Job summary
The National Health Service Counter Fraud Authority have an exciting opportunity for a full time Information and Intelligence Assistant to support the fight against fraud within the NHS. NHSCFA is committed to applying a strategic, co-ordinated and intelligence-led approach to its efforts to tackle fraud and corruption risks to the NHS. The Intelligence Unit will help NHSCFA deliver this aim by building and sustaining an intelligence network that enables both timely intervention and the informed development of proactive local and national strategies for the management of current and emerging threats
The ideal candidate will have a good standard of computer literacy including experience of Microsoft Word, Excel and Access. Ideally, they will have experience of interrogating databases to report information and basic statistics. An understanding of database design and how to query information held within them is desirable.
We reserve the right to close this vacancy earlier than the closing date if we receive sufficient applications from which to make a shortlist.
Vetting for NPPV 3 is a requirement for the post holder
Informal discussion before submission of applications is invited , please contact mark.dawson@nhscfa.gov.uk
The Counter Fraud Authority has offices in London, Coventry and Newcastle and there is the opportunity for office based, hybrid or home working based. Working in the London area will attract High Cost Area Supplement where appropriate
Main duties of the job
Supporting and administrating research, the collation of information and the development of intelligence. Contributing to a range of research, intelligence and loss analysis projects aimed at informing the development of coherent crime strategies. Supporting the development of a robust and effective information and intelligence capability, to ensure that NHSCFA is intelligence-led.
About us
We have offices based in Coventry, Newcastle and London and also offer flexible and home based working. The NHSCFA values and respects the diversity of its employees, and aims to recruit a workforce which reflects our diverse communities. We welcome applications irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including an invitation to the first stage of the selection process and consideration of reasonable adjustments for people who have a disability. If you are applying to undertake this role on a secondment basis you should have agreement to being released from your current role in principle, prior to submitting an application form. When you apply for this role you will be redirected to our recruitment system TRAC. Please apply without delay as reserve the right to close any vacancies from further submissions when we have received sufficient applications from which to make a shortlist. The CFA does not hold a sponsor licence in respect of skilled worker visas and so is unable to employ candidates requiring sponsorship.
Job description
Job responsibilities
- Regularly utilise and develop the databases used by the Unit to create information and statistical reports.
- Being responsible for periods of data inputting, retrieving, and presenting data.
- Validating information by making routine checks of internal and external information.
- Maintaining both manual and electronic filing systems in a methodical and structured manner.
- Developing an understanding of the frameworks and policies relating to NHS business as may be required for the development and management of loss analysis exercises and research projects that focus upon them.
- Contributing to the planning and organisation of unit tasks, specifically including the localised short-term planning and co-ordination of administrative work undertaken to ensure pro-active exercise deadlines are met.
- Co-ordinating and servicing meetings and other events, including booking rooms and facilities, preparing agendas and papers, taking minutes, liaising with representatives about their contributions to meetings and ensuring timely distribution of papers.
- Assisting in day-to-day administrative tasks and the use of office machinery, which may include document binding, scanning, filing, photocopying, printing, automated letter filling etc.
- Developing and supporting effective working relationships with colleagues in the Unit and other operational Units, and actively seeking to improve working practices by influencing events and individuals.
- Requesting and processing information from NHS health bodies, local NHS specialists, the police, government departments and other external agencies, ensuring that appropriate protocols and timescales are adhered to.
- Working with external partners and stakeholders to carry out validation checks on key data pertaining to investigations and similar inquiries.
- To work in partnership throughout NHSCFA and with key stakeholders; understanding and complying with MOUs and SLAs, to develop awareness and promote support for Unit initiatives.
- Maintain the organisations Continuous Professionalisation Development (CPD) programme, ensuring individuals can work towards and keep the IPP CPD which in turn will aid in membership to the Government Counter Fraud Profession (GCFP).
- The accurate and timely reviewing, evaluating and disseminating of reports of fraud received by the unit via our reporting systems
Decision Making:
- Regularly analysing raw information received by the Unit relating to actual and potential crime affecting the health service, and to apply judgement to these to determine the most appropriate manner in which they should be recorded, protectively marked, processed and disseminated, referring to senior personnel where necessary.
People Management:
General:
- All our People are expected to comply with Health and Safety legislation and guidance, and All Policies and Procedures while performing their duties.
- All our People will display, and abide by, the organisations Values and Behaviours, appropriate to their level, and to ensure that the current Values and Behaviours are observed by their reports (If applicable) and others. These Values and Behaviours may be updated from time to time, to align with Organisational Strategy and Business Requirements.
- To undertake any other duties that may be required to meet the needs of the Authority in the short or medium term, subject to the grade, experience, and capability of the Post Holder. This will be discussed with the Post Holder as the need arises.
- Should this Job Description need to be changed for the longer term, re-evaluation of the Job Description will be conducted as appropriate, and no later than in line with the 3 yearly review cycle.
- All Managers are responsible for supporting their people to be their best.
- All Managers will ensure that all aspects of work, quality and attendance are in line with the relevant current policies and performance requirements.
Job description
Job responsibilities
- Regularly utilise and develop the databases used by the Unit to create information and statistical reports.
- Being responsible for periods of data inputting, retrieving, and presenting data.
- Validating information by making routine checks of internal and external information.
- Maintaining both manual and electronic filing systems in a methodical and structured manner.
