Job summary
As a Support Worker (Promoting Independence Assistant) in reablement, you’ll be playing a key role in helping our customers regain and promote their independence and continue living in their own home, following hospital discharge or crisis intervention. This includes helping clients to relearn skills in their lives, such as personal care such as washing, personal hygiene, dressing as well as support with mobility and preparing meals.
You will provide support in a way that helps people ‘to do’ rather than ‘doing for’ people. Initially hands-on assistance may be required but Promoting Independence Assistants will enable and encourage the service user to do as much for themselves as possible.
We understand the importance of a good work-life balance and our staff are as important to us as our customers. We offer a range of shifts to suit you, so whether you want to work a couple of evenings, weekends or full time, we have a contract that benefits everyone.
Email us on work4us@worcestershire.gov.uk and we will be in touch to discuss the roles and how we can fit around you.
Main duties of the job
- To work directly with service users with illness/ disabilities to promote their independence, health/ wellbeing; choice and control and quality of life in line with their individual aspirations and desired outcomes.
- To undertake initial (including emergency) and ongoing visits to service users in the community between the hours of 7am and 10pm in accordance with a rota system.
- To provide service users with varying needs/ dependency levels with direct care/ support to increase their Independence, confidence and/or safety with physical activities of living, personal care tasks, medication and medical devices, preparing meals, laundry, shopping, attending a leisure/ social activity.
- To provide support in a way that helps people ‘to do’ rather than ‘doing to or for’ people. Initially hands-on assistance may be required, but Promoting Independence Assistants will be expected to stand back, observe, problem solve and encourage the service user to do as much for themselves as possible (where appropriate). Assistance should be given in a way that eventually service users can manage with/without identified support.
- To follow Therapy-prescribed programmes of support such as: Delivering, fitting and demonstrating the use of adaptive items of equipment. Supervising service users complete a variety of exercises and walking practice.
About us
What we can offer you:
- £250 welcome payment 25 days annual leave (pro rata for part time staff) – if you get more leave, we can match up to 30 days
- Local Government Pension scheme
- Paid travel time and mileage from 36p per mile
- Refer a friend scheme – £250 cash bonus for referrals
- Uniform and IT equipment supplied
- Greener Car Scheme & Bike Scheme
- Excellent training and development opportunities
- Staff Benefit Scheme supporting Health and Wellbeing
- Flexibility with a variety of day, evening and weekend shifts available
There are a variety of contracts available – 16 hours, 21hours, 26.25 hours, 28 hours & 35 hoursWe have the following shift times available (depending on which contract you are on):
- 7am to 7pm- 8am to 8pm- 7:30am to 7:30pm- 7:30am to 4pm- 7:30am to 3:30pm- 2pm to 10pm- 4pm to 10pm- 1:30pm to 10pm
*We can be flexible with start time for the evening shifts so please get in touch to see if we can fit around your availability
Job description
Job responsibilities
To contribute to the continual reassessment of individual needs as part of a team approach. This includes:
- Attendance at regular handover meetings to provide valuable feedback on service users’ progress to help the team plan how to appropriately reduce/ withdraw levels of support and provide a forum for clinical supervision.
- Providing regular feedback to team members using IT systems, file notes and to each other to ensure excellent communication. Take part in discharge planning meetings and actively participate in handover visits to other agencies/ personal assistants.
- Consulting the appropriate member of the team whenever there is concern/ deterioration, significant change, unusual events, changes in social circumstances, suspicions of abuse.
- Reading paperwork held in the property before commencing any activity to gain important information about Service user abilities and progress.
- To accurately record service user progress after each visit using IT systems and communication notes held in property (when appropriate) in accordance with record keeping policy.
- Contributing to the effective case management of service users by supporting therapists/ managers to liaise with other agencies, professionals on their behalf.
- To adhere to GDPR and ensure any recording of information is accurate and factual. Including the recording of information on IT systems, ensuring the safe keeping of all documentation collected from the home and returned to the office
- Transcribe medication administration charts, review and revise as appropriate, administer and record in line with medication policy
- To attend regular team meetings and supervision and PDR (Personal Development Review) as require
Job description
Job responsibilities
To contribute to the continual reassessment of individual needs as part of a team approach. This includes:
- Attendance at regular handover meetings to provide valuable feedback on service users’ progress to help the team plan how to appropriately reduce/ withdraw levels of support and provide a forum for clinical supervision.
- Providing regular feedback to team members using IT systems, file notes and to each other to ensure excellent communication. Take part in discharge planning meetings and actively participate in handover visits to other agencies/ personal assistants.
- Consulting the appropriate member of the team whenever there is concern/ deterioration, significant change, unusual events, changes in social circumstances, suspicions of abuse.
- Reading paperwork held in the property before commencing any activity to gain important information about Service user abilities and progress.
- To accurately record service user progress after each visit using IT systems and communication notes held in property (when appropriate) in accordance with record keeping policy.
- Contributing to the effective case management of service users by supporting therapists/ managers to liaise with other agencies, professionals on their behalf.
