Job summary
Are you a passionate Technical Delivery Manager with experience of supporting delivery supporting organisational transformation?
Are you pragmatic, collaborative and radical in how you approach delivery whilst making sure nothing falls through the gaps?
If so we would love to hear from you!
The National Institute for Health and Care Excellence (NICE) is going through an exciting period of change and rapid growth and there could not be a better time to join us and as a Technical Delivery Manager where you will play a pivotal role in supporting NICE achieve its ambitions to be an organisation as brilliant as the people in it by delivering stable, cloud first, secure by design, user focused services that improve employee effectiveness.
This role is a fixed term contract until 31st March 2026 and qualifies for an annual recruitment and retention payment on top of the band 8A base salary of between £2500 and £5000 based on experience.
Interviews will be held on the 14th April 2025.
Main duties of the job
Working closely with the Infrastructure and Operations as well as digital and M365 delivery leads you will be responsible for leading a multi-disciplinary team to deliver a diverse change portfolio. To do this you will need to;
o Manage delivery of IT infrastructure, operations, cyber, and user support portfolios.o Create a supportive environment for team self-organization and learning.o Lead planning processes, ensuring realistic estimation and forecasting.o Engage and manage relationships with other delivery leads and external suppliers.o Develop and maintain delivery metrics for stakeholder reporting and process improvement.o Identify and manage risks, issues, and dependencies related to portfolio delivery.
The post holder must be passionate about delivering through the creation and iteration of transparent, inclusive ITIL process whilst understanding how they can incorporate supporting other teams using traditional agile approaches, seeking opportunities to influence how they can be used to support delivery the overall delivery of the directorates agreed portfolio.
About us
The Technical Delivery Manager role sits within the Strategy and Governance function of the Digital, Information and Technology (DIT) directorate which takes a lead role in portfolio negotiation with the business against their priorities and transformation agenda along with taking accountability for the delivery of the prioritised pipeline of investments.
You will join the Infrastructure & Operations team to lead the planning of delivery of their portfolio of technology initiatives, including IT, Infrastructure, Cyber and software.
We can offer you a great place to work with good benefits, flexible working, and a supportive, friendly, and inclusive environment.
Job description
Job responsibilities
To be considered for this role, you should be able to particularly demonstrate the person specification criteria in the job advert in your application. However, applicants should be able to demonstrate all essential criteria through the entirety of the recruitment process to be considered for the job.
Please see job description attached for full list of responsibilities.
Job description
Job responsibilities
To be considered for this role, you should be able to particularly demonstrate the person specification criteria in the job advert in your application. However, applicants should be able to demonstrate all essential criteria through the entirety of the recruitment process to be considered for the job.
Please see job description attached for full list of responsibilities.
Person Specification
Education
Essential
- Certified ITIL v4 qualification to a minimum of foundation level.
Experience
Essential
- Practical hands-on experience of working closely with internal resources and third party partners to successfully deliver a portfolio of IT change
Experience
Essential
- Ability to create realistic delivery plans within the capacity and capability of the resources available, whilst still being able to support essential day to day activities
Experience
Desirable
- Implementing and evidencing processes that support security management systems such as Cyber Essential, NIST and CAF frameworks
Skills
Essential
- Ability to cope with multiple and changing demands, meeting tight deadlines by exercising sound judgement in the face of conflicting pressures
Skills
Essential
- Experience of building delivery processes based on the guiding principles of ITIL v4
Person Specification
Education
Essential
- Certified ITIL v4 qualification to a minimum of foundation level.
Experience
Essential
- Practical hands-on experience of working closely with internal resources and third party partners to successfully deliver a portfolio of IT change
Experience
Essential
- Ability to create realistic delivery plans within the capacity and capability of the resources available, whilst still being able to support essential day to day activities
Experience
Desirable
- Implementing and evidencing processes that support security management systems such as Cyber Essential, NIST and CAF frameworks
Skills
Essential
- Ability to cope with multiple and changing demands, meeting tight deadlines by exercising sound judgement in the face of conflicting pressures
Skills
Essential
- Experience of building delivery processes based on the guiding principles of ITIL v4
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
