Job summary
We are looking for a Corporate Performance Officer for our Planning and Governance team to manage the performance management system and admin functions for the monthly Corporate Management Group meetings. This is a full-time position; however, we may consider part time hours for an exceptional candidate.
Interviews will take place on Thursday 7 July.
Main duties of the job
Reporting to
the Risk and Business Planning Manager, you will manage the performance
management system used by the HFEA, creating monthly performance reports for
our senior management team and the Authority (our board). You will also conduct
dip-checks on the performance data submitted, update and develop performance
measurement systems and manage the internal incident management system,
reporting on lessons learned. You will be the secretariat to the Corporate
Management Group meetings, booking rooms, setting agendas, minuting, and
monitoring actions.
You should bring a
good working knowledge of performance management and KPI tracking, excellent
written and verbal communication skills and good working knowledge of Office
365, especially Excel. Advanced knowledge of working with PivotTables, graphs
and charts is desirable.
Experience of
minuting and meeting administration is essential. The role requires you to
produce reports for the senior management team. Given the varied nature of this
role, the ability to work under pressure with good time management and
prioritisation skills are key.
About us
The HFEA is
the UK's independent regulator overseeing safe and appropriate practice in
fertility treatment and embryo research. We license and monitor clinics
carrying out IVF, donor insemination, and human embryo research.
This post is
offered as either office based (in which case you will need to attend the
office at least one day per week our current team day in the office is
Wednesday) or home based (in which case office attendance will be specified by
your line manager based on business need). Our office is in Stratford, east
London, in attractive new premises on the edge of the Olympic Park, alongside
several other health Arms Length Bodies. In addition to flexibility and hybrid
working we offer generous annual leave and pension arrangements.
Job description
Job responsibilities
1. Running our performance management system,
through maintaining a performance scorecard, working with staff to develop new
performance indicators when needed, carrying out overall performance monitoring
and dip-checks of data accuracy, monthly data gathering and providing regular
high-quality performance reports to the Senior Management Team and the
Authority (our Board) for review and comment.
2. Managing and servicing the HFEA’s Corporate
Management Group meetings. This entails meeting scheduling, room bookings,
coordination of agendas, provision of papers, minute-taking at monthly
meetings, monitoring of agreed actions and reporting on matters arising.
3. Assisting the Risk and Business Planning
Manager with the management of our internal incident system, ensuring lessons
learned are fed back into improved performance.
4. Working with the Risk and Business Planning
Manager to provide administrative support for internal audits of our risk and
performance systems, and to implement improvements to the performance
management system in response to audit recommendations, reporting back as
needed to the Audit and Governance Committee or the Corporate Management Group.
5. Assisting the Risk and Business Planning
Manager with other administrative tasks relating to organisational planning and
performance, such as co-ordinating the production of teams’ annual service
delivery plans, inducting new staff in relevant areas and assisting with the
coordination of other work in the absence of the Risk and Business Planning
Manager.
Job description
Job responsibilities
1. Running our performance management system,
through maintaining a performance scorecard, working with staff to develop new
performance indicators when needed, carrying out overall performance monitoring
and dip-checks of data accuracy, monthly data gathering and providing regular
high-quality performance reports to the Senior Management Team and the
Authority (our Board) for review and comment.
2. Managing and servicing the HFEA’s Corporate
Management Group meetings. This entails meeting scheduling, room bookings,
coordination of agendas, provision of papers, minute-taking at monthly
meetings, monitoring of agreed actions and reporting on matters arising.
3. Assisting the Risk and Business Planning
Manager with the management of our internal incident system, ensuring lessons
learned are fed back into improved performance.
4. Working with the Risk and Business Planning
Manager to provide administrative support for internal audits of our risk and
performance systems, and to implement improvements to the performance
management system in response to audit recommendations, reporting back as
needed to the Audit and Governance Committee or the Corporate Management Group.
5. Assisting the Risk and Business Planning
Manager with other administrative tasks relating to organisational planning and
performance, such as co-ordinating the production of teams’ annual service
delivery plans, inducting new staff in relevant areas and assisting with the
coordination of other work in the absence of the Risk and Business Planning
Manager.
Person Specification
Knowledge & skills
Essential
- Knowledge of corporate performance monitoring and reporting against key performance indicators
Desirable
- Formal training in performance measurement and or the development of key performance indicators
Managing work
Essential
- Ability to work under pressure manage deadlines and prioritise effectively
- Ability to influence and seek cooperation from colleagues regarding regular corporate reporting
- Ability to communicate complex information to a range of audiences
Qualifications
Essential
- Educated to A level or above.
Experience
Essential
- Experience of running or supporting a performance measurement and management system featuring key performance indicators
- A good understanding of Office 365 especially of using Excel to track performance or other data
- Experience of preparing agendas for running and minuting decision making committees or internal groups
- Experience in producing high quality reports for both senior internal and formal external audiences
Desirable
- Experience of designing and testing new key performance indicators with robust data quality
- Experience of creating Excel spreadsheets charts and graphs to capture and track performance or other data
- Experience of developing and utilising data to identify trends and issues including using pivot tables
- Experience of training staff
Person Specification
Knowledge & skills
Essential
- Knowledge of corporate performance monitoring and reporting against key performance indicators
Desirable
- Formal training in performance measurement and or the development of key performance indicators
Managing work
Essential
- Ability to work under pressure manage deadlines and prioritise effectively
- Ability to influence and seek cooperation from colleagues regarding regular corporate reporting
- Ability to communicate complex information to a range of audiences
Qualifications
Essential
- Educated to A level or above.
Experience
Essential
- Experience of running or supporting a performance measurement and management system featuring key performance indicators
- A good understanding of Office 365 especially of using Excel to track performance or other data
- Experience of preparing agendas for running and minuting decision making committees or internal groups
- Experience in producing high quality reports for both senior internal and formal external audiences
Desirable
- Experience of designing and testing new key performance indicators with robust data quality
- Experience of creating Excel spreadsheets charts and graphs to capture and track performance or other data
- Experience of developing and utilising data to identify trends and issues including using pivot tables
- Experience of training staff
