Job summary
Job title: Wellbeing Worker
Contract: Permanent
Hours: Full time
Salary: £26,421 - £28,770 per annum
Introduction to the role of the team
We are recruiting to a number of positions throughout Leeds.
Main duties of the job
The role will involve working with a wide range of customers and their carers in a strength based way, helping people to live as independently as possible for as long as possible. You will be responsible for assessing and working with people to devise a support package that reflects the assessed needs of the individual. It will also involve signposting, linking with the 3rd sector as well as giving advice and assessing what level of support is needed. You will also have the opportunity to work with professionals from other agencies in the delivery of services.
Front line
You will have excellent communication skills and be a team player.
You will be motivated and a critical thinker with the ability to understand the needs of your customers.
What you will bring to the role
The ideal candidates will possess demonstrable literacy and numeracy skills and will have the ability to plan, evaluate and prioritise work. We are looking for candidates with excellent interpersonal and communication skills.
A knowledge and understanding of health and social care issues as well as the ability to work within Leeds City Council policy and procedures is essential.
About us
Would you like to be part of something bigger and join us in our ambition to become the Best City, working together as a Team for Leeds. Do your values match ours and do you have something to offer?
Leeds City Council delivers over 500 different services to residents and is dedicated to bringing the benefits of a prosperous, vibrant and attractive city to the people of Leeds. This is a fantastic time to join us.
Benefits of working with us:
We pride ourselves on offering the best employee experience, with a genuine commitment to keeping our colleagues safe and well at work. You can expect great benefits whilst working for us including:
- a competitive pay progression structure including generous employer pension contributions
- flexible career paths with tailored personal and professional development
- support for you, your home and your family including personal, and financial support
- hybrid working arrangements (subject to needs of the role) and a flexitime system
For more information about our benefits please see the benefits section of our jobs page.
Job description
Job responsibilities
Job Description
Job purpose
Under the direction of a Team Manager and with support and direction from Social Worker colleagues, provide a high quality and comprehensive assessment and support planning service, advising adults with care and support needs. In doing so, promote the principles of wellbeing as described within the Care Act 2014.
Responsibilities
- To work within a community or hospital based team, providing person centred support in line with the Care Act 2014.
- Contribute to the promotion of improved outcomes for individuals, families, carers and groups from diverse and disadvantaged communities.
- To undertake and contribute to the review of individual plans relating to the assessed needs of service users, their families and carers.
- Maintain and update case notes and other electronic records, write reports as required within the limits of data protection.
- With supervision, to carry a caseload of appropriately allocated cases and undertake assessments of service user needs using a person centred outcomes focused approach.
- Where required, prepare person centred support plans in conjunction with service user, their families and carers.
- Where safeguarding issues arise on the Wellbeing and Recovery Worker caseload, to escalate them to the manager and to assist the Social Worker to investigate and manage risks.
- To ensure that any concerns about practice and procedures are raised with the team manager.
- Organise work activities on their caseload and prioritise tasks as required.
- With support to undertake office duty as required.
- To provide general advice about the Councils charging policy.
- Develop and maintain effective working relationships with other professionals within the directorate and partner agencies to ensure an integrated approach to the support planning and safeguarding of service users.
- Be responsible for understanding and applying all appropriate practice standards, policies and procedures.
- Responsible for assessing and working with the client to devise a support package that reflects the assessed needs of the service user, with support from a Social Worker where required.
- Be responsive to feedback and self-reflection around practise.
- Appropriately participate in meetings and relevant forums.
- Work closely with line manager using supervision and appraisal to develop own performance and skills through CPD.
- To use supervision and appraisal to continually develop professionally.
- To comply with the requirements of all Leeds City Council and Directorate policies and procedures and staff instructions, including responsibilities under Health and Safety policy and procedures.
- To actively promote Equality and Diversity throughout the service.
- To undertake any other duties and responsibilities appropriate to the grade and purpose of the job as may be determined by the directorate.
- The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post.
Qualifications
QCF Level 4 diploma in Adult Care would be desirable.
Essential requirementsIt is essential that the candidate should be able to demonstrate the following criteria for the post. Candidates will only be shortlisted for interview if they can demonstrate that they meet all the essential requirements.
