Job summary
The NHS Counter Fraud Authority (NHSCFA) is the national body responsible for all matters relating to the prevention, detection and investigation of economic crime across the NHS. Further information about our work and annual plan for delivering this is available on our website.
This post is an ideal opportunity for someone with the right skills, experience and motivation to devise and implement communications and marketing campaigns, ensuring the NHSCFA reaches its key audiences effectively. We're looking for someone who has a background in staff communications and engagement, implementing effective communications campaigns and media relations to join our team. Be able to demonstrate initiative, strong administrative and organisational skills. We are keen to hear from candidates who have previous stakeholder, marketing, communications, or journalistic experience.
Potential applicants can contact Joe Gregory at joe.gregory@nhscfa.gov.uk for an informal chat if you have any questions regarding the role.
We reserve the right to close this vacancy before the advertised closing date should we receive a significant number of applications.
Interviews will be held on : 18th July 2024
Main duties of the job
This role supports the work of the corporate communications team and is responsible for the delivery of a comprehensive communications service for the NHS Counter Fraud Authority (NHSCFA). It will cover both internal and external stakeholders using a diverse range of channels with a focus on media relations, content production and campaigns as well as working across the wider corporate communications portfolio.
About us
We have offices based in Coventry, Newcastle and London and offer flexible, hybrid, office and home-based working. In addition to the advertised salary working in the London area will attract High-Cost Area Supplement where appropriate. The NHSCFA values and respects the diversity of its employees and aims to recruit a workforce which reflects our diverse communities. We welcome applications irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including an invitation to the first stage of the selection process and consideration of reasonable adjustments for people who have a disability. If you are applying to undertake this role on a secondment basis you should have agreement to being released from your current role in principle, prior to submitting an application form. When you apply for this role, you will be redirected to our recruitment system TRAC. Please apply without delay as we reserve the right to close any vacancies from further submissions when we have received sufficient applications from which to make a shortlist. The NHSCFA does not hold a sponsor licence in respect of skilled worker visas and so is unable to employ candidates requiring sponsorship.
Job description
Job responsibilities
Support the delivery of a comprehensive corporate communications service for the NHSCFA to both internal and external stakeholders working under the instruction of the senior communications officers
Produce a wide range of written content in an accurate and timely manner to include, but not restricted to, editorial for newsletters, articles and interviews for the web site and intranet as well as press releases and briefing notes/media statements
Support the preparation and delivery of campaign work for corporate programmes and specialist awareness raising initiatives for our teams including development of resources and content
Work across a range of programmes to provide support on creating messaging on complex and technical issues for a diverse range of audiences from front-line fraud investigators to the wider public
Using a range of communication skills, including writing and proofing, work across teams to produce a wide range of corporate publications from annual reports through to training guides
Please see full Job Description and Person Specification.
Job description
Job responsibilities
Support the delivery of a comprehensive corporate communications service for the NHSCFA to both internal and external stakeholders working under the instruction of the senior communications officers
Produce a wide range of written content in an accurate and timely manner to include, but not restricted to, editorial for newsletters, articles and interviews for the web site and intranet as well as press releases and briefing notes/media statements
Support the preparation and delivery of campaign work for corporate programmes and specialist awareness raising initiatives for our teams including development of resources and content
Work across a range of programmes to provide support on creating messaging on complex and technical issues for a diverse range of audiences from front-line fraud investigators to the wider public
Using a range of communication skills, including writing and proofing, work across teams to produce a wide range of corporate publications from annual reports through to training guides
Please see full Job Description and Person Specification.
Person Specification
Knowledge and Experience
Essential
- Experience of working in a corporate communications environment
- Beneficial, but not essential, to have NHS or public sector experience
- An understanding of how the media works and media handling
- Professional writer able to produce content for different channels and audiences
- Working knowledge of corporate communication channels including social media
- Experience of working across a large complex organisation, liaising with different teams and senior managers
- Ability to be a self-starter and manage and prioritise own workload to agreed deadlines
Specialist Knowledge
Essential
- Excellent interpersonal skills to work across diverse stakeholder audiences from counter fraud specialists to members of the public
- An understanding of how to write for the media and how the media works
- A creative approach to corporate communications to create understanding
- Excellent planning and organisational skills, with strong time management
Qualifications
Essential
- Related degree and associated industry recognised qualifications in journalism, the media and marketing
Desirable
- NCTJ accreditation/CIM/CIPR
Communication Skills
Essential
- An enthusiastic communications professional with a problem solving approach
- Excellent verbal and written skills, at an individual, team and organisational level.
- Ability to interpret complex, and sometimes sensitive, information into accessible key messages
- Strong interpersonal skills, particularly for interviewing and information gathering. Experience writing and delivering complex presentations
- Understanding and Proficiency in MS Office Program suite and others as required
Person Specification
Knowledge and Experience
Essential
- Experience of working in a corporate communications environment
- Beneficial, but not essential, to have NHS or public sector experience
- An understanding of how the media works and media handling
- Professional writer able to produce content for different channels and audiences
- Working knowledge of corporate communication channels including social media
- Experience of working across a large complex organisation, liaising with different teams and senior managers
- Ability to be a self-starter and manage and prioritise own workload to agreed deadlines
Specialist Knowledge
Essential
- Excellent interpersonal skills to work across diverse stakeholder audiences from counter fraud specialists to members of the public
- An understanding of how to write for the media and how the media works
- A creative approach to corporate communications to create understanding
- Excellent planning and organisational skills, with strong time management
Qualifications
Essential
- Related degree and associated industry recognised qualifications in journalism, the media and marketing
Desirable
- NCTJ accreditation/CIM/CIPR
Communication Skills
Essential
- An enthusiastic communications professional with a problem solving approach
- Excellent verbal and written skills, at an individual, team and organisational level.
- Ability to interpret complex, and sometimes sensitive, information into accessible key messages
- Strong interpersonal skills, particularly for interviewing and information gathering. Experience writing and delivering complex presentations
- Understanding and Proficiency in MS Office Program suite and others as required
