Job summary
The NHS Counter Fraud Authority (NHSCFA) is the national body responsible for all matters relating to the prevention, detection and investigation of economic crime across the NHS. Further information about our work and annual plan for delivering this is available on our website.
We are looking to recruit Fraud Investigation Support Officers to work within the Counter Fraud Authority National Investigation Service. The remit of our National Investigation Service is to investigate allegations of fraud or other economic crime against the National Health Service.
The postholder will be responsible for providing investigation support functions to NHS CFA Investigators within an Investigation Team, they will be required to support investigations through a range of activities. Working with investigators to obtain and present the evidence required to prove or disprove allegations of fraud falling within the remit of NHSCFA
The Counter Fraud Authority has offices in London, Coventry and Newcastle and there is the opportunity for office based, hybrid or home working based at any of these locations. Working in the London area will attract High Cost Area Supplement where appropriate
Candidates will be vetted at NPPV Level 2
Main duties of the job
The postholder will be responsible for providing investigation support functions to NHS CFA Investigators within an NIS Investigation Team
The postholder will support investigations through a range of activity. In association with Investigators, Senior Fraud Investigator and Fraud Investigation Lead, the post holder will contribute to the agreed unit plan of activity including the application of appropriate sanctions. Principle duties will include obtaining and presenting the evidence required to prove or disprove allegations of fraud falling within the remit of NHSCFA. All work to be carried out to a standard required by the appropriate Courts, Crown Prosecution Service relevant legislation and best practice
About us
We have offices based in Coventry, Newcastle and London and also offer flexible and home based working. The NHSCFA values and respects the diversity of its employees, and aims to recruit a workforce which reflects our diverse communities. We welcome applications irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including an invitation to the first stage of the selection process and consideration of reasonable adjustments for people who have a disability. If you are applying to undertake this role on a secondment basis you should have agreement to being released from your current role in principle, prior to submitting an application form. When you apply for this role you will be redirected to our recruitment system TRAC. Please apply without delay as reserve the right to close any vacancies from further submissions when we have received sufficient applications from which to make a shortlist. The CFA does not hold a sponsor licence in respect of skilled worker visas and so is unable to employ candidates requiring sponsorship.
Job description
Job responsibilities
- Support the Investigation Lead and Investigators to manage their caseload, adhering to non-negotiable deadlines imposed by courts and the Crown Prosecution Service
- Support the preparation of cases for criminal, civil and disciplinaryconsideration in all cases where evidence of fraud is established
- Managing own workload, taking ownership and ensuring work is managed and conducted to the highest levels of professionalism and quality. This includes ensuring work is progressed and completed by required deadlines
- Support the analysis of possible avenues and methods of investigation to obtain evidence
- Support NIS investigative staff in operations involving surveillance,searches and arrests with NHSCFA staff and other agencies
- Support the preparation of applications for directed surveillance in accordance with the Regulation of Investigatory Powers Act 2000
- Support the preparation of appropriate and lawful applications under the Health Act when required
- Provide support for the preparation of briefings to NHSCFA staff, police andother agencies in relation to arrests, searches and interviews with suspects
- Establish, as directed, contact with relevant witnesses including expert witnesses, and provide support to the Fraud Investigation Lead and NIS Investigators in preparation for interviews
- Provide continuous support, advice and guidance, and manage theexpectations of, witnesses and victims and other clients including NHS staff, patients and healthcare professionals, from the time of initial contact until after the conclusion of an investigation including any court process
- Establish and maintain effective liaison with other stakeholders at all levels across the NHS CFA, wider NHS and other organisations within the public and private sectors involved directly or indirectly with investigating fraud using all appropriate methods
- Maintain CLUE case management in accordance with CFA guidance
- Responsible for producing and presenting accurate management information as required,
- Provide and receive complex information, and undertake complexstatistical analyses requiring accuracy, attention to detail and prolonged periods of concentration
- To deal with statistical and analytical queries, assessing whether analyses are robust e.g. investigating data anomalies identified during analyses instigating corrective action as required.
- To create schedules and spreadsheets to support the progress ofinvestigations, including the accurate inputting and review of complex data and information, ensuring that completion meets high evidential standards
- Ensure evidential material is obtained ethically and in accordance with the relevant legislation, policy and codes of practice
- Ensure the integrity of investigative material is maintained in accordance with internal NHSCFA policy and statutory requirements
- Support the maintenance of investigation material with due regard to the Criminal Procedures Investigation Act 1996, including management and disclosure of unused material in accordance with the act.
