Job summary
NICE seeks a Senior Business Analyst specialising in digital transformation. You enjoy working in a complex problem domain across several business functions. You can work with staff at all levels, employing negotiation skills where necessary. You have a keen eye for detail and can manage and analyse business requirements. You can model and analyse business processes using standard methods. You can select and use appropriate analytical methods for different situations. You have a sound knowledge of digital solutions, technical and legal requirements. You are a key player in the multi-disciplinary agile team. You are educated to master's level or have equivalent experience working at this level. You can work without close supervision.
What you will bring to NICE:
- Significant experience of business transformation and development of new functionality and services - in knowledge and data management, information services or an on-line consumer/business-facing service.
- Strong knowledge of tools and processes used in application development projects (architecture, data modelling, testing, estimating etc) and expertise in Agile business analysis methods.
- People management and influencing skills to build relationships, explain strategies write user stories/use cases and translate business language between teams.
Contract type: Fixed term contract covering maternity leave. The contract length is 12 months, ending in April 2025.
Main duties of the job
As a Senior Business Analyst, you will:
- Work across the organisation to elicit & document accurate & comprehensive business requirements and translate these into clear user stories and use cases
- Liaise closely with other members of the agile delivery team to ensure plans and needs are aligned
- Be the Lead Business Analyst on complex programmes of work where there are multiple stakeholder groups involved and new requirements need to be traced through multiple integrated systems, requiring co- ordination and collaboration between multiple Business Analysts
- Build relationships at all levels with staff across the organisation and develop a broad knowledge of business processes to become a partner in delivering business change
About us
The Digital, Information and Technology directorate (DIT) provides NICE with the technology and infrastructure they need to carry out their work. DIT does this through the provision of a:
- secure and stable organisational infrastructure
- working with business teams to find, buy, build, or develop solutions to do their work more efficiently
- helping them to manage their data and information.
- buying software.
- DIT also designs, builds, and maintains NICE digital services.
The DIT Strategy and Governance team is responsible for governing, assuring and delivering NICE's Digital and Technology delivery roadmap. They ensure requests for technology are aligned with business priorities and strategy and spend is approved as part of the CDDO (Central Digital and Data Office) and DHSC digital spend process.
Our business analysts investigate, analyse, visualise, articulate, and solve complex problems and concepts. They explore opportunities for NICE service and business improvement.
Job description
Job responsibilities
Here at NICE we are passionate and proud of the work we do and the impact we make.
We can offer you a great place to work with good benefits, flexible working, and a supportive, friendly, and inclusive environment.
Benefits:
- We offer a range of benefits including the NHS pension scheme and staff discounts
- We provide a thorough induction programme
- Personal development is supported through extensive training and development opportunities
- We promote flexible working to help staff achieve a healthy work life balance
- We value equality and diversity and welcome applicants from all sections of the community
- We will interview all disabled applicants who meet the essential criteria in line with the NHS Guaranteed Interview Scheme
If you feel this is the type of environment, you will enjoy working in then please feel free to contact us for more information or apply now.
Job responsibilities
To be considered for this role, you should be able to particularly demonstrate the person specification criteria in the job advert in your application. However, applicants should be able to demonstrateall essential criteriathrough the entirety of the recruitment process to be considered for the job.
Please see job description attached for full list of responsibilities.
Job description
Job responsibilities
Here at NICE we are passionate and proud of the work we do and the impact we make.
We can offer you a great place to work with good benefits, flexible working, and a supportive, friendly, and inclusive environment.
Benefits:
- We offer a range of benefits including the NHS pension scheme and staff discounts
- We provide a thorough induction programme
- Personal development is supported through extensive training and development opportunities
- We promote flexible working to help staff achieve a healthy work life balance
- We value equality and diversity and welcome applicants from all sections of the community
- We will interview all disabled applicants who meet the essential criteria in line with the NHS Guaranteed Interview Scheme
If you feel this is the type of environment, you will enjoy working in then please feel free to contact us for more information or apply now.
Job responsibilities
To be considered for this role, you should be able to particularly demonstrate the person specification criteria in the job advert in your application. However, applicants should be able to demonstrateall essential criteriathrough the entirety of the recruitment process to be considered for the job.
Please see job description attached for full list of responsibilities.
Person Specification
Education
Essential
- Education to Master's level or equivalent work experience in Senior Business Analyst role, in complex environments and dealing with senior stakeholders.
Experience
Essential
- Ability to analyse information and use system design tools (graphic) (e.g. UML, BPMN, etc.) to communicate the problem domain and solution designs to technical and non-technical audiences
- Experience of working in multi-disciplinary teams using Agile methodologies, writing user stories, acceptance criteria, using Kanban boards etc.
Desirable
- Ability to quickly get up to speed using new software, environments, and tools, focused on those in the M365 and SharePoint ecosystem
Skills/Knowledge
Essential
- Excellent verbal and written communication skills. A good communicator including preparation and delivery of workshop design/ facilitation, and being able to rationalise complex information to make it understandable for others
- Strong knowledge of tools and processes surrounding application development projects (like business architecture, data modelling, scoping, estimating, prioritising etc.)
- An understanding of equal opportunities and the meaning of valuing diversity
Person Specification
Education
Essential
- Education to Master's level or equivalent work experience in Senior Business Analyst role, in complex environments and dealing with senior stakeholders.
Experience
Essential
- Ability to analyse information and use system design tools (graphic) (e.g. UML, BPMN, etc.) to communicate the problem domain and solution designs to technical and non-technical audiences
- Experience of working in multi-disciplinary teams using Agile methodologies, writing user stories, acceptance criteria, using Kanban boards etc.
Desirable
- Ability to quickly get up to speed using new software, environments, and tools, focused on those in the M365 and SharePoint ecosystem
Skills/Knowledge
Essential
- Excellent verbal and written communication skills. A good communicator including preparation and delivery of workshop design/ facilitation, and being able to rationalise complex information to make it understandable for others
- Strong knowledge of tools and processes surrounding application development projects (like business architecture, data modelling, scoping, estimating, prioritising etc.)
- An understanding of equal opportunities and the meaning of valuing diversity
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
