Job summary
Join us as a People Relations and Culture Specialist and play a key role in shaping an exceptional colleague experience across our organisation. This is an ideal role for a confident ER professional who thrives in a varied, impactful environment.You'll provide expert guidance across the full spectrum of employee relations activity -- from managing complex, high-risk cases to supporting employment tribunal preparation, organisational change, TUPE and policy development. Your expertise will help leaders make informed, fair and legally sound decisions.You'll be central to embedding our Just and Restorative Learning Culture, fostering a workplace where colleagues feel supported, heard and empowered. Through strong relationships with managers, staff networks, trade unions and other partners, you'll use data and insight to influence outcomes and drive continuous improvement.A key part of the role includes managing complex casework, developing high-quality policies and creating practical tools aligned with evolving legislation, including the Employment Rights Bill. You'll also lead on case trends, risk identification and promoting psychologically safe, inclusive working environments.If you want to make a meaningful difference, champion positive culture and use your ER expertise to shape the future of how we work, we'd love to hear from you.
Main duties of the job
As a People Relations and Culture Specialist, you will lead the delivery of high-quality, legally compliant and values-driven employee relations support. You will act as a trusted expert on complex and sensitive ER matters, managing cases autonomously and ensuring fair, consistent and well-evidenced outcomes. Your work will shape how we support, engage and protect colleagues, strengthening a positive employment experience rooted in our Just and Restorative Learning Culture.
A core part of the role is developing, reviewing and implementing People policies that reflect best practice, evolving legislation and the expectations of an inclusive employer. You will also play a central role in organisational change activity--including restructures, redundancy processes, TUPE and consultations--ensuring leaders are supported to make sound, lawful and compassionate decisions.
Using data, insights and strong judgement, you will identify risks, influence decision making and drive continuous improvement in how ER and people-related change are managed. Building trusted relationships across the organisation will be essential to enabling collaborative and constructive problem solving.
About us
You will be joining our dynamic People Relations and Culture Team, a specialist function within the wider People Team. We are committed to delivering high quality employee relations support, driving cultural improvement, and enabling leaders to create fair, inclusive and values led working environments. We work collaboratively across the organisation -- alongside Business Partners, Staff Networks, Trade Unions, Occupational Health and other People Services teams -- to ensure colleagues feel supported throughout their employment journey. As part of this forward thinking team, you will have the opportunity to contribute your expertise, shape best practice, and play a key role in enhancing the colleague experience across NICE.
We can offer you a great place to work with good benefits, hybrid working, flexible working, and a supportive, friendly, and inclusive environment.
Job description
Job responsibilities
To be considered for this role, you should be able to particularly demonstrate the person specification criteria in the job advert in your application. However, applicants should be able to demonstrate all essential criteria through the entirety of the recruitment process to be considered for the job. Please see job description attached for full list of responsibilities.
Nice benefits include:Generous NHS Pension Secure your future with one of the most rewarding pension schemes in the UK.Flexible Working Enjoy a healthy work-life balance with options like remote working, compressed hours and flexible start/finish times.Exclusive Discounts Save on shopping, dining and more with a Blue Light Card.Time to Recharge Start with 27 days annual leave plus Bank Holidays.Inclusive Staff Networks Join supportive communities like Women in NICE, NICE & Proud, Race Equality Network, Disability Advocacy and more we celebrate diversity.
Tailored Development Grow your career with personalised learning and development opportunities.If you feel this is the type of environment you will enjoy working in, apply today!
As part of our commitment to supporting colleagues who are at risk of redundancy, we operate a redeployment process. Candidates who are registered as at risk redeployees will be given priority consideration for this vacancy in line with organisational policy.All applications from redeployees will be reviewed before any external applications are progressed.
Job description
Job responsibilities
To be considered for this role, you should be able to particularly demonstrate the person specification criteria in the job advert in your application. However, applicants should be able to demonstrate all essential criteria through the entirety of the recruitment process to be considered for the job. Please see job description attached for full list of responsibilities.
Nice benefits include:Generous NHS Pension Secure your future with one of the most rewarding pension schemes in the UK.Flexible Working Enjoy a healthy work-life balance with options like remote working, compressed hours and flexible start/finish times.Exclusive Discounts Save on shopping, dining and more with a Blue Light Card.Time to Recharge Start with 27 days annual leave plus Bank Holidays.Inclusive Staff Networks Join supportive communities like Women in NICE, NICE & Proud, Race Equality Network, Disability Advocacy and more we celebrate diversity.
Tailored Development Grow your career with personalised learning and development opportunities.If you feel this is the type of environment you will enjoy working in, apply today!
As part of our commitment to supporting colleagues who are at risk of redundancy, we operate a redeployment process. Candidates who are registered as at risk redeployees will be given priority consideration for this vacancy in line with organisational policy.All applications from redeployees will be reviewed before any external applications are progressed.
Person Specification
Education/Qualifications
Essential
- CIPD Level 5 (or equivalent qualification) OR equivalent demonstrable experience working at this level.
- Evidence of ongoing professional development relevant to Employee Relations or Employment Law.
Desirable
- CIPD Level 7 (or working towards
Experience
Essential
- Proven experience managing complex and multi stranded employee relations cases autonomously (e.g., grievance, disciplinary, performance, sickness, employment tribunal related activity).
- Experience supporting organisational change processes (e.g., restructures, TUPE, redundancy, consultation).
Desirable
- Experience developing new people policies and procedures.
Skills/Knowledge
Essential
- Strong, up-to-date working knowledge of employment law and its practical application, including recent or forthcoming legislation (e.g., Employment Rights Bill).
- Ability to produce high-quality documentation such as investigation reports, policy drafts, and case summaries suitable for internal hearings or tribunals
- Excellent communication and stakeholder management skills, with the ability to influence and build relationships across managers, trade unions and colleagues.
Person Specification
Education/Qualifications
Essential
- CIPD Level 5 (or equivalent qualification) OR equivalent demonstrable experience working at this level.
- Evidence of ongoing professional development relevant to Employee Relations or Employment Law.
Desirable
- CIPD Level 7 (or working towards
Experience
Essential
- Proven experience managing complex and multi stranded employee relations cases autonomously (e.g., grievance, disciplinary, performance, sickness, employment tribunal related activity).
- Experience supporting organisational change processes (e.g., restructures, TUPE, redundancy, consultation).
Desirable
- Experience developing new people policies and procedures.
Skills/Knowledge
Essential
- Strong, up-to-date working knowledge of employment law and its practical application, including recent or forthcoming legislation (e.g., Employment Rights Bill).
- Ability to produce high-quality documentation such as investigation reports, policy drafts, and case summaries suitable for internal hearings or tribunals
- Excellent communication and stakeholder management skills, with the ability to influence and build relationships across managers, trade unions and colleagues.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