- Able to effectively plan and engage service users in developing their support plan using a range of agencies.
- Ability to plan, prioritise and time manage own workload.
- Able to communicate well and with a range of partners and service users, carers and colleagues.Able to engage individuals, families, carers and workers from other agencies.Ability to devise and implement service and support plans.
- Ability to assess the needs of and work with individuals and groups for people using a person centred approach.
- Ability to maintain accurate service user records using IT and follow policy and procedure.
- Able to exercise individual judgement, assess risk and consult where and when appropriate.
- Report writing and Communications Skills.
- Knowledge of relevant legislation appropriate to the needs of service users from a wide range of backgrounds.
- Awareness of the broad range of factors that impact on service users and families e.g. drugs, alcohol or domestic violence.
- Understanding of the roles and responsibilities of statutory and voluntary agencies.
- Basic awareness of IT systems including Microsoft Office, Internet and Email.
- Demonstrate an understanding of the importance of confidentiality.
- Demonstrate an awareness of needs and safeguarding issues associated with vulnerable people.
- Demonstrate an understanding of diversity issues within local communities.
- Experience of working with a range of people who may have care and support needs.
- Demonstrated creativity in tackling and solving problems.
- Experience of advocacy and user involvement.
- Experience of using initiative and a commitment to developing services.
- Experience of producing written records and reports to a high standard for a variety of purposes with language suited to function.
- Application of information gathering skills to make and contribute to assessments.
- Experience of using supervision effectively.
Essential Behavioural & other Characteristics
- Understand and embrace Leeds City Council Values and Behaviours and codes of conduct.
- Committed to continuous improvement in all areas and work towards delivering theBest City Ambition of Health & Wellbeing, Inclusive Growth and Zero Carbon
- Able to understand and observe Leeds City Council equality and diversity policies.
- Carry out all duties having regard to an employees responsibility under Health and Safety Policies.
- Willingness to actively participate in training and development activities.
- Flexible and adaptable to change to assist other services as required commensurate to grade.
- Participate in appraisal, training, and development activities.
- Be aware of and comply with Leeds City Council policies and procedures.
- Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, equality & diversity policies of Leeds City Council.
- Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person.
- The Council has adopted a flexibility protocol and the role will be expected to work within these parameters.
Desirable requirementsIt is desirable that the candidate should be able to demonstrate the following criteria for the post. Candidates are not required to meet all the desirable requirements however these may be used to distinguish between candidates.
- Possession of a full current driving licence.
- Understanding of current, trends, policies, legislation and regulatory bodies in relation to vulnerable people within a social care setting.
- Demonstrate an understanding of the needs and wishes of individuals, families and carers as appropriate.
- Awareness of the use of advocacy and user involvement in a Social Care setting.
- Experience of implementing a person centred approach.
Job description
Job responsibilities
Job Description
Job purpose
Under the direction of a Team Manager and with support and direction from Social Worker colleagues, provide a high quality and comprehensive assessment and support planning service, advising adults with care and support needs. In doing so, promote the principles of wellbeing as described within the Care Act 2014.
Responsibilities
- To work within a community or hospital based team, providing person centred support in line with the Care Act 2014.
- Contribute to the promotion of improved outcomes for individuals, families, carers and groups from diverse and disadvantaged communities.
- To undertake and contribute to the review of individual plans relating to the assessed needs of service users, their families and carers.
- Maintain and update case notes and other electronic records, write reports as required within the limits of data protection.
- With supervision, to carry a caseload of appropriately allocated cases and undertake assessments of service user needs using a person centred outcomes focused approach.
- Where required, prepare person centred support plans in conjunction with service user, their families and carers.
- Where safeguarding issues arise on the Wellbeing and Recovery Worker caseload, to escalate them to the manager and to assist the Social Worker to investigate and manage risks.
- To ensure that any concerns about practice and procedures are raised with the team manager.
- Organise work activities on their caseload and prioritise tasks as required.
- With support to undertake office duty as required.
- To provide general advice about the Councils charging policy.