- To adhere to GDPR and ensure any recording of information is accurate and factual. Including the recording of information on IT systems, ensuring the safe keeping of all documentation collected from the home and returned to the office
- Transcribe medication administration charts, review and revise as appropriate, administer and record in line with medication policy
- To attend regular team meetings and supervision and PDR (Personal Development Review) as require
Person Specification
Qualifications
Essential
- It is essential that the post holder has:
- 5 GCSEs or equivalent NVQ2 qualifications or equivalent general knowledge, literacy and numeracy acquired from experience.
Desirable
- It is desirable that the post holder has:
- A vocational qualification - NVQ 2 in Care
- A professional qualification e.g. NVQ 3 in care
- Demonstrable evidence and commitment to life-long learning
- Completion of service courses in Health/ Social Care
- Completion of NVQ Assessors course
- Training in Moving and Handling techniques
- Medication training
- Intermediate Skills Programme Training
Experience
Essential
- It is essential that the post holder has:
- Demonstrable experience of working in a people facing environment
- Demonstrable awareness and understanding of service users and carers behavioural, physical, social and welfare needs
Desirable
- It is desirable that the post holder has:
- Awareness of Community Care legislation
- Demonstrable knowledge of Health & Safety legislation and Risk Awareness
- Demonstrable experience of working in a health or social care setting (ideally rehabilitation or intermediate care)
- Experience of one to one working
- Experience of community-based work
- Demonstrable experience of supporting people with personal care and domestic tasks
- A good understanding of the effect of disability / ageing process on the individual
- Some knowledge of adaptive equipment
- Some knowledge of medical conditions e.g. Stroke, Parkinsons Disease,
Knowledge, Skills & Abilities
Essential
- It is essential that the post holder has:
- Commitment to person-centred care
- Ability and willingness to work flexibly and unsocial hours
- Forward thinking, motivated
- Able to carry out moderate to intense physical effort throughout the working day
- Access to a vehicle and ability to travel throughout the county and work alone
- Ability to demonstrate a clear understanding of and commitment to equal opportunities
- Understanding of professional conduct
- Ability to work unsupervised and prioritise own work
- Ability to work in a confidential manor
- Good communication skills, both written and verbal
- Good organisational and problem solving skills
- Good observational skills
- Patience and good listening skills
- Good interpersonal skills
- Is able to participate in Intermediate Skills Programme training
Desirable
- It is desirable that the post holder has:
- IT literacy
- Facilitation and monitoring of exercise programmes
- Health care skills e.g. catheter care
- Evidence of effective team working
- The ability to promote independence/ restore confidence
- Ability to follow a care plan and to work effectively with service users and carers
- Ability to cope with emotional or aggressive patients service users and carers
- Ability to write appropriate case notes and general correspondence
- Advocacy skills
- Ability to undertake general calculations
- Ability to teach practical skills
- Ability to maintain accurate records
Person Specification
Qualifications
Essential
- It is essential that the post holder has:
- 5 GCSEs or equivalent NVQ2 qualifications or equivalent general knowledge, literacy and numeracy acquired from experience.
Desirable
- It is desirable that the post holder has:
- A vocational qualification - NVQ 2 in Care
- A professional qualification e.g. NVQ 3 in care
- Demonstrable evidence and commitment to life-long learning
- Completion of service courses in Health/ Social Care
- Completion of NVQ Assessors course
- Training in Moving and Handling techniques
- Medication training
- Intermediate Skills Programme Training
Experience
Essential
- It is essential that the post holder has:
- Demonstrable experience of working in a people facing environment
- Demonstrable awareness and understanding of service users and carers behavioural, physical, social and welfare needs
Desirable
- It is desirable that the post holder has:
- Awareness of Community Care legislation
- Demonstrable knowledge of Health & Safety legislation and Risk Awareness
- Demonstrable experience of working in a health or social care setting (ideally rehabilitation or intermediate care)
- Experience of one to one working
- Experience of community-based work
- Demonstrable experience of supporting people with personal care and domestic tasks
- A good understanding of the effect of disability / ageing process on the individual
- Some knowledge of adaptive equipment
- Some knowledge of medical conditions e.g. Stroke, Parkinsons Disease,
Knowledge, Skills & Abilities
Essential
- It is essential that the post holder has:
- Commitment to person-centred care
- Ability and willingness to work flexibly and unsocial hours
- Forward thinking, motivated
- Able to carry out moderate to intense physical effort throughout the working day
- Access to a vehicle and ability to travel throughout the county and work alone
- Ability to demonstrate a clear understanding of and commitment to equal opportunities
- Understanding of professional conduct
- Ability to work unsupervised and prioritise own work
- Ability to work in a confidential manor
- Good communication skills, both written and verbal
- Good organisational and problem solving skills
- Good observational skills
- Patience and good listening skills
- Good interpersonal skills
- Is able to participate in Intermediate Skills Programme training
Desirable
- It is desirable that the post holder has:
- IT literacy
- Facilitation and monitoring of exercise programmes
- Health care skills e.g. catheter care
- Evidence of effective team working
- The ability to promote independence/ restore confidence
- Ability to follow a care plan and to work effectively with service users and carers
- Ability to cope with emotional or aggressive patients service users and carers
- Ability to write appropriate case notes and general correspondence
- Advocacy skills
- Ability to undertake general calculations
- Ability to teach practical skills
- Ability to maintain accurate records
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
