Job summary
Optalis operates two nursing homes - Bluebell House in Wokingham and The Hollies Care Home in Burghfield Common. We provide support to older people living with dementia, and nursing care for people aged 65 and over who are living with long term health conditions.
The Hollies is set within a charming mansion house in the picturesque village of Burghfield Common. Optalis took over The Hollies in February 2025 and we have been working hard to reinvigorate the building, as well as build a great team to deliver care to our residents.
We're here to help people enjoy their later life, whether that means participating in meaningful activities, remembering their past in positive ways, or simply relaxing in our garden or exploring pursuits that matter most.
Peoples' preferences, needs and wishes are central to the support we provide. We work with people we support and their loved ones to plan their care and support, to make sure that we know and understand what is important. We have strong working relationships with our local health and social care teams to ensure that our care and support adjusts as peoples needs change.
Main duties of the job
We are looking to secure an experienced Manager with valid NMC pin to lead our nursing home team in delivering high-quality, relationship-centred care and services for all residents. This includes ensuring full compliance with internal and external standards, and aligning all activities with Optalis policies, procedures, vision, and values - while meeting business performance targets.
The Registered Manager will report directly to the Head of Nursing Services, ensuring the home consistently achieves and maintains at least a GOOD CQC rating. Initially, the focus will be on transforming the service to fully align with Optalis values and securing a GOOD rating within an agreed timeframe.
The role requires inspiring, motivating, and empowering all team members to achieve outstanding outcomes, always working in line with our vision and values.
The successful applicant will have;
- Minimum of 5 years experience managing a CQC-regulated Nursing Home.
- Active NMC registration with a valid PIN.
- Proven leadership and management skills.
- Strong IT skills, including Microsoft Office applications.
- Full UK driving licence and access to a vehicle for business use.
Please note, we reserve the right to close this position early should we receive a high volume of applications - we recommend you apply as early as possible using the link on the menu or going to Optalis.org/jobs
About us
Optalis is a LATCo (Local Authority Trading Company) jointly owned by Wokingham Borough Council and the Royal Borough of Windsor and Maidenhead.
Optalis delivers adult social care on behalf of the two local authorities. We have over 50 services across the WBC and RBWM boroughs, supporting adults with learning disabilities to live independently, providing dementia and nursing care for older people and offering reablement services to help people return home from hospital.
We provide stable employment and opportunities to develop yourself and advance your career.
Optalis is not an agency or staffing provider.
Job description
Job responsibilities
Leadership & Team Management
- Oversee recruitment, induction, and training of staff, ensuring competence and achievement of learning targets.
- Lead supervision, appraisal, and performance management processes.
- Manage investigations, disciplinaries, complaints, and root cause analyses in line with company policies.
- Foster professional growth through robust learning and development opportunities.
- Develop and own the homes annual business plan and contingency plans.
- Ensure the activities team delivers a meaningful, best-practice programme for residents.
- Coach and empower the team to deliver exceptional customer experiences.
Relationship-Centred Care
- Build strong relationships with residents, families, staff, and external stakeholders to support high-quality, person-centred care.
- Ensure care delivery reflects best practice and follows a cycle of continuous assessment, planning, implementation, and evaluation.
- Demonstrate excellent communication, negotiation, and conflict-resolution skills.
- Uphold confidentiality, integrity, and transparency at all times.
- Approachably engage with individuals from diverse backgrounds, building trust and rapport.
- Demonstrate adaptability, problem-solving skills, and commitment to delivering the highest standards of care.
Health & Safety
- Ensure compliance with all Health & Safety legislation, including timely completion of risk assessments.
- Oversee safe working practices, and ensure timely reporting and investigation of accidents, incidents, and near misses.
- Maintain a safe and compliant environment and equipment.
Compliance & Quality Assurance
- Build effective working relationships with external agencies and key stakeholders.
- Ensure regulatory and statutory requirements are fully met, including timely reporting of statutory events.
- Respond promptly to internal and external audit findings, evidencing progress through action plans and risk registers.
- Maintain a strong focus on achieving the highest possible CQC outcomes.
Job description
Job responsibilities
Leadership & Team Management
- Oversee recruitment, induction, and training of staff, ensuring competence and achievement of learning targets.
- Lead supervision, appraisal, and performance management processes.
- Manage investigations, disciplinaries, complaints, and root cause analyses in line with company policies.
- Foster professional growth through robust learning and development opportunities.
- Develop and own the homes annual business plan and contingency plans.
- Ensure the activities team delivers a meaningful, best-practice programme for residents.
- Coach and empower the team to deliver exceptional customer experiences.
Relationship-Centred Care
- Build strong relationships with residents, families, staff, and external stakeholders to support high-quality, person-centred care.
- Ensure care delivery reflects best practice and follows a cycle of continuous assessment, planning, implementation, and evaluation.
- Demonstrate excellent communication, negotiation, and conflict-resolution skills.
- Uphold confidentiality, integrity, and transparency at all times.
- Approachably engage with individuals from diverse backgrounds, building trust and rapport.
- Demonstrate adaptability, problem-solving skills, and commitment to delivering the highest standards of care.
Health & Safety
- Ensure compliance with all Health & Safety legislation, including timely completion of risk assessments.
- Oversee safe working practices, and ensure timely reporting and investigation of accidents, incidents, and near misses.
- Maintain a safe and compliant environment and equipment.
Compliance & Quality Assurance
- Build effective working relationships with external agencies and key stakeholders.
- Ensure regulatory and statutory requirements are fully met, including timely reporting of statutory events.
- Respond promptly to internal and external audit findings, evidencing progress through action plans and risk registers.
- Maintain a strong focus on achieving the highest possible CQC outcomes.
Person Specification
Experience
Essential
- Minimum of 5 years experience managing a CQC-regulated Nursing Home
- Strong leadership and management skills
- Ability to develop meaningful relationships
Desirable
- Experience of working with people living with dementia
Qualifications
Essential
- Registered with NMC
- Full UK Driving Licence
Desirable
- Dementia Care Qualification
Person Specification
Experience
Essential
- Minimum of 5 years experience managing a CQC-regulated Nursing Home
- Strong leadership and management skills
- Ability to develop meaningful relationships
Desirable
- Experience of working with people living with dementia
Qualifications
Essential
- Registered with NMC
- Full UK Driving Licence
Desirable
- Dementia Care Qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
