Sandwell Metropolitan Borough Council

Senior Care and Housing Support Officer

The closing date is 13 June 2025

Job summary

Are you enthusiastic about making a difference in the lives of older adults?

Willow Gardens is an Extra Care service offering care and support to older people living in their own homes in a supportive environment. We are a supportive and friendly team.

There will be opportunities to develop with the team.

Main duties of the job

About the Role:-

  • Provide practical support and guidance to our front-line care and support team through on-the-job observational supervision.
  • Completion of Forms and Personalised Care Plans.
  • Provide management cover in the absence of the Extra Care Manager/ Assistant Manager and Support Team Manager where required.
  • Undertake Duty Management tasks as defined on a rota basis.

About us

Sandwell is situated at the very heart of the West Midlands, just a stones throw from Birmingham. A large, diverse, metropolitan borough, Sandwell offers exciting opportunities for all in a friendly, supportive environment. Sandwell is made up of six towns - Oldbury, Rowley Regis, Smethwick, Tipton, Wednesbury and West Bromwich. The borough has 1,200 hectares of parks, playing fields and local green space and more than 30 miles of canals.

We offer something for everyone, with an incredibly wide range of career opportunities, at any stage of your career, from apprentices to senior managers.

Our Values; Trust, Unity and Progress make us unique, they define how we do things and are reflected in the way we behave. They are important to us, guiding and shaping our organisational culture. Our values are key to us achieving Sandwells Vision 2030 and also guide us when we recruit.

Details

Date posted

29 May 2025

Pay scheme

Other

Salary

£26,409 to £30,060 a year

Contract

Permanent

Working pattern

Part-time

Reference number

F0093-8927

Job locations

Willow Gardens Extra Care

Harvest Road

Rowley Regis

West Midlands

B65 8FG


Job description

Job responsibilities

To promote a service that meets the needs of those people who use our service.

To enable people who use our service to access services appropriate to their needs whilst maximising independence.

To assist in the delivery of a flexible and supportive care and housing support service by.

Providing support to front line care staff through on the job observational supervision.

Providing management cover in the absence of the Extra Care Managers/Support Team manager where required.

Working as part of a team to provide a quality care and housing support service in line with CQC essentialstandards of quality and safety to individuals living independently with in their own home within an Extra Carefacility

Contributing to the provision of housing management and tenancy support tasks pertaining to the individual supportprovided to people who use our service which enables them to maintain all aspects of their tenancies.

Job description

Job responsibilities

To promote a service that meets the needs of those people who use our service.

To enable people who use our service to access services appropriate to their needs whilst maximising independence.

To assist in the delivery of a flexible and supportive care and housing support service by.

Providing support to front line care staff through on the job observational supervision.

Providing management cover in the absence of the Extra Care Managers/Support Team manager where required.

Working as part of a team to provide a quality care and housing support service in line with CQC essentialstandards of quality and safety to individuals living independently with in their own home within an Extra Carefacility

Contributing to the provision of housing management and tenancy support tasks pertaining to the individual supportprovided to people who use our service which enables them to maintain all aspects of their tenancies.

Person Specification

Qualifications

Essential

  • NVQ Level 2 in Care or equivalent.
  • Level 2 in Literacy skills or equivalent.

Experience

Essential

  • Minimum of 2 years working with vulnerable adults, adults with disabilities. Adults with dementia.
  • Knowledge of the Care Standards, and CQC inspection framework.
  • Good awareness of Extra Care Services both social care and the housing management aspects.

Supporting Statement

Essential

  • Please include a supporting statement of how you meet the criteria in the job description/person spec.
Person Specification

Qualifications

Essential

  • NVQ Level 2 in Care or equivalent.
  • Level 2 in Literacy skills or equivalent.

Experience

Essential

  • Minimum of 2 years working with vulnerable adults, adults with disabilities. Adults with dementia.
  • Knowledge of the Care Standards, and CQC inspection framework.
  • Good awareness of Extra Care Services both social care and the housing management aspects.

Supporting Statement

Essential

  • Please include a supporting statement of how you meet the criteria in the job description/person spec.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sandwell Metropolitan Borough Council

Address

Willow Gardens Extra Care

Harvest Road

Rowley Regis

West Midlands

B65 8FG


Employer's website

https://www.sandwell.gov.uk/ (Opens in a new tab)

Employer details

Employer name

Sandwell Metropolitan Borough Council

Address

Willow Gardens Extra Care

Harvest Road

Rowley Regis

West Midlands

B65 8FG


Employer's website

https://www.sandwell.gov.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Details

Date posted

29 May 2025

Pay scheme

Other

Salary

£26,409 to £30,060 a year

Contract

Permanent

Working pattern

Part-time

Reference number

F0093-8927

Job locations

Willow Gardens Extra Care

Harvest Road

Rowley Regis

West Midlands

B65 8FG


Supporting documents

Privacy notice

Sandwell Metropolitan Borough Council's privacy notice (opens in a new tab)