- Maintaining effective knowledge of available Information Technology tools and how they can best be used in the detection and investigation of fraud
Job description
Job responsibilities
- Support the Investigation Lead and Investigators to manage their caseload, adhering to non-negotiable deadlines imposed by courts and the Crown Prosecution Service
- Support the preparation of cases for criminal, civil and disciplinaryconsideration in all cases where evidence of fraud is established
- Managing own workload, taking ownership and ensuring work is managed and conducted to the highest levels of professionalism and quality. This includes ensuring work is progressed and completed by required deadlines
- Support the analysis of possible avenues and methods of investigation to obtain evidence
- Support NIS investigative staff in operations involving surveillance,searches and arrests with NHSCFA staff and other agencies
- Support the preparation of applications for directed surveillance in accordance with the Regulation of Investigatory Powers Act 2000
- Support the preparation of appropriate and lawful applications under the Health Act when required
- Provide support for the preparation of briefings to NHSCFA staff, police andother agencies in relation to arrests, searches and interviews with suspects
- Establish, as directed, contact with relevant witnesses including expert witnesses, and provide support to the Fraud Investigation Lead and NIS Investigators in preparation for interviews
- Provide continuous support, advice and guidance, and manage theexpectations of, witnesses and victims and other clients including NHS staff, patients and healthcare professionals, from the time of initial contact until after the conclusion of an investigation including any court process
- Establish and maintain effective liaison with other stakeholders at all levels across the NHS CFA, wider NHS and other organisations within the public and private sectors involved directly or indirectly with investigating fraud using all appropriate methods
- Maintain CLUE case management in accordance with CFA guidance
- Responsible for producing and presenting accurate management information as required,
- Provide and receive complex information, and undertake complexstatistical analyses requiring accuracy, attention to detail and prolonged periods of concentration
- To deal with statistical and analytical queries, assessing whether analyses are robust e.g. investigating data anomalies identified during analyses instigating corrective action as required.
- To create schedules and spreadsheets to support the progress ofinvestigations, including the accurate inputting and review of complex data and information, ensuring that completion meets high evidential standards
- Ensure evidential material is obtained ethically and in accordance with the relevant legislation, policy and codes of practice
- Ensure the integrity of investigative material is maintained in accordance with internal NHSCFA policy and statutory requirements
- Support the maintenance of investigation material with due regard to the Criminal Procedures Investigation Act 1996, including management and disclosure of unused material in accordance with the act.
- Maintaining effective knowledge of available Information Technology tools and how they can best be used in the detection and investigation of fraud
Person Specification
PS
Essential
- oSound understanding of criminal and civil legislation that relates to countering fraud. oSound understanding of the principles relating to the handling, processing and analysis of highly confidential information, including sensitive personally identifiable data. oGood practical knowledge of Microsoft Word, Excel, Access Databases, e-mail and ability to learn new software packages quickly
- oSignificant practical experience of countering fraud and corruption within a public or private sector agency in an investigative environment oSignificant practical experience of handling sensitive and confidential data in compliance with the law and best practice. oExperience of utilising IT packages to manage spreadsheets and /or databases effectively, and the use of IT to gather and analyse complex information effectively. oExperience of liaising closely with outside agencies within regulatory frameworks.
- oEducated to degree level or equivalent relevant experience oAccredited Counter Fraud Specialist qualification or member of Government Counter Fraud Profession in the Investigation Discipline (Practitioner Level)
- oWell-developed interpersonal skills and the ability to communicate effectively and articulate ideas and plans verbally, in a logical and coherent manner. oAbility to produce and present written reports, briefings and updates in a logical, accurate and structured manner. oAbility to form and build working relations with a wide range of people and organisations.
- oGood analytical and problem-solving skills with the ability to question and validate unexpected results and to summarise data concisely and clearly in report formats oDemonstrable understanding of Equal Opportunities and valuing diversity. oEnsure and maintain the highest standards of integrity and professionalism. oAbility to work to agreed deadlines and follow complex prescribed procedures. oAbility to work with minimum supervision to solve problems and make recommendations. oBe able to make an effective contribution within a team environment by providing advice, assistance and support to colleagues.
- Required to visit various sites on a when required Light Physical Effort Ability to undertake prolonged periods of mental concentration to facilitate operational process and system configuration changes for the NHS
Desirable
- Knowledge of NHS structure and working practices.
Person Specification
PS
Essential
- oSound understanding of criminal and civil legislation that relates to countering fraud. oSound understanding of the principles relating to the handling, processing and analysis of highly confidential information, including sensitive personally identifiable data. oGood practical knowledge of Microsoft Word, Excel, Access Databases, e-mail and ability to learn new software packages quickly
- oSignificant practical experience of countering fraud and corruption within a public or private sector agency in an investigative environment oSignificant practical experience of handling sensitive and confidential data in compliance with the law and best practice. oExperience of utilising IT packages to manage spreadsheets and /or databases effectively, and the use of IT to gather and analyse complex information effectively. oExperience of liaising closely with outside agencies within regulatory frameworks.
- oEducated to degree level or equivalent relevant experience oAccredited Counter Fraud Specialist qualification or member of Government Counter Fraud Profession in the Investigation Discipline (Practitioner Level)
- oWell-developed interpersonal skills and the ability to communicate effectively and articulate ideas and plans verbally, in a logical and coherent manner. oAbility to produce and present written reports, briefings and updates in a logical, accurate and structured manner. oAbility to form and build working relations with a wide range of people and organisations.
- oGood analytical and problem-solving skills with the ability to question and validate unexpected results and to summarise data concisely and clearly in report formats oDemonstrable understanding of Equal Opportunities and valuing diversity. oEnsure and maintain the highest standards of integrity and professionalism. oAbility to work to agreed deadlines and follow complex prescribed procedures. oAbility to work with minimum supervision to solve problems and make recommendations. oBe able to make an effective contribution within a team environment by providing advice, assistance and support to colleagues.
- Required to visit various sites on a when required Light Physical Effort Ability to undertake prolonged periods of mental concentration to facilitate operational process and system configuration changes for the NHS
Desirable
- Knowledge of NHS structure and working practices.
Employer details
Employer name
NHS Counter Fraud Authority
Address
7th Floor, HM Government Hub London
10 South Colonnade Canary Wharf
London
E14 4PU
Employer's website
https://cfa.nhs.uk/ (Opens in a new tab)