- Develop and maintain effective working relationships with other professionals within the directorate and partner agencies to ensure an integrated approach to the support planning and safeguarding of service users.
- Be responsible for understanding and applying all appropriate practice standards, policies and procedures.
- Responsible for assessing and working with the client to devise a support package that reflects the assessed needs of the service user, with support from a Social Worker where required.
- Be responsive to feedback and self-reflection around practise.
- Appropriately participate in meetings and relevant forums.
- Work closely with line manager using supervision and appraisal to develop own performance and skills through CPD.
- To use supervision and appraisal to continually develop professionally.
- To comply with the requirements of all Leeds City Council and Directorate policies and procedures and staff instructions, including responsibilities under Health and Safety policy and procedures.
- To actively promote Equality and Diversity throughout the service.
- To undertake any other duties and responsibilities appropriate to the grade and purpose of the job as may be determined by the directorate.
- The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post.
Qualifications
QCF Level 4 diploma in Adult Care would be desirable.
Essential requirementsIt is essential that the candidate should be able to demonstrate the following criteria for the post. Candidates will only be shortlisted for interview if they can demonstrate that they meet all the essential requirements.
- Able to effectively plan and engage service users in developing their support plan using a range of agencies.
- Ability to plan, prioritise and time manage own workload.
- Able to communicate well and with a range of partners and service users, carers and colleagues.Able to engage individuals, families, carers and workers from other agencies.Ability to devise and implement service and support plans.
- Ability to assess the needs of and work with individuals and groups for people using a person centred approach.
- Ability to maintain accurate service user records using IT and follow policy and procedure.
- Able to exercise individual judgement, assess risk and consult where and when appropriate.
- Report writing and Communications Skills.
- Knowledge of relevant legislation appropriate to the needs of service users from a wide range of backgrounds.
- Awareness of the broad range of factors that impact on service users and families e.g. drugs, alcohol or domestic violence.
- Understanding of the roles and responsibilities of statutory and voluntary agencies.
- Basic awareness of IT systems including Microsoft Office, Internet and Email.
- Demonstrate an understanding of the importance of confidentiality.
- Demonstrate an awareness of needs and safeguarding issues associated with vulnerable people.
- Demonstrate an understanding of diversity issues within local communities.
- Experience of working with a range of people who may have care and support needs.
- Demonstrated creativity in tackling and solving problems.
- Experience of advocacy and user involvement.
- Experience of using initiative and a commitment to developing services.
- Experience of producing written records and reports to a high standard for a variety of purposes with language suited to function.
- Application of information gathering skills to make and contribute to assessments.
- Experience of using supervision effectively.
Essential Behavioural & other Characteristics
- Understand and embrace Leeds City Council Values and Behaviours and codes of conduct.
- Committed to continuous improvement in all areas and work towards delivering theBest City Ambition of Health & Wellbeing, Inclusive Growth and Zero Carbon
- Able to understand and observe Leeds City Council equality and diversity policies.
- Carry out all duties having regard to an employees responsibility under Health and Safety Policies.
- Willingness to actively participate in training and development activities.
- Flexible and adaptable to change to assist other services as required commensurate to grade.
- Participate in appraisal, training, and development activities.
- Be aware of and comply with Leeds City Council policies and procedures.
- Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, equality & diversity policies of Leeds City Council.
- Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person.
- The Council has adopted a flexibility protocol and the role will be expected to work within these parameters.
Desirable requirementsIt is desirable that the candidate should be able to demonstrate the following criteria for the post. Candidates are not required to meet all the desirable requirements however these may be used to distinguish between candidates.
- Possession of a full current driving licence.
- Understanding of current, trends, policies, legislation and regulatory bodies in relation to vulnerable people within a social care setting.
- Demonstrate an understanding of the needs and wishes of individuals, families and carers as appropriate.
- Awareness of the use of advocacy and user involvement in a Social Care setting.
- Experience of implementing a person centred approach.
Person Specification
Qualifications
Essential
Desirable
- Qualifications
- QCF Level 4 diploma in Adult Care would be desirable.
Person Specification
Qualifications
Essential
Desirable
- Qualifications
- QCF Level 4 diploma in Adult Care would be desirable.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
