS delivering for the NHS.

Date posted

15 June 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

914-BSA4055

Job locations

Bridge House

152 Pilgrim Street

Newcastle upon Tyne

NE1 6SN

Job description

Job responsibilities

Job purpose:

The post holder will be required to input a range of data from images

In this role, you are accountable for:

Key appropriate information, from image, where the intelligent character recognition software (ICR) has not automatically captured information or has detected a data conflict.
Input data, from image, either by entering Memory Codes or, where relevant, constructing alpha-numeric codes in a standardised format or by selecting from a list.
Phone contact may be required with stakeholders.
Identifies and communicates any non-routine technical or system issues to line manager.
Where required, process quality sampling checks and provide feedback to colleagues
Perform all duties to the required level of output and accuracy.
Where required, may be requested to train, coach, and mentor new staff in the duties of the role.
Participate in, and contribute to, the Performance Appraisal Process.
Demonstrate an appreciation of Quality by complying with the Quality Management System, identifying, and recommending opportunities to improve working practices.
Responsible for the security of documents, information and equipment under their control and undertakes all duties with due regards to the terms of the Data Protection Act
Undertake such other duties as may be required commensurate with pay band and experience.

Job description

Job responsibilities

Job purpose:

The post holder will be required to input a range of data from images

In this role, you are accountable for:

Key appropriate information, from image, where the intelligent character recognition software (ICR) has not automatically captured information or has detected a data conflict.
Input data, from image, either by entering Memory Codes or, where relevant, constructing alpha-numeric codes in a standardised format or by selecting from a list.
Phone contact may be required with stakeholders.
Identifies and communicates any non-routine technical or system issues to line manager.
Where required, process quality sampling checks and provide feedback to colleagues
Perform all duties to the required level of output and accuracy.
Where required, may be requested to train, coach, and mentor new staff in the duties of the role.
Participate in, and contribute to, the Performance Appraisal Process.
Demonstrate an appreciation of Quality by complying with the Quality Management System, identifying, and recommending opportunities to improve working practices.
Responsible for the security of documents, information and equipment under their control and undertakes all duties with due regards to the terms of the Data Protection Act
Undertake such other duties as may be required commensurate with pay band and experience.

Person Specification

Qualifications

Desirable

GCSE Grade C or above Maths and English (or equivalent)

Experience

Essential

Experience of working in a quality controlled environment
Experience of following set procedures
Experience of keyboard skills to input data information at speed

Desirable

Experience of using manuals

Aptitudes

Essential

Able to work accurately and give attention to detail
Flexible approach to work
Able to cope with constant repetitive work

Person Specification

Qualifications

Desirable

GCSE Grade C or above Maths and English (or equivalent)

Experience

Essential

Experience of working in a quality controlled environment
Experience of following set procedures
Experience of keyboard skills to input data information at speed

Desirable

Experience of using manuals

Aptitudes

Essential

Able to work accurately and give attention to detail
Flexible approach to work
Able to cope with constant repetitive work

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information