Job summary
The NHS Counter Fraud Authority (NHSCFA) is the national body responsible for all matters relating to the prevention, detection and investigation of economic crime across the NHS.
As part of the People and Workforce Development function's leadership team this post will act as the professional lead for Organisational Development (OD), Learning and development and Inclusion, providing strategic leadership, expert advice, and direction across these key areas to support the organisation's culture, capability, and equity ambitions.
We are looking for candidates who have significant experience of developing, implementing and evaluating people and workforce development programmes along with leading and embedding inclusivity. If you have the relevant significant experience alongside professional qualifications in Learning and development/ Organisational Development/ leadership and management alongside evidence of on-going CPD to maintain up to date practice we would encourage you to apply.
We have offices based in Coventry, Newcastle and London; we offer flexible and home-based working and there is some travel to our offices in Coventry and London required.
For an informal chat please contact Katherine.Guerin@nhscfa.gov.uk our Head of PWD
Assessment & Interview will be face to face at Coventry on 16th October 2025.We may close this vacancy early if we receive sufficient applications.
Main duties of the job
Act as the subject matter expert for learning, organisation and workforce development and inclusivity for NHSCFA
Develop leadership and management programmes, embedding a culture of inclusivity, continuous self-led learning, utilising blended learning and evidence-based approaches
Establish and embed an ROI framework for learning and development activity (e.g. Kirkpatrick)
Develop talent management and career development frameworks that align with workforce planning and the organisation's strategy and people plan.
Undertake diagnostic work, drawing on multiple sources of evidence to assess organisational culture and design sustainable approaches that create culture and behaviour changes .
Lead and manage the design and delivery of organisational development and culture programmes of work. These may include; strategic projects, coaching, mentoring, facilitation, training programmes, action learning, feedback, and action research.
Please see the JD for more information
About us
We have offices based in Coventry, Newcastle and London and also offer flexible and home-based working. The NHSCFA values and respects the diversity of its employees and aims to recruit a workforce which reflects our diverse communities. We welcome applications irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including an invitation to the first stage of the selection process and consideration of reasonable adjustments for people who have a disability. We accept secondments from the public and private sector; you should have agreement to being released from your current role in principle prior to submitting an application form. When you apply for this role, you will be redirected to our recruitment system TRAC. Please apply without delay as reserve the right to close any vacancies from further submissions when we have received sufficient applications from which to make a shortlist. The CFA does not hold a sponsor licence in respect of skilled worker visas and so is unable to employ candidates requiring sponsorship.
Job description
Job responsibilities
Oversee the development of employee voice and engagement groups such as the People Engagement Group, EDI Group and Mental Health Working Group aligning with the organizational and people strategies and plans.
Ensure compliance with the public sector equality duty
Support the Head of People and Workforce Development to increase matrix working, collaboration, data and intelligence sharing across the team to maximise the effectiveness and impact of the work of the team.
Support the policy development work led by the HR Business partner utilising the diagnostic work and evidence from workforce data to leverage opportunities to embed inclusivity and culture change.
Develop workforce skills analysis and associated development plans working with Heads of Service across the organization.
Provide consultancy and expert support to Heads of Service and teams, increase capability, support resilience and adaptability to change or facilitate specific improvements in performance and engagement.
Audit, analyse and evaluate the impact of OD and Culture interventions, disseminate learning and spread good practice
Audit organisational climate and context through the use of surveys, questionnaires, feedback methods and analyse the results and design OD interventions to create sustainable culture and behaviour change
Commission, use and analyses a variety of complex data sources to identity trends, inclusivity insights and future organisational and people needs and develop solutions to meet those needs
Lead and accountable for planning, oversight and delivery of the work of the function in learning, inclusivity and organization and workforce development.
Please see the JD for more information
Job description
Job responsibilities
Oversee the development of employee voice and engagement groups such as the People Engagement Group, EDI Group and Mental Health Working Group aligning with the organizational and people strategies and plans.
Ensure compliance with the public sector equality duty
Support the Head of People and Workforce Development to increase matrix working, collaboration, data and intelligence sharing across the team to maximise the effectiveness and impact of the work of the team.
Support the policy development work led by the HR Business partner utilising the diagnostic work and evidence from workforce data to leverage opportunities to embed inclusivity and culture change.
Develop workforce skills analysis and associated development plans working with Heads of Service across the organization.
Provide consultancy and expert support to Heads of Service and teams, increase capability, support resilience and adaptability to change or facilitate specific improvements in performance and engagement.
