Registered Manager - Req24186

Job responsibilities

Job purpose

To be able to discharge the duties of a Registered Manager to the standards set out in the Essential Standards of Quality and Safety. To accept responsibility for managing a complex budget for employee costs, supplies and services as a Cost Centre Manager. To initiate and respond to requests for the development of services for older people which are responsive to local needs and in line with Directorate Guidance and Priorities.

Responsibilities

To manage the budgets devolved to the Home prudently, within the established cash limits and in accordance with the established financial procedures of the County Council. To ensure that these responsibilities are discharged in line with the requirements of the Essential Standards of Quality and Safety for Care Homes for Older People Standards 34 and 35 and the requirements of the Care Homes Regulations 2001.

To be responsible for the planned maintenance and development of the living environment to ensure that it meets the requirements of the Essential Standards of Quality and Safety.

To ensure that an up-to-date statement of purpose setting out the aims and objectives of the Centre is available for all prospective service users, their relatives, and carers.

To ensure a written statement of the terms and conditions under which the service is to be provided is given to each individual service user on the day of admission.

To ensure that all service users who are admitted to residential care have had a needs led assessment undertaken and to ensure that the Home is able to meet their needs.

To ensure that a detailed Individual Service Plan (Care Plan) that reflects personal autonomy and choice is prepared for each service user at the time of admission and communicated to all those involved in the delivery of their care.

To ensure that monthly reviews of all care plans are undertaken, recorded, and agreed changes communicated to all those involved and actioned by the staff.

To ensure that all staff understand and follow the policy for the safe custody; distribution recording of distribution and ordering of medication involved in this process.

To promote the privacy and dignity of service users in line with recognised best practice and the Essential Standards of Quality and Safety.

To ensure access to cultural, social, religious, and ethnic activities for individual or groups of service users and to provide a varied activity programme both in the Home and accessing community resources.

To ensure that a wholesome, appealing, and balanced diet is provided in pleasant surroundings at times convenient to service users.

To ensure that you promote an atmosphere in which service users and their relatives are confident that their complaints will be listened to, and an appropriate response provided within a reasonable time in accordance with the City Councils procedures.

To ensure service users can exercise their rights as citizens of the United Kingdom without interference from or by limitations being imposed from a third party.

To recruit, in line with the policies and procedures of Leeds City Council and the requirements of the Essential Standards of Quality and Safety, sufficient staff with the appropriate skills, competencies and qualifications to provide care in line with the published Statement of Purpose for the Home.

To establish reliable professional working relationships with the officers of the Care Quality Commission and to ensure that the Home co-operates fully with their inspection processes and responds promptly and appropriately to their findings upon receipt.

To ensure that all aspects of the City Councils Continuous Improvement Programme is fully adhered to. Including;

• Ensuring that all grades of staff receive an annual appraisal and that from this appraisal their training and developmental needs are identified, and an action plan put in place to address these needs.
• Monitoring the implementation of each member of staffs personal action plan and to record achievement against agreed targets.
• Ensuring that all grades of staff receive regular supervision from their line manager in line with the supervision policy of Leeds City Council.

To ensure that staff rotas are drawn up to provide sufficient care and support to meet the residents assessed needs.

To ensure appropriate management cover is provided throughout the 24-hour period.

To have a firm grasp of your responsibilities under the Health and Safety at Work Act 1974, and of the Essential Standards of Quality and Safety and the Schedule of Applicable Publications contained in Appendix B of the standards.

To accept responsibility in line with Leeds City Council policies and procedures, for the Health and Safety of all those visiting, employed in, or using the services provided by the Home.

To promote partnership working with all stakeholders in the Service.

To establish sound and professional relationships with other disciplines within Health and Social Care. To engage in proactive planning of the development of services with the Commissioners of Leeds City Council, ensuring that services provided by the Centre are in line with National and Regulatory Guidance.

To be aware of, and assist in the development of, independent advocacy services for service users.

