Job summary
We are recruiting for a Business Support Officer to provide support to the Director, Deputy Director and Business Management Service within the Joint Cyber Unit (JCU) team. This role is available on a 12 month fixed term basis and we are looking for a candidate who is available to start as soon as possible.
The Joint Cyber Unit under the Office of the National Chief Information Security Officer (NCISO) sets strategy, policy and standards for cyber security across the health and care system. It develops strategies and policies to enable the effective management of systemic cyber risks across the wider health and care system in England.
Main duties of the job
This role will predominantly providediary management and business supportto the Deputy Chief Information Security Officer and the Deputy Director of Cyber Governance, Compliance and Risk within the JCU. We are looking for a candidate with experience of managing a senior leaders diary.
As a Business Support Officer, some of your other responsibilities will include:
- Act as the main point of contact with stakeholders in relation to communications, diary management, meeting management and other duties relating to the Deputy Directors and the NCISO.
- Ensure that the NCISO Business Plan and Objectives for the JCU are planned, managed and delivered effectively.
- Provide high quality support in managing and monitoring the JCU central inbox, ensuring that requests and commissions are dealt with promptly and accurately.
- Gather quality information and input; and leading the drafting and publication of the JCU Team Newsletter.
- Be a key member of the team as well as supporting effective communication and stakeholder management, both internally and externally across the Joint Data Policy Unit, Cyber Operations, Cyber Improvement Programme and beyond.
- Deputise for Business Co-ordinators in the provision of secretariat services to relevant meetings and boards, including taking minutes / actions, collating papers and preparing agendas.
About us
We are a great place to work.What we do matters.
From April 2023, NHS England, Health Education England and NHS Digital became one single organisation, putting workforce, data, digital and technology at the heart of our plans to transform the NHS. Our mission, to use data and technology to improve lives remains and we are currently recruiting critical, priority roles. Successful applicants should be aware that roles may be subject to change in the new organisation.NHS England leads the NHS in England to deliver high quality care for all. We support NHS organisations to deliver better outcomes for our patients and communities, work to get the best possible value for taxpayers, and drive improvement across the NHS. This includes improving the health of the population and the quality of care, tackling inequalities, and delivering care more efficiently.Our outstanding teams are passionate about technology and public service, making use of everyones skills to improve peoples lives.
We collaborate to deliver world class tech and intelligence, so come and join us. We are committed to sustainability, diversity and inclusion; our people are at the heart of what we do.
To find out more about the type of work we do, please take a look at ourwebsite.
Job description
Job responsibilities
To succeed in this role, the ability to foster good working relationships and the ability to influence and interact at a senior management level is key.
Some of the other skills and experiencewe'relooking for include:
- Experience of managing a busy directors mailbox and calendar, responding and signposting as necessary.
- Significant experience supporting a large team and busy senior management team up to director level. You will be confident working with sensitive and confidential information.
- Experience maintaining office systems and trackers and providing general admin support.
- Experience organising events, arranging meetings and liaising with stakeholders.
- Able to work without supervision to agreed deadlines, with the ability to respond quickly and re-prioritise when necessary.
- Whilst not essential, the ideal candidate will have experience supporting with secretariat duties, such as taking minutes and preparing agendas, at a senior level.
- Experienced in working in a technical and or cyber environment would be preferred, but is not essential to this role.
The role is predominantly working within standard business hours, but there may be a requirement to work flexibly at times.
What's in it for you
- a role as part of a dynamic team using data and digital technology to transform health and care
- a range of opportunities to build your experience in an environment where yourwork has a direct and positive impact
- a real commitment to your personal and professional development with accessto a broad range of learning opportunities
Why you should apply
We value the different experiences our people bring to their work.We're working to create an environment where everyone can make a full contributionno matter their background, identity, or circumstances.Which means, we encourage applications from people of all backgrounds and abilities.
Our work matters. You matter.