Audit, analyse and evaluate the impact of OD and Culture interventions, disseminate learning and spread good practice
Audit organisational climate and context through the use of surveys, questionnaires, feedback methods and analyse the results and design OD interventions to create sustainable culture and behaviour change
Commission, use and analyses a variety of complex data sources to identity trends, inclusivity insights and future organisational and people needs and develop solutions to meet those needs
Lead and accountable for planning, oversight and delivery of the work of the function in learning, inclusivity and organization and workforce development.
Please see the JD for more information
Person Specification
Knowledge and Experience
Essential
- Significant knowledge and experience of developing, implementing and evaluating people and workforce development programmes using a variety of methodologies. This may include occasionally delivering learning and development training as required
- Experience of organizational development and leading and embedding inclusivity.
- Experience of developing and embedding ROI practices for learning and evaluation and reporting on organisational development initiatives.
- Experience of developing and embedding talent and career management and aligning with wider workforce planning.
- Experience of embedding a learning culture.
- Experience of drafting a range of material including presentations, learning materials, communications for a variety of audiences.
- Extensive people management and leadership experience and knowledge of management and leadership practices.
- Experienced in producing high level reports in a professional and timely manner. providing clear, evidence- based reports for a range of audiences and for Senior Management Team and Board level
- Knowledge of project management and experience of leading, managing and delivering diverse complex projects
- High levels of negotiation and influencing skills
- Experienced strategic thinker. Capable of future proofing and forward thinking at a corporate level.
- Considerable personal initiative and the experience and ability to work with a high degree of autonomy.
Specialist Knowledge
Essential
- Demonstrable knowledge and experience of a wide range of workforce and organisational development areas including leadership and management development, equity, diversity and inclusion, well-being and mental health, people engagement, talent management, skills audit, workforce planning etc.
- Demonstrable knowledge of best practice and evidence-based approaches to learning and delivery including blended learning programmes, action learning sets, digital learning, etc
- Practical knowledge of learning and development/organisational development tools that support organisational and individual improvement
- Demonstrable knowledge and experience of developing or commissioning research programmes to inform future programme development and delivery.
Qualifications
Essential
- Degree or significant equivalent experience in a related subject.
- Relevant professional qualifications in Learning and development/ Organisational Development/ leadership and management with evidence of on-going CPD to maintain up to date practice
Desirable
- Post-graduate level or equivalent in a relevant field.
- Member of CIPD or other relevant professional body
- Project management training
Person Specification
Knowledge and Experience
Essential
- Significant knowledge and experience of developing, implementing and evaluating people and workforce development programmes using a variety of methodologies. This may include occasionally delivering learning and development training as required
- Experience of organizational development and leading and embedding inclusivity.
- Experience of developing and embedding ROI practices for learning and evaluation and reporting on organisational development initiatives.
- Experience of developing and embedding talent and career management and aligning with wider workforce planning.
- Experience of embedding a learning culture.
- Experience of drafting a range of material including presentations, learning materials, communications for a variety of audiences.
- Extensive people management and leadership experience and knowledge of management and leadership practices.
- Experienced in producing high level reports in a professional and timely manner. providing clear, evidence- based reports for a range of audiences and for Senior Management Team and Board level
- Knowledge of project management and experience of leading, managing and delivering diverse complex projects
- High levels of negotiation and influencing skills
- Experienced strategic thinker. Capable of future proofing and forward thinking at a corporate level.
- Considerable personal initiative and the experience and ability to work with a high degree of autonomy.
Specialist Knowledge
Essential
- Demonstrable knowledge and experience of a wide range of workforce and organisational development areas including leadership and management development, equity, diversity and inclusion, well-being and mental health, people engagement, talent management, skills audit, workforce planning etc.
- Demonstrable knowledge of best practice and evidence-based approaches to learning and delivery including blended learning programmes, action learning sets, digital learning, etc
- Practical knowledge of learning and development/organisational development tools that support organisational and individual improvement
- Demonstrable knowledge and experience of developing or commissioning research programmes to inform future programme development and delivery.
Qualifications
Essential
- Degree or significant equivalent experience in a related subject.
- Relevant professional qualifications in Learning and development/ Organisational Development/ leadership and management with evidence of on-going CPD to maintain up to date practice
Desirable
- Post-graduate level or equivalent in a relevant field.
- Member of CIPD or other relevant professional body
- Project management training