To maintain all such records in respect of the conduct of the care home as required by the policies and procedures of Leeds City Council and the Essential Standards of Quality and Safety.

To provide the Locality Service Manager with a written monthly report on the conduct of the Home.

Ensure that access to services for older people from Black and minority ethnic communities is facilitated and that services are provided with respect and dignity in culturally appropriate and acceptable ways.

Any other duties consummate with the grade of the post as required by the Locality Service Manager or Head of Service.

The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post.

Qualifications

Essential

Registered Manager NVQ L4 Award or A qualification in Social Care at NVQ L4 or above or First Level Nursing PLUS a qualification in management at NVQ L4 or above.

Ability to gain registration with the CQC as a Registered Manager.

Desirable

A qualification in the care of older people with mental health problems.

Willing to work towards a management qualification at NVQL5.

Education to first degree level.

To have previously held Registered Manager status

Experience

Essential

• Essential requirements It is essential that the candidate should be able to demonstrate the following criteria for the post. Candidates will only be shortlisted for interview if they can demonstrate that they meet all the essential requirements.
• Skills
• Effective communication and interpersonal skills.
• Ability to plan the development of services against Service Level Agreements and Evolving National Priorities Guidance for Older Peoples Services.
• The ability to plan, manage and report on the performance of complex budgets.
• The ability to manage and support staff through periods of change.
• The ability to manage a large and diverse staff group.
• Ability to ensure that policies and procedures are communicated to staff and followed in practice.
• Ability to operate administrative procedures and recording systems to provide accurate management information as and when required.
• Knowledge
• A full knowledge and understanding of your responsibilities under Health and Safety Legislation.
• A good knowledge and understanding of the requirements of the Health and Social Care Act 2008, its regulations and other relevant legislation and guidance.
• A knowledge of the needs of older people and the evolving national agenda in the development of care practice and service delivery.
• Experience
• Minimum 3 years of first level management experience in a health or social care setting.
• Experience of managing effective staff appraisal and supervision.
• Effective budget management.
• Experience of working as a part of a multi-disciplinary team.
• Essential Behavioural & other Characteristics
• Understand and embrace Leeds City Council Values and Behaviours and codes of conduct.
• Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health & Wellbeing, Inclusive Growth and Zero Carbon
• Able to understand and observe Leeds City Council equality and diversity policies.
• Carry out all duties having regard to an employees responsibility under Health and Safety Policies.
• Willingness to actively participate in training and development activities.
• Flexible and adaptable to change to assist other services as required commensurate to grade.
• Participate in appraisal, training, and development activities.
• Be aware of and comply with Leeds City Council policies and procedures.
• Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, equality & diversity policies of Leeds City Council.
• Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person.
• The Council has adopted a flexibility protocol, and the role will be expected to work within these parameters.
• Sensitive to the needs of elderly people and their relatives.
• Good Leadership skills.

Desirable

• Desirable requirements It is desirable that the candidate should be able to demonstrate the following criteria for the post. Candidates are not required to meet all the desirable requirements however these may be used to distinguish between candidates.
• SKILLS
• Able to represent your service area at meetings.
• Ability to deliver 'in-house' training.
• KNOWLEDGE
• Understanding of a business philosophy / culture and the need to develop customer responsive services.
• EXPERIENCE
• Background in residential and day care services for older people.
• Experience of working in a setting that promotes and fosters independence in older people.
• BEHAVIOURAL AND OTHER JOB-RELATED CHARACTERISTICS
• To have and be able to demonstrate professional credibility.

Qualifications

Essential

• Essential
• Registered Manager NVQ L4 Award or A qualification in Social Care at NVQ L4 or above or First Level Nursing PLUS a qualification in management at NVQ L4 or above.
• Ability to gain registration with the CQC as a Registered Manager.

Desirable

• Desirable
• A qualification in the care of older people with mental health problems.
• Willing to work towards a management qualification at NVQL5.
• Education to first degree level.
• To have previously held Registered Manager status

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).