Job summary
The NHS Counter Fraud Authority (NHSCFA) is the national body responsible for all matters relating to the prevention, detection and investigation of economic crime across the NHS. Further information about our work and annual plan for delivering this is available on our website.
Are you passionate about delivering wide scale improvements and changes to services? If yes, you will find the role of Transformation Business Partner fulfilling, challenging and rewarding.
The Transformation function is looking for a Business Partner to instigate, develop and deliver improvement projects. The role will take a hands on approach in doing this working alongside operational and non-operational colleagues across the organisation to make a difference to countering fraud in the NHS
It is an exciting time to join the NHS Counter Fraud Authority as we continue and accelerate our ambition to see quality at the centre of cost improvement, whilst we develop a long term and sustainable transformation plan. This is a fixed term contract until end of March 2025, with potential for extension thereafter subject to funding.
Potential applicants can contact Nicola Burton at nicola.burton@nhscfa.gov.uk for an informal chat if you have any questions regarding the role.
We reserve the right to close this vacancy before the advertised closing date should we receive a significant number of applications.
Interview will be held on 7th May 2024 - face to face in Coventry.
Main duties of the job
Development and delivery of a number of transformation, service improvement and business development projects which are fundamental to achievement of the organisation's strategic priorities. This will include projects that fall within the organisation's Transformational Evolution Programme as well as development of future business and commercial activities.
A member of a dynamic matrix team where specialists are commissioned on requirement, which provides an effective, high quality, professional and well co-ordinated transformation and business development function.
To actively support the identification, development and implementation of transformation and new business development opportunities at a technical and corporate level.
About us
We have offices based in Coventry, Newcastle and London and offer flexible, hybrid, office and home-based working. In addition to the advertised salary working in the London area will attract High-Cost Area Supplement where appropriate. The NHSCFA values and respects the diversity of its employees and aims to recruit a workforce which reflects our diverse communities. We welcome applications irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including an invitation to the first stage of the selection process and consideration of reasonable adjustments for people who have a disability. If you are applying to undertake this role on a secondment basis you should have agreement to being released from your current role in principle, prior to submitting an application form. When you apply for this role, you will be redirected to our recruitment system TRAC. Please apply without delay as we reserve the right to close any vacancies from further submissions when we have received sufficient applications from which to make a shortlist. The NHSCFA does not hold a sponsor licence in respect of skilled worker visas and so is unable to employ candidates requiring sponsorship.
Job description
Job responsibilities
Support the development and delivery of the Transformation Strategy.
Identify and propose changes that support development of new markets and models of service delivery at a technical and corporate level
Manage and deliver multiple complex projects and workstreams which fall within the organisations Transformation Evolution Programme
Support operational managers and their teams to grow and transform their services in a sustainable manner whilst ensuring continuity of service, performance and quality
Define the scope and maintain all appropriate project documentation using the organisations own templates and tools (Verto)
Please see full Job Description and Person Specification.
Job description
Job responsibilities
Support the development and delivery of the Transformation Strategy.
Identify and propose changes that support development of new markets and models of service delivery at a technical and corporate level
Manage and deliver multiple complex projects and workstreams which fall within the organisations Transformation Evolution Programme
Support operational managers and their teams to grow and transform their services in a sustainable manner whilst ensuring continuity of service, performance and quality
Define the scope and maintain all appropriate project documentation using the organisations own templates and tools (Verto)
Please see full Job Description and Person Specification.
Person Specification
Knowledge and Experience
Essential
- Experience of producing high level reports including use of complex and sensitive and contentious information.
- Evidence of preparing and presenting complex information to professionals and others at different levels
- Experience of negotiating and managing complex contracts, including service reviews and provision of service to external customers, manging specific clauses and identifying any risk on delivery of financial return.
- Experience of project management from initial design to completion
- Experienced leader, able to lead teams of people in complex or challenging change processes
- Experience of facilitating groups helping them to identify problems, develop options and propose solutions
- Able to demonstrate a flexible approach ensuring achievement of objectives within constantly changing and complex situations and environments
Desirable
- Experienced line manager
- Budget management
Specialist Knowledge
Essential
- Practical experience specific to the role i.e. Lean/Improvement Tools/Change Management
- Able to manage complex data or situations, analyse, interpret and identify trends and variances
- Excellent negotiator who uses a variety of methods to gain support for ideas, strategies and values
- Strong organisational and planning skills. Able to manage complex change programmes. Able to deliver agreed objective within an agreed timeframe.
- Advanced IT skills in the use of Word, Excel, Powerpoint, Internet and Project Management Software
Desirable
- An understanding of NHS policy and the challenges facing the National and Local Health Economy.
Qualifications
Essential
- Degree or equivalent experience
- Specialist qualification in Project Management
- Specialist qualification in Change Management
Desirable
- Leadership & management qualification
Communication Skills
Essential
- Understanding and Proficiency in MS Office Program suite and Project Management tools
- Excellent Verbal and Written Skills, at an Individual, Team and Organisational level.
Person Specification
Knowledge and Experience
Essential
- Experience of producing high level reports including use of complex and sensitive and contentious information.
- Evidence of preparing and presenting complex information to professionals and others at different levels
- Experience of negotiating and managing complex contracts, including service reviews and provision of service to external customers, manging specific clauses and identifying any risk on delivery of financial return.
- Experience of project management from initial design to completion
- Experienced leader, able to lead teams of people in complex or challenging change processes
- Experience of facilitating groups helping them to identify problems, develop options and propose solutions
- Able to demonstrate a flexible approach ensuring achievement of objectives within constantly changing and complex situations and environments
Desirable
- Experienced line manager
- Budget management
Specialist Knowledge
Essential
- Practical experience specific to the role i.e. Lean/Improvement Tools/Change Management
- Able to manage complex data or situations, analyse, interpret and identify trends and variances
- Excellent negotiator who uses a variety of methods to gain support for ideas, strategies and values
- Strong organisational and planning skills. Able to manage complex change programmes. Able to deliver agreed objective within an agreed timeframe.
- Advanced IT skills in the use of Word, Excel, Powerpoint, Internet and Project Management Software
Desirable
- An understanding of NHS policy and the challenges facing the National and Local Health Economy.
Qualifications
Essential
- Degree or equivalent experience
- Specialist qualification in Project Management
- Specialist qualification in Change Management
Desirable
- Leadership & management qualification
Communication Skills
Essential
- Understanding and Proficiency in MS Office Program suite and Project Management tools
- Excellent Verbal and Written Skills, at an Individual, Team and Organisational level.
Employer details
Employer name
NHS Counter Fraud Authority
Address
7th Floor, HM Government Hub
10 South Colonnade, Canary Wharf
London
E14 4PU
Employer's website
https://cfa.nhs.uk/ (Opens in a new tab)
