Job summary
Clinical Policy Writer - Wokingham
The Governance and Quality Assurance team provides internal services, with a core focus on continuous improvement and learning to maintain compliance and offer assurance, direction and guidance to the broader teams and functions across Optalis Services.
This is an exciting time to be part Optalis and help shape the future of our adult care and nursing services as we expand our portfolio within the Wokingham borough!
Main duties of the job
Working with Head of Service and Registered Managers, you will lead the development and publishing of clinical policies and procedures that ensure the people we support receive the highest level of care. The role will include creating approximately 35-40 policies, covering a number of clinical responsibilities in care homes with nursing.
Gathering information from CQC, NMC, colleagues and residents, you will write easy to understand policies and procedures with clear clinical guidance. Using Croner-i and our base templates, you will ensure they are fit for purpose and relevant to Optalis services.
There will also be a requirement to validate the accuracy and relevance of the information, as well as keeping records of revisions, updates and deletions of current policies.
The role will involve the need to visit other Optalis sites, such as Bluebell House in Wokingham and Hollies Care Home in Burghfield Common.
About us
Optalis is jointly owned by Wokingham Borough Council and the Royal Borough of Windsor and Maidenhead.
Optalis delivers adult social care on behalf of the two local authorities. We have over 50 services across the WBC and RBWM boroughs, supporting adults with learning disabilities to live independently, providing dementia and nursing care for older people and offering reablement services to help people return home from hospital.
We provide stable employment and opportunities to develop yourself and advance your career.
Job description
Job responsibilities
To gather information for policy writing from such sources as:
- Care Quality Commission (CQC)
- Nursing and Midwifery Council (NMC)
- NICE guidance
- Best Practice examples
- Optalis Managers, Nurses and care staff
- Residents.
To write clinical policies, procedures and guidance using Optalis templates.
To ensure that company policies are clear and easy to understand for employees.
To keep records of any policy changes, including revisions, updates, and deletions.
To validate the accuracy, completeness and relevance of the information collected.
To maintain a working knowledge of legislation underpinning Adult Social Care (The Care Act 2014, CQC Regulations).
To comply with Optalis policies and procedures, and adhere to the standards set out in the Optalis Core Values.
To promote equality as an integral part of the role, treating everyone with fairness, dignity and respect.
Job description
Job responsibilities
To gather information for policy writing from such sources as:
- Care Quality Commission (CQC)
- Nursing and Midwifery Council (NMC)
- NICE guidance
- Best Practice examples
- Optalis Managers, Nurses and care staff
- Residents.
To write clinical policies, procedures and guidance using Optalis templates.
To ensure that company policies are clear and easy to understand for employees.
To keep records of any policy changes, including revisions, updates, and deletions.
To validate the accuracy, completeness and relevance of the information collected.
To maintain a working knowledge of legislation underpinning Adult Social Care (The Care Act 2014, CQC Regulations).
To comply with Optalis policies and procedures, and adhere to the standards set out in the Optalis Core Values.
To promote equality as an integral part of the role, treating everyone with fairness, dignity and respect.
Person Specification
Experience
Essential
- Experience of policy and procedure writing
- Ability to produce well-written and evidence-based information
- Respond effectively to changing demands, adjusting priorities as needed
- Ability to always keep customers as the focus for the job purpose
- Good communicator and active listener
- IT literate - Effective use of Microsoft Office software, in particular Word
Desirable
- Experience of Quality Improvement
- Familiar with policy writing, project work and service development
Qualifications
Essential
- Educated to GCSE grade C or equivalent in English and Mathematics
- Working knowledge of Care Quality Commission and Key Lines of Enquiries
Desirable
- Educated to Degree Level or Equivalent
Person Specification
Experience
Essential
- Experience of policy and procedure writing
- Ability to produce well-written and evidence-based information
- Respond effectively to changing demands, adjusting priorities as needed
- Ability to always keep customers as the focus for the job purpose
- Good communicator and active listener
- IT literate - Effective use of Microsoft Office software, in particular Word
Desirable
- Experience of Quality Improvement
- Familiar with policy writing, project work and service development
Qualifications
Essential
- Educated to GCSE grade C or equivalent in English and Mathematics
- Working knowledge of Care Quality Commission and Key Lines of Enquiries
Desirable
- Educated to Degree Level or Equivalent
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
