Sandwell Metropolitan Borough Council

Senior Home Support Assistant

The closing date is 13 October 2025

Job summary

Make a Real Difference Every Day!

Are you passionate about empowering vulnerable adults and helping them lead independent, safe, and dignified lives? If so, this is the opportunity youve been waiting for! Join us and be part of a team that truly values your contribution to transforming lives in our community.

At Sandwell council we believe in a supportive and inclusive culture where collaboration thrives. Youll work alongside dedicated professionals who share your commitment to providing outstanding care and support to those who need it most. Every day brings new challengesand the chance to make a meaningful impact.

About the Role

An exciting role that is fun and dynamic, every day is different, and you get to be part of the care team and management team and making a real difference. A unique and required role to support the team in demonstrating good quality care in the community.

Main duties of the job

What Youll Do

Your key responsibilities will include:

  • Provide care and support to people in their own homes
  • Carrying out Environment Risk Assessments.
  • Supporting the induction of new Home Support Assistants.
  • Assisting members of the Management Team to deal with medication issues.
  • Completing Community Observation check lists.
  • Supporting the Management Team to complete necessary quality assurance audits.
  • Office cover to deal with low level enquires from staff and Service Users

About You

You will bring:

  • To hold RQF Level 2 or equivalent e.g. NVQ Level 2 in care
  • To have at least 2 years experience of working with vulnerable people
  • To hold a full driving licence and have access to a vehicle
  • To be able to work shifts

Why Work With Us?

We offer a competitive and rewarding package including:

  • Access to our award-winning employee benefits scheme discounts on retail, gyms, cinema, and more!
  • A strong focus on health and wellbeing to support you inside and outside of work.
  • Opportunities for ongoing learning and career development.
  • Generous annual leave entitlement.
  • Salary sacrifices schemes for cars and bikes.
  • Membership in the local government pension scheme.
  • Confidential free counselling services to support your mental health.

About us

Sandwell is situated at the very heart of the West Midlands, just a stones throw from Birmingham. A large, diverse, metropolitan borough, Sandwell offers exciting opportunities for all in a friendly, supportive environment.

Why work for us?

  • Generous annual leave entitlements
  • Access to the Local Government Pension Scheme
  • Access to an award-winning employee benefits scheme, which includes:
  • An exclusive retail discounts portal
  • Salary sacrifice schemes for cars, bikes, technology and car parking
  • An employee assistance and counselling service
  • Annual leave purchase scheme
  • A wide variety of learning and development opportunities
  • Flexi-time working
  • A variety of leave schemes including carers, compassionate, maternity and paternity
  • Volunteering scheme

Your career at Sandwell Council

We offer something for everyone, with an incredibly wide range of career opportunities, at any stage of your career, from apprentices to senior managers.

Whether your focus is a support service, such as Finance, Human Resources, Legal or ICT, or a frontline service, such as Social Care, Planning & Regeneration, Housing or Leisure, its worth looking at what Sandwell has to offer.

Details

Date posted

16 September 2025

Pay scheme

Other

Salary

£27,254 to £31,022 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

F0093-25-9039

Job locations

Sandwell M B C

100 Oldbury Road

Smethwick

West Midlands

B66 1JE


Job description

Job responsibilities

The care provided by Home Support is that which gives the people who use our services the choice of living independently in his or her own home and does not include tasks which would normally be undertaken by a trained nurse. The following list illustrates some of the duties, which Home Support as a service may be asked to undertake. At all times they must comply with Sandwell Metropolitan Borough Councils guidelines and policies.

To support and enable people who use our services in a range of activities to promote independent living and monitor their wellbeing:

o Personal care/bathing/showering/toileting/shopping

o Meal preparation

o Supervising and/or administering medication

o Confidence building

o Exercise programmes/mobility

To work within a network of services delivering a multi-disciplinary care plan, consisting of nurses, social workers, occupational and physiotherapist and health and social care co-ordinators and support staff, to promote and enhance the independence of the people who use our services.

To visit people who use our services in their own homes and other community settings, for examples: Extra Care Accommodation and other similar settings to provide the appropriate level of support as defined in the Care Plan. This will include aspects of health-related personal care tasks, hygiene, exercises, activity and treatment programmes prescribed by therapists. The aim being to rehabilitate and maximise the person who is using our services, potential and where appropriate to support the carer.

As part of the care given to people who use our services, it will also be necessary to undertake administration and clerical tasks that are associated with the care process.

Job description

Job responsibilities

The care provided by Home Support is that which gives the people who use our services the choice of living independently in his or her own home and does not include tasks which would normally be undertaken by a trained nurse. The following list illustrates some of the duties, which Home Support as a service may be asked to undertake. At all times they must comply with Sandwell Metropolitan Borough Councils guidelines and policies.

To support and enable people who use our services in a range of activities to promote independent living and monitor their wellbeing:

o Personal care/bathing/showering/toileting/shopping

o Meal preparation

o Supervising and/or administering medication

o Confidence building

o Exercise programmes/mobility

To work within a network of services delivering a multi-disciplinary care plan, consisting of nurses, social workers, occupational and physiotherapist and health and social care co-ordinators and support staff, to promote and enhance the independence of the people who use our services.

To visit people who use our services in their own homes and other community settings, for examples: Extra Care Accommodation and other similar settings to provide the appropriate level of support as defined in the Care Plan. This will include aspects of health-related personal care tasks, hygiene, exercises, activity and treatment programmes prescribed by therapists. The aim being to rehabilitate and maximise the person who is using our services, potential and where appropriate to support the carer.

As part of the care given to people who use our services, it will also be necessary to undertake administration and clerical tasks that are associated with the care process.

Person Specification

Supporting Statement

Essential

  • Please include a supporting statement on how you meet the criteria listed in the personnel specification

Qualifications

Essential

  • RQF Level 2 or equivalent (e.g. NVQ Level 2 in Care)
Person Specification

Supporting Statement

Essential

  • Please include a supporting statement on how you meet the criteria listed in the personnel specification

Qualifications

Essential

  • RQF Level 2 or equivalent (e.g. NVQ Level 2 in Care)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sandwell Metropolitan Borough Council

Address

Sandwell M B C

100 Oldbury Road

Smethwick

West Midlands

B66 1JE


Employer's website

https://www.sandwell.gov.uk/ (Opens in a new tab)

Employer details

Employer name

Sandwell Metropolitan Borough Council

Address

Sandwell M B C

100 Oldbury Road

Smethwick

West Midlands

B66 1JE


Employer's website

https://www.sandwell.gov.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Details

Date posted

16 September 2025

Pay scheme

Other

Salary

£27,254 to £31,022 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

F0093-25-9039

Job locations

Sandwell M B C

100 Oldbury Road

Smethwick

West Midlands

B66 1JE


Supporting documents

Privacy notice

Sandwell Metropolitan Borough Council's privacy notice (opens in a new tab)