- Developing an understanding of the frameworks and policies relating to NHS business as may be required for the development and management of loss analysis exercises and research projects that focus upon them.
- Contributing to the planning and organisation of unit tasks, specifically including the localised short-term planning and co-ordination of administrative work undertaken to ensure pro-active exercise deadlines are met.
- Co-ordinating and servicing meetings and other events, including booking rooms and facilities, preparing agendas and papers, taking minutes, liaising with representatives about their contributions to meetings and ensuring timely distribution of papers.
- Assisting in day-to-day administrative tasks and the use of office machinery, which may include document binding, scanning, filing, photocopying, printing, automated letter filling etc.
- Developing and supporting effective working relationships with colleagues in the Unit and other operational Units, and actively seeking to improve working practices by influencing events and individuals.
- Requesting and processing information from NHS health bodies, local NHS specialists, the police, government departments and other external agencies, ensuring that appropriate protocols and timescales are adhered to.
- Working with external partners and stakeholders to carry out validation checks on key data pertaining to investigations and similar inquiries.
- To work in partnership throughout NHSCFA and with key stakeholders; understanding and complying with MOUs and SLAs, to develop awareness and promote support for Unit initiatives.
- Maintain the organisations Continuous Professionalisation Development (CPD) programme, ensuring individuals can work towards and keep the IPP CPD which in turn will aid in membership to the Government Counter Fraud Profession (GCFP).
- The accurate and timely reviewing, evaluating and disseminating of reports of fraud received by the unit via our reporting systems
Decision Making:
- Regularly analysing raw information received by the Unit relating to actual and potential crime affecting the health service, and to apply judgement to these to determine the most appropriate manner in which they should be recorded, protectively marked, processed and disseminated, referring to senior personnel where necessary.
People Management:
General:
- All our People are expected to comply with Health and Safety legislation and guidance, and All Policies and Procedures while performing their duties.
- All our People will display, and abide by, the organisations Values and Behaviours, appropriate to their level, and to ensure that the current Values and Behaviours are observed by their reports (If applicable) and others. These Values and Behaviours may be updated from time to time, to align with Organisational Strategy and Business Requirements.
- To undertake any other duties that may be required to meet the needs of the Authority in the short or medium term, subject to the grade, experience, and capability of the Post Holder. This will be discussed with the Post Holder as the need arises.
- Should this Job Description need to be changed for the longer term, re-evaluation of the Job Description will be conducted as appropriate, and no later than in line with the 3 yearly review cycle.
- All Managers are responsible for supporting their people to be their best.
- All Managers will ensure that all aspects of work, quality and attendance are in line with the relevant current policies and performance requirements.
Person Specification
PSpec
Essential
- Accurate collation of detailed, complex, and sensitive information or data. Good standard of computer literacy including experience of using Microsoft Word, Excel, and Access, together with standard keyboard skills. The ability to interpret information, solve varied problems to identify straightforward solutions. The ability to produce accurate and concise written material. The ability to interrogate databases to find and accurately report information and basic statistics. The ability to work independently with little or no supervision and as part of a team. The ability to work with flexibility and in an accurate and precise manner.
- The ability to use IT for information gathering and research from open sources. Experience in telephone skills and an ability to collect detailed complex and/or sensitive information. An understanding/awareness of the importance of tackling fraud in the public sector. A demonstrable understanding of the structure and function of the NHS and wider health group. Knowledge of confidentiality and the Data Protection Act. Knowledge of the Criminal Procedures Investigation Act 1996.
- Educated to at least 'A' level standard or NVQ Level 3 in relevant subject or significant equivalent experience.
- Well-developed interpersonal skills and the ability to communicate effectively. Required to visit various sites on a regular basis. Light Physical Effort
Desirable
- Experience of working in a criminal intelligence environment.
- Awareness of anti-fraud and corruption legislation.
- Working knowledge of intelligence databases (iBase).
- An accredited Counter Fraud Specialist or equivalent qualification
Person Specification
PSpec
Essential
- Accurate collation of detailed, complex, and sensitive information or data. Good standard of computer literacy including experience of using Microsoft Word, Excel, and Access, together with standard keyboard skills. The ability to interpret information, solve varied problems to identify straightforward solutions. The ability to produce accurate and concise written material. The ability to interrogate databases to find and accurately report information and basic statistics. The ability to work independently with little or no supervision and as part of a team. The ability to work with flexibility and in an accurate and precise manner.
- The ability to use IT for information gathering and research from open sources. Experience in telephone skills and an ability to collect detailed complex and/or sensitive information. An understanding/awareness of the importance of tackling fraud in the public sector. A demonstrable understanding of the structure and function of the NHS and wider health group. Knowledge of confidentiality and the Data Protection Act. Knowledge of the Criminal Procedures Investigation Act 1996.
- Educated to at least 'A' level standard or NVQ Level 3 in relevant subject or significant equivalent experience.
- Well-developed interpersonal skills and the ability to communicate effectively. Required to visit various sites on a regular basis. Light Physical Effort
Desirable
- Experience of working in a criminal intelligence environment.
- Awareness of anti-fraud and corruption legislation.
- Working knowledge of intelligence databases (iBase).
- An accredited Counter Fraud Specialist or equivalent qualification
Employer details
Employer name
NHS Counter Fraud Authority
Address
7th floor, HM Government Hub
10 South Colonnade, Canary Wharf
London
E14 4PU
Employer's website
https://cfa.nhs.uk/ (Opens in a new tab)