What we offer you:
- we're moving to ahybrid workingapproach which offers you an informal, flexible way of blending home and office working. Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
- flexible working opportunities - we value and respect the diversity of our employees, and applications from prospective candidates who require flexible working arrangements are welcomed; these include part-time hours, job sharing, flexible hoursand part-remote set ups
- 27 days annual leave increasing to 33 days with service
- a generous pension (with our contribution equal to 20.6% of your earnings)
- NHS Discounts including shops, restaurants, gym, mobile phones, and insurance
- employee benefit schemes including our Season Ticket Loan, CarLease and Bike to Work schemes
Next steps
Click apply to be redirected to our careers page, from here, you can view the assignment brief and apply for the role.
If you require areasonable adjustment or support with your application, please contactResourcing.team@nhs.net
Our application process is straightforward, you will be asked to upload your CV and write a personal statement. Within your personal statement, pleaseevidence your experiencein the following areas:
- Diary and business management activities at a Senior Management level
- Prioritising work, especially when there are conflicting requests
- Experience managing a team inbox
Remote interviews are due to take placeusing Microsoft Teams on the 11thMarch.
Applicants selected for interview will be contacted by email.
This post is not exempt from the Rehabilitation of Offenders Act 1974. We only ask applicants to disclose convictions which are not yet spent / unspent under the Rehabilitation of Offenders Act 1974. Following an offer of employment, we will carry out a Basic Disclosure and Barring Service (DBS) check as part of the pre-employment check process.
Job description
Job responsibilities
To succeed in this role, the ability to foster good working relationships and the ability to influence and interact at a senior management level is key.
Some of the other skills and experiencewe'relooking for include:
- Experience of managing a busy directors mailbox and calendar, responding and signposting as necessary.
- Significant experience supporting a large team and busy senior management team up to director level. You will be confident working with sensitive and confidential information.
- Experience maintaining office systems and trackers and providing general admin support.
- Experience organising events, arranging meetings and liaising with stakeholders.
- Able to work without supervision to agreed deadlines, with the ability to respond quickly and re-prioritise when necessary.
- Whilst not essential, the ideal candidate will have experience supporting with secretariat duties, such as taking minutes and preparing agendas, at a senior level.
- Experienced in working in a technical and or cyber environment would be preferred, but is not essential to this role.
The role is predominantly working within standard business hours, but there may be a requirement to work flexibly at times.
What's in it for you
- a role as part of a dynamic team using data and digital technology to transform health and care
- a range of opportunities to build your experience in an environment where yourwork has a direct and positive impact
- a real commitment to your personal and professional development with accessto a broad range of learning opportunities
Why you should apply
We value the different experiences our people bring to their work.We're working to create an environment where everyone can make a full contributionno matter their background, identity, or circumstances.Which means, we encourage applications from people of all backgrounds and abilities.
Our work matters. You matter.
What we offer you:
- we're moving to ahybrid workingapproach which offers you an informal, flexible way of blending home and office working. Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
- flexible working opportunities - we value and respect the diversity of our employees, and applications from prospective candidates who require flexible working arrangements are welcomed; these include part-time hours, job sharing, flexible hoursand part-remote set ups
- 27 days annual leave increasing to 33 days with service
- a generous pension (with our contribution equal to 20.6% of your earnings)
- NHS Discounts including shops, restaurants, gym, mobile phones, and insurance
- employee benefit schemes including our Season Ticket Loan, CarLease and Bike to Work schemes
Next steps
Click apply to be redirected to our careers page, from here, you can view the assignment brief and apply for the role.
If you require areasonable adjustment or support with your application, please contactResourcing.team@nhs.net
Our application process is straightforward, you will be asked to upload your CV and write a personal statement. Within your personal statement, pleaseevidence your experiencein the following areas:
- Diary and business management activities at a Senior Management level
- Prioritising work, especially when there are conflicting requests
- Experience managing a team inbox
Remote interviews are due to take placeusing Microsoft Teams on the 11thMarch.
Applicants selected for interview will be contacted by email.
This post is not exempt from the Rehabilitation of Offenders Act 1974. We only ask applicants to disclose convictions which are not yet spent / unspent under the Rehabilitation of Offenders Act 1974. Following an offer of employment, we will carry out a Basic Disclosure and Barring Service (DBS) check as part of the pre-employment check process.
Person Specification
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Additional Criteria
Essential
Desirable
Person Specification
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Additional Criteria
